Brooke Cummings

Saint Charles, MO

acxped@r.postjobfree.com - 217-***-****

Education:

Lindenwood University, Saint Charles, MO

Bachelors in Business Administration

John Wood Community College, Quincy, IL

Associates Degree of Applied Sciences in Healthcare Services

Work Experience:

Marketing Assistant

FlightSafety International - St. Louis, MO - July 2016 to Present

Processes new customer accounts by accurately entering relevant data into SAP database. Completes

weekly missing account leads report by assigning regional managers to orphan accounts.

Sales Support Representative

AT&T - Cottleville, MO - March 2016 to May 2016

Performed regular audits on current inventory and adjusted out items as necessary. Transferred defective

or returned devices to the appropriate location for processing, and checked in newly delivered

merchandise. Checked in customers upon arrival and informed them of any wait time.

Business Office Associate

CarMax - Saint Peters, MO - November 2014 to March 2016

Provided exceptional customer service. Handled paperwork, and discuss financial contracts with

customers. Addressed and solved customer concerns in person and over the phone. Audited titles on a

regular basis to ensure accuracy, and followed up with the appropriate state to fix title issues.

Communicated with home office via PeopleSoft. Facilitated Team Member Training and development in

the office through manager on duty shifts. Store Champion October 2015. Performance recognition for

teamwork and my commitment to continuously improving my Voice of the Customer scores.

Sales Associate

Victorias Secret-St. Peters, MO- March 2014 to October 2014

Provided excellent customer service, handled all payment types at cash wrap, and cleaned store

appropriately. As well as tailored products to meet customer needs.

Receptionist

Liberty Village of Pittsfield - Pittsfield, IL - November 2011 to March 2014

Received payments from residents for their monthly rent. Balanced the resident trust fund daily, (personal

savings account). Entered deposits and withdrawals into the computer related to the resident trust fund.

Used Microsoft word to create flyers, newsletters, and bulletins. Answered the phone and directed the

caller to the appropriate employee. Filed paperwork into the appropriate folders, and provided tours of the

facility to prospective tenants.

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