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Sales Customer

Location:
Los Angeles, CA
Posted:
November 28, 2016

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Resume:

Jennifer Kelly

Canoga Park, CA

acxoj7@r.postjobfree.com - 209-***-****

A persuasive and articulate young person who has superb influencing skills and the ability to come up with great marketing ideas. With strong desire for the entertainment industry for success, gain experience in the entertainment industry; aiding in the production, administration, and organization of projects and businesses in the film industry, with a view to increasing customer base and boosting profits. Well-organized with great attention to detail aimed at executing sales programs in conjunction with set company directives Authorized to work in the US for any employer

WORK EXPERIENCE

REGIONAL SALES COORDINATOR

Solarcity - Chatsworth, CA - April 2015 to Present Directly provide assistance for the Regional Vice President, National Director of Sales, SR. Director of Partner Sales, and related employees on administrative support, including phone and calendar management, expenses, and travel arrangements. Also help the RSD with inquiries from the sales team, and work with various departments companywide to problem solve and improve sales productivity.

* Verify organization's contract rates and discounts accuracy and input data into database system

* Analyze account profitability and determine sales technique, advertising and market penetration with sales representatives

* Discuss open issues from objectives, business driving opportunities, volume drivers and competitive selling.

* Analyze sales and stock through call outs for opportunity doors and designing action plan weekly

* Administrative support for the Sales Management Team and Channel Partners

* Drive reporting requested from RSD for his region, supporting ongoing performance attribution, analytics for our residential sales teams, and presentations regarding the working of the office

* Work closely with the Sales Operations and Customer Care teams to achieve internal progress targets and ensure a positive customer experience

* Liaise with customers through follow-up to ensure correct rates and service levels.

* Manage significant opportunity pipeline to guarantee success and regional growth.

* Manage client phone calls and e-mails regarding solar power systems and project details FIELD ENERGY CONSULTANT

Solarcity; Chatsworth, CA

* Participates in full life cycle sales and lead generation

* Generate leads outside of company given leads, including; hosting solar parties, solar open houses, marketing events, vendor events, working with customer referrals, informing neighbors of nearby customers

* Work with on-line tools to develop solar system designs as a visual example for home owners

* Conduct analysis of customer's current and projected electrical usage and financial payments

* Collect utility bills and completed utility documents from customer, and submit to CAMG for processing

* Generate project proposals and quotes for customers

* Process credit applications for prospective clients

* Close contracts at client homes

* Log all communications with customers in Sales force and Solar works

* Act as point of contact for customer service for customer and liaison between customer and the Customer Account Management Group

* Timely prepare and submit all reports and documents to the company

* Project management from sale to install, ensuring security of submitted contracts

* Post sale duties including; customer care, verifying contract terms, resolve customer conflicts, resell contracts when cancellation is threatened, provide assistance with Home Owner's Association approval when needed SALES ASSOCIATE

FRONT DESK - Woodland Hills, CA - November 2014 to March 2015

* Handle merchandise or cash handling functions as per organizational policies.

* Exhibit high level energetic response to customers in store or on phone

* Administer point of sale opening and closing procedures as per corporate policy.

* Listen to customer's needs, document and identify best response and solution.

* Communicate with customers and co-workers to ensure exceptional customer care through company documents.

* Initiate customer-enthusiasm selling processes and logistics.

* Performs other miscellaneous clerical duties as necessary.

* Keeps work space clean and orderly.

TEAM LEADER

MANAGEMENT TEAM - Sherman Oaks, CA - February 2014 to March 2015

* Monitoring team's performance to ensure they meet daily goals

* Identifying individual shortcomings of team members and helping them through customized coaching

* Lead and managed team finance, marketing, and human relations

* Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance

* Provide guidance to the team based on management direction

* Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

* Ensure deliverables are prepared to satisfy the project requirements, cost and schedule SHIFT LEADER

Tim Kelly & Associates - Stockton, CA - 2012 to 2014 Los Angeles, Calif.

* Overseeing daily company operations and employee performance during their particular shift

* Assisting customers to conducting employee reviews to restocking merchandise or supplies

* Motivates employees and offers incentives for strong work performances.

* Makes sure daily production and/or sales goals are met.

* Responsible for greeting guests and providing a pleasant shopping experience

* Responsible for maintaining a friendly work environment for employees and guests, as well as working in a fast paced but organized setting

* Other duties include monthly floor sets and markdowns, daily paperwork, closing and opening store alone, handling cash, checks, and deposits.

EXECUTIVE OFFICE ASSISTANT

Tim Kelly & Associates - Stockton, CA - 2000 to 2014

* Provided clerical and communication support for both internal corporation and external clients including; word-processing documents, email, phone, and fax communications.

* Monitor guests and inform appropriate employee regarding guest requests for department. Entrusted with handling cash, checks, credit card billing, and bank deposits

* Ensure neat and clean front office area maintain effective environment both employees and customers.

* Develop and manage office files and records and prepare file storage list to enable easy access to files.

* Managing the day-to-day operations of the office

* Maintain all office equipment such as copiers, fax machine and first aid kit to facilitate smooth office functioning.

EDUCATION

BACHELOR OF ARTS in CINEMA AND TELEVISION ARTS

California State University

2013 to 2016

GENERAL EDUCATION

San Joaquin Delta College

2011 to 2013

SKILLS

Microsoft Office (7 years), Microsoft Excel (1 year), Microsoft Word (7 years), Adobe Photoshop (6 years), Production Assistant (3 years), Executive Assistant (4 years) CERTIFICATIONS

Certificate of Completion

September 2016 to Present

Certificate of Completion for Interior Home Design from Trendimi online ADDITIONAL INFORMATION

* Organizational skills

* Perseverance

* Ability to work well under pressure

* Budget planning

* IT skills

* Professional Wardrobe makeup or art ability

* Knowledgeable in production supply needs



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