Julie Reaves

Indian Trail, NC ***** acxq1s@r.postjobfree.com - 704-***-****

A high energy, self-motivated, goal oriented phlebotomy supervisor professional, over 20 years' experience within a laboratory setting. Attention to detail, work ethic, and ability to adapt and overcome obstacles to achieve the best results for patients, phlebotomists, and leaders.

WORK EXPERIENCE

Regional Patient Services Supervisor

Southwest Laboratory - Dallas, TX - March 2016 to October 2016

•Oversight of operations with over 60 phlebotomists and collectors on the east coast

•Setup, in-service and phlebotomy/collector training

•Communicate IOP concerns to Patient Services management and Sales Reps

•Interview and hire potential phlebotomists and collectors

•Works directly with Cleveland Heart Lab to collect missing information

•Train employees on safety, patient rights and conduct, company changes in policy,

•procedures and local, state and Federal Compliance

•Knowledge of specimen preservation, patient preparation and specimen procedures

•Works directly with timecards and corrections of each employee whom I supervise

•Evaluation of reports indicating phlebotomy and collector production process

•Prepares and submits weekly activity reports to Vice President

•Covered IOP's when no staff was available on short notice

•Time management and detail oriented

•Followed OSHA, Blood-borne Pathogens, HIPPA and compliance policies

•Regular site visits, audits and competencies on phlebotomists and collectors

•Conduct business in a professional and ethical manner and lead by example

Phlebotomy Supervisor

Atherotech Diagnostics Lab - Birmingham, AL - November 2013 to February 2016

•Implemented (IOP) In Office Phlebotomy requests in NC, SC, and GA.

•Provided in-service training to phlebotomists consistent with phlebotomy SOP

•Supervised 25 phlebotomists to related work only; adherence to compliance

•requirements

•Local resource for questions, supplies and issue resolutions

•Portal document management, upload to portal-electronic file management

•Site visits and audits in IOP's

•Attended and helped out at trade shows

•Check RPM's on centrifuges for accurate readings

•Followed all safety, collection control, OSHA, Blood-borne Pathogens, and HIPPA

Phlebotomist

Laboratory Corporation of America - Charlotte, NC - October 2006 to November 2013

•Responsible for accurately obtaining blood samples via venipuncture collection procedures

•Identify and utilize proper tubes, containers, transport media, and storage temperature

•Correctly identify patient and properly label specimens

•Worked in an IOP (in-office phlebotomist) and at a PSC (patient service center)

•Respect and maintain the confidentiality of information related to patients HIPPA

•Blood-borne pathogen guidelines, OSHA, and compliance policies

•Performed Quality control on laboratory equipment

EDUCATION

Diploma

Denfeld High School - Duluth, MN 1987 to 1990

Certification 630********* in Phlebotomy

American Society of Phlebotomy Technicians - Charlotte, NC 1997

SKILLS

Microsoft Office, Acrobat, Medical Terminology, Fax, Team Development, HTML, Hiring, Excel, Customer Service, Documentation, Data Entry, Quality Assurance, Quality Control, Recruiting, Urinalysis, Vital Signs, Windows Xp, Blood Draws, Employee Supervision, Employee Engagement, Employee Relations, Employee Training, Compliance, Laboratory, Client Service, Phlebotomy Competency

AWARDS

Good Manufacturing Practice cGMP

May 2004

Life Therapeutics Certificate of Appreciation

February 2004

CERTIFICATIONS

Certified Phlebotomy Technician I

January 1997 to Present

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