Omar Abdullah Dahan

Engineering (Electronics, ICT) MBA (TQM and Innovation) PMP

acxq8o@r.postjobfree.com M: +966********* Profile: www.dahan.ws Nationality: Lebanese DOB: July 27th, 1982 Status: Married (two kids) Trilingual: English, French and Arabic Residency: Jeddah, Saudi Arabia 11+ years of broad-based quality management expertise with international specialization; dedicated advocate for change to identify, support and enhance business value from concept to completion.

Versatile, trilingual Project Manager with expertise driving projects and leading cross-functional engineering teams maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs.

Quality Assurance and Improvement leadership with over a decade experience in managing projects' operational and technical risks, with ability to develop solution for complex problems, awareness and active knowledge of industry best practices and standards.

Interface and Communication Management with attention to detail to exceed stakeholders and customer expectations and maintain high levels of client satisfaction. PROFESSIONAL EXPERIENCE

Sr. Consultant (Project Manager) [Digitization – National Transformation Program 2020] at Ministry of Economy and Planning (External) [Saudi Arabia] Oct 2016 - Present Project Management function to support government digital transformation initiatives under the "National Transformation Program 2020", serving the strategic objectives of "Saudi Arabia's Vision 2030", with the focus on the Smart Cities' applications and services. The goal is to enhance collaboration among the entities, restructuring the initiatives to maximize their impact, and developing the detailed implementation plan. Engineering Manager (Systems & Quality) [ITS project - ATVAM phase-II] at Dallah Trans-Arabia [Jeddah, Saudi Arabia] May 2012 - Present Managing the design/implementation until operation, including quality governance, Testing, V&V, and maintenance facilities. Coordinating projects, making detailed plans to accomplish goals and directing the integration of technical activities. Analyzing technology, resource and business needs, in order to assess the feasibility of projects. Directing, reviewing and approving product design and changes. Establishing administrative policies, procedures, and standards. Sr. Systems Engineer / Consultant [ITS Project - ATVAM phase-I, familiar as “SAHER”] at PMD House (on behalf of Dallah) [Jeddah, Saudi Arabia] October 2008 - April 2012 Automated Traffic Violations Administering and Monitoring is a national ITS platform encompassing law enforcement/safety systems and back-office processes along with traffic management and security:

- Enforcement Systems: Red light, fixed and mobile Speed infrastructure & Violation Processing.

- Traffic Management: Signal control, DMS, CCTV, VBID, AVL, city police CCCs & back-office.

- Security: Fixed and mobile License Plate Recognition, AVL linked to National Information Centre. As consultant for the ATVAM project and engineering life cycle, I was involved since the initiation phase going through implementation till the operation taking care of the quality of the specification development, compliance with MOI requirement, anticipating and analyzing risks related to system deficiencies and advising with effective solutions as feedback for the technical designs. Sr. System Integration Engineer (External’ Gemalto, France) at Mobile Network Solutions (MobiNetS) [Tripoli, Lebanon] November 2007 - October 2008 Maintaining custom products, playing the role of software Integrator: installing, testing and deploying patches or new custom solutions at customers’ premises or remotely, on behalf of Gemalto CISMEA. Used technologies: UNIX Servers, Database Admin (Oracle), Over-The-Air (OTA) programming, VAS products, Telecom infrastructure {SMSC, billing systems, GSM standards (03.40, 03.48), SIM-cards, Java-Card} Environment: SUN Solaris, VERITAS Cluster, Red Hat Enterprise Linux servers. Telecom Operators/clients (OTA, VAS, Provisioning, S@T, System maintenance) Vodafone (Solaris): Cytamobile-Vodafone Cyprus

SIM application (Windows, C MySimEditor (Gemalto product) China/France Payment solution: MTN telecom operator OTA services with Nokia-Siemens "e-Refill" product. Software Quality Assurance Manager (Offshore’ NovoPath, New Jersey - USA) at OSD Services [Tripoli, Lebanon] November 2006 - November 2007 Chief of Quality Assurance department: gathering client requirements, critical design reviews, planning resources, managing plans and testing, deployment, performance monitoring, and issue management. Products: Windows’ based anatomic pathology laboratory information management system. Used technologies: “.Net” Web & Windows Applications with SQL Server, Database migration. Software Engineer (Offshore’ Linkvest, Switzerland; then Sword Group, France) at Sword Group (IT & Software) [Beirut, Lebanon] August 2005 - November 2006 DAY Communique (ECM), TYPO3 (CMS), Mercury-Test-Director (Quality Management), and IDEs.

• Orange Communications SA

Quality plans and Reports (Planning, Testing, Coordination with remote tester in Switzerland)

(CRM-ICE 5.2) Integrated Customer Care Environment, Orange Telecom Europe

(NTMS 3) Nokia Terminal Management Server phase III, Orange Telecom Europe Products: Test-Director (Mercury), ICE (CRM, B2B), Oracle, WebLogic, Tuxedo Used technologies: Java, JavaScript, C++; Environment: Linux, Windows

• Omega Watches SA, Bienne (open source CMS)

Customization of the Omega watches & jewelry websites omegawatches.com Products: Typo3, MySQL, PostgreSQL, Apache, and Mantis (for Bug tracking) Used technologies: PHP, JavaScript, DHTML, Typo script; Environment: HP's UNIX operating system

• Edipresse Publications SA, Lausanne (CMS, ECM, CRM) "DAY Communique" Customization & Support (24h/7d) for all of the authoring/publishing journals' websites:

«24 Heures» 24heures.ch, «Tribune de Genève» tdg.ch, and «Le Matin» lematin.ch Products: DAY Communiqué, Tomcat, Apache, Oracle, MySQL, SUN Solaris servers Used technologies: Java, J2EE, XML, JavaScript, and DHTML. EDUCATION DEGREES

Napier University (United Kingdom)

Master of Business Administration (Innovation), Strategic Management and Leadership, 2013-2014 Activities and Societies: Napier Students' Association Edinburgh Napier University Sikkim-Manipal University - Distance Education (Saudi Arabia) Master of Business Administration (TQM) in Total Quality Management, 2010-2012, Grade: 82% Master's dissertation thesis: "Quality Management Applied to Systems Engineering" Lebanese University - Faculty of Engineering (Lebanon) Electrical-Electronics Engineering, Telecom and ICT, 2000-2005, Grade: 89%, Rank: 3rd Master’s thesis at Université de Savoie Mont-Blanc (Chambéry, France), MicroOnde JNM 2005. Rawdat El-Fayhaa Secondary School

High School “Math-Elementary”, 1987-2000, Grade: 82%, Rank: 11th (in North Lebanon) PROFESSIONAL DEVELOPMENT

Project Management Professional (PMP® License 1964225) by PMI, USA

Public-Private Partnerships (PPP) by World Bank Group

Meeting the Challenge of Digital Transformation by LinkedIn

International Organizations Management by Université de Genève

Effective Deployment of ITS by International Road Federation

ITS Administration & Operational Scenarios by Schneider Electric, Telvent

ITS Operations & Response Plans Management by Schneider Electric, Telvent

ITS Management & Security by Schneider Electric, Telvent

Traffic Engineering for UTC by Schneider Electric, Telvent

Successful Negotiation (Strategies & Skills) by University of Michigan

Unethical Decision Making in Organizations by Université de Lausanne

Competitive Strategy by University of Munich

Introduction to Systems Engineering by University of New South Wales

Six Sigma by Lynda.com (License A3624E)

Lean Six Sigma by Lynda.com (License 7E4FB8)

Total Quality Management by Expert-Rating Solutions (Skill License 2809612)

KAIZEN by Expert-Rating Solutions (Skill License 2809613)

Document Retention and Data Management by Lynda.com (License BD871D)

Writing Proposals by Lynda.com (License B7DCC9)

Drafting Contracts by Université de Genève

Corporate Finance Essentials by IESE Business School

Basic Finance Skills by Expert-Rating Solutions (Skill License 2809616)

Rescuing Troubled Projects by Lynda.com (License 78EA4A)

Critical Perspectives on Management by IE Business School

On Strategy, What Managers can Learn by École Centrale Paris

Scaling Operations (Linking Strategy & Execution) by Kellogg School of Management

Time Management Skills by Expert-Rating Solutions (Skill License 2809615)

Project Management by Expert-Rating Solutions (Skill License 2809611)

Pitching Projects and Products to Executives by Lynda.com (License 3B7E0E)

Business Analyst by Expert-Rating Solutions (Skill License 2809614)

Fundamentals of Global Energy Business by University of Colorado

Info. Systems & Flight Navigation Aids (RADAR) by Lebanese Civil Aviation Authority

Internship Telephone Switching Systems by OGERO telephony central (in Tripoli)

Microsoft Certification of Achievement by Microsoft BADER (with Tripoli-Dev.)

Internship IT Services & Computer Repair (A+) by Nar computers (Tripoli) PROFESSIONAL MEMBERSHIPS

Orders of Engineers, Lebanon [ID # 5618] Electronics Engineering (Telecom & Information Technology) Saudi Council of Engineers, Jeddah – KSA [ID # 142646] Electrical-Electronics Engineering "Associate" PMI, USA [ID # 1477290] - PMP® Saudi Arabia’ Chapter (Project Management Professional # 1964225) Dallah Academy for volunteering - Crisis Management (Social Responsibility program) at Dallah Group

Contact this candidate