NADAISE PIERRE

• *** Eastern Avenue, Malden, MA *2148• 781-***-**** • acxp4v@r.postjobfree.com •

SUMMARY

Organized, versatile, and efficient customer service professional looking to focus skills in the hospitality industry. Dependable, calm, and patient team player with extensive experience exceeding the highest quality standards while ensuring complete customer satisfaction.

EXPERIENCE

Room Attendant Intern, Westin Waterfront and The Park Plaza Boston Hotel Boston, MA

09/2016 – 10/2016

Completed two weeks of on-the-job training at two luxury hotels in Boston with a focus on providing exceptional customer service.

Made beds, sanitized bathrooms, removed trash, dusted, vacuumed, replenished supplies, and performed all required duties to meet high cleanliness and quality standards.

Cross-trained in servicing hotel public areas and laundry room.

Home Health Aide, Multicultural Home Care Lynn, MA

10/2013 – present

Care for elderly woman who has Alzheimer’s.

Help with feeding, bathing, medications, clothing, walking; provide companionship.

Clean floor, kitchen, and bathroom.

2011-2012

Immigrant Learning Center : English Program

Food Preparer, Central Baking Facility Medford, MA

10/2012 – 07/2014

Prepared food for bakery.

Cleaned equipment and machines.

Receptionist, La Palace Hotel Port-au-Prince, Haiti

Summers 2004, 2005, 2006

Answered phones and assisted hotel guests.

EDUCATION AND CERTIFICATIONS

Hotel Room Attendant Certificate, BEST Corp. Hospitality Training Center Boston, MA

10/2016

CPR AED Certificate, American Heart Association Boston, MA

09/2016

Certified Nurse Assistant (CNA)/Home Health Aide (HHA), Universal Health Care Center Malden, MA

2013

Diploma, Secretary, Julien Craan Business School

2007-2009

High School Diploma, Yves Albert Boucher High School Port-Au-Prince, Haiti

2006