Linette Blackwood

Home: Tel: 905-***-**** Cell: 647-***-****

Email: acxp0i@r.postjobfree.com

PROFILE

A highly motivated, confident, flexible, competent, forward thinking, results-oriented individual, excited by new

challenges. An experienced professional with banking and business development experience, interacting with

people at various levels of the organization to ensure goals are achieved; recognized for excellent interpersonal,

analytical and organizational skills seeking an administrative position in a successful, dynamic organization

enjoying customer contact with responsibility in a structured yet flexible environment where I can utilize

excellent administrative and customer service skills.

S TRENGTHS & SKILLS

Reliable, disciplined, trustworthy, patient, diplomatic, highly competent in office administration, customer

service and teamwork.

Demonstrate strong empathy and genuine concern in dealing with sensitive and confidential company/staff

and management issues.

Quick learner that contributes to an innovative team environment, and works independently. Proactive and

highly adaptable in a changing environment find ways to make things better.

Software knowledge: MS Office, MS Word, Excel, Access, PowerPoint, MS Publisher, Lotus Notes, Outlook,

CentreSuite, Windows Explorer.

P ROFESSIONAL BACKGROUND

SCOTIABANK, TORONTO, ONTARIO

2006 2016

Assistant to Vice President - Real Estate

Office Administration

A high-profile administrative role with major accountabilities acting as a trusted source of contact between

VPs/SVP and inside/outside clients including:

Managed Vice-Presidents and Senior VPs calendars using Lotus Notes and Outlook.

Managed/handled all aspects of travel and expense reporting using CentreSuite; booked conference rooms,

arranged catering services and developed and maintained filing systems.

Extremely responsible with confidential/sensitive matters.

Compiled and distributed project surveys and prepared quarterly survey reports to present to leaders.

Managed tender tracking database and vendors database using the banks project reporting system.

Managed and tracked absences/vacation plans for approximately 50 employees to support monthly

management audits.

Prepared presentations from written/rough drafts using PowerPoint, Word, Excel, and Publisher.

Advised clerks on records management and cost-effective methods for printing and couriers.

Provided orientation to new project managers. (projects set-up and reporting) in PRS System, assisted with

administrative tasks, liaised with I.T. department on technical issues, and responded to general inquiries.

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SCOTIABANK DOMESTIC H.R - LEARNING DESIGN & DEVELOPMENT

A dministrative Officer

2000 2006

Office Administration, Technical, Customer Service & Teamwork

Provided full range of secretarial services by transcribing/formatting materials for the training &

development facilitation teams.

Produced and formatted spreadsheets and presentations from written drafts using MS Office Suite.

Coordinated Intralink (internal bank system) set-up for new hires, including phone and voice mail

activation, PC repair/installations, security access cards, and orientation.

Maintained equipment inventory list, coordinated service calls, purchase/installation of PCs,

printers, cameras, TVs, etc., responded to technical issues for LAN network and equipment or

software issues, recommended equipment and software requirements to management, developed

and maintained filing systems requirements, and handled department stationery needs.

Managed department birthday cash funds, reconciled invoices for long distance phone bills to

ensure bank reimbursement for personal calls.

Managed and tracked absences/vacation plans for approximately 20 to 30 employees to support

monthly management audits.

Managed all aspects of travel arrangement and itineraries, booked conference rooms, arranged

meetings and catering; handled travel expense reporting using CentreSuite.

Volunteered on the health and safety, business resumption planning committees and maintained a

business resumption plan for the department.

Volunteered on meals on wheels program.

Acted as backup for Assistant to support Senior VP, other VPs and receptionist during absences.

EDUCATION

Humber College of Applied Arts & Technology, Toronto, ON

Secretarial Administration Diploma Program

Guidelines

Sheridan College of Applied Arts & Technology, Brampton, ON for Business Conduct

Email Etiquette

Accounting 1

Powerful Business Writing

Health & Safety

ICB (Institute of Canadian Bankers) Courses

Lotus Notes & Outlook

Business Administration - Ryerson

Organizational Behaviour - Ryerson

Various In-House Training

Workshops/Courses/Seminars/Courses:

AML (Anti Money Laundering Courses)

Managing Operational Risk Course

MS Access Level 1

MS Office (Excel, PowerPoint, MS Word,

Publisher)

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