JEFF M. MARTIN

*** ***** ******

Whitby, ON L*N *C7

905-***-****, email acxplu@r.postjobfree.com

PROFILE

Resourceful and versatile employee with 16 years’ experience in distribution and warehousing industries. Strong administrative skills built by paying close attention to detail. Takes personal pride in work well done and in making a positive contribution to a team effort.

EXPERIENCE

SOBEYS RETAIL SUPPORT CENTRE 2005-PRESENT

OPERATIONS SUPERVISOR, WAREHOUSE

Control and direct all selection, forklift, and support staff to ensure the accurate selection of product to all stores and affiliates.

Constantly strive to achieve KPI’s to reduce costs and improve customer service through coaching, auditing and when necessary, disciplining employees

Maintain a professional and productive relationship with the bargaining unit members (UNIFOR) to maximize productivity while adhering to the collective agreement.

Supervise 100 direct reports in a refrigerated environment, allocating manpower effectively to ensure optimal transition from inbound to outbound product.

Conduct daily staff meetings to communicate production objectives, health and safety requirements.

Monitor employee performance and attendance, taking progressive action to correct deficiencies.

Active in all aspects of WSIB investigation, reporting and ensuring earliest return to work dates are met.

FISHER SCIENTIFIC 2000-2005

OPERATIONS SUPERVISOR, WAREHOUSE

Scheduled and supervised the daily functions for a staff of 18 in an automated warehouse. Oversaw the picking, packing, staging and shipping of outbound customer orders in accordance with the highest possible levels of productivity.

Trained and certified all new recruits in the safe operation of Raymond Reach, Counter Balance and Order Picker equipment.

Developed and implemented employee cross training guidelines to achieve optimal productivity and flexibility.

Worked closely with Customs and Traffic and Customer Service to exceed customers’ delivery and accuracy expectations.

Administrative functions included; reported weekly payroll hours for staff, filed WSIB claims, tracked attendance, monitored individual productivity, scheduled vacations.

Performed yearly employee evaluations recommending promotions, wage increases and terminations.

SUREFIT HOME FURNISHINGS 1995-2000

SHIPPER/RECEIVER

Prepared multiple piece orders for shipment via Purolator, UPS, FedEx and LTL.

Unloaded, received and inspected all incoming freight on a daily basis, filing the proper reports for overages and shortages.

Monitored and maintained adequate inventory of packaging materials

EDUCATION

Business Administration, Sir Sandford Fleming College

OSSD + 5 OAC’s, Clarke High School

CERTIFICATION AND PROFESSIONAL DEVELOPMENT

Certified Forklift Instructor, The Raymond Corporation

Facilitative Leadership Course, York University

Successful Management Course, Algonquin College

Maximizing Your Talent, The Hay Group

Customer Relationship Management, York University

Fire Extinguisher/Fire Hose Awareness Program, Aqualine Fire

Transportation of Dangerous Goods, The Compliance Center

WHMIS, The Compliance Centre

REFERENCES AVAILBLE UPON REQUEST

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