SCOTT HOOD

***** *. ***** *****, ********, AZ ***79 H: 623-***-**** acxpo8@r.postjobfree.com

PROFESSIONAL PROFILE

Accomplished Information Technology Specialist with a rapidly increasing range of industry

experience looking to bring strong instincts and a proven record of procedural compliance, process

management and strong operational skills to a rapidly growing company.

QUALIFICATIONS

Windows Server 2003, 2008 and

2012

Windows XP Professional,

Windows 7, 8 and 10

Microsoft Exchange 2003, 2007

and 2010

3 years Supervisor of Desktop Support

VMWare

VoIP Phone systems (Cisco)Experience in procurement,

Inventory and Asset

Management of IT equipment

Microsoft MCP

Office 2003-2013, Office 365

EXPERIENCE

03/2010 to Current IS Specialist

Kyocera Solar, Inc Scottsdale, AZ

Provide desktop support for 100+ users running Windows 7,8

Perform daily backups using Backup Exec

Manage the Active Directory on our Exchange 2007 server

Server support: Server 2003, 2008 and 2012

Implemented a new $150,000 Cisco phone system

Support the Cisco Unity VOIP phone system.

Manage the procurement and asset management for the IT

department.

01/2007 to 03/2010 PC Support Specialist

Hughes-Calihan Phoenix, AZ

Provided systems support for 2 offices in Phoenix and Tucson.

Desktop/Software support for a 125+ end users running Windows 7,8.

Maintained Active Directory on our Exchange 2003/2007 server.

Supported 18 local servers that ran Windows Server 2003 and 2008.

Performed daily backups using Backup Exec.

02/2006 to 12/2006 PC Support Specialist

AmeriPath Phoenix, AZ

Supported computer systems for 3 Arizona offices (Phoenix, Tucson and

Bullhead City) plus the Salt Lake City office.

08/2000 to 01/2005

EDUCATION

5/93

SKILLS

Desktop/Software support 150+ desktops running Windows XP.

Server support: Server 2003.

PC Support Specialist

Western Growers Assoc Irvine, CA

PC Support for 250 plus end users in a LAN/WAN environment.

Personal computer hardware configuration, installation and

troubleshooting.

Maintained and repaired computer systems to improve speed, reliability,

and efficiency of operation.

Software support including configuration, installation and

troubleshooting.

Telephone line installation, migration and troubleshoot.

Troubleshoot and resolved network communication problems.

Troubleshoot and resolved hardware, software, and connectivity

problems for users.

OS: Windows NT 4.0 Server and Workstation, Windows 2000 Professional

and Server, Windows XP Professional.

San Diego State University San Diego, CA

Active Directory, Asset Management, Backup Exec, Cisco, computer hardware,

Inventory, LAN, MCP, Exchange, Microsoft Exchange 2003, 2007, Office

2003-2016, Windows 7,8 and 10, network, PC Support, procurement,, software

support, desktop support, systems support, troubleshooting, VOIP, Windows

Server 2003, 2008 and 2012

Contact this candidate