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Sales Customer Service

Location:
Monument, CO
Salary:
75,000.00
Posted:
November 28, 2016

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Resume:

acxoi9@r.postjobfree.com l 303-***-**** l Monument, CO 80132

Susan Cottrell

Experienced Staffing Professional Seeking Corporate Recruiting Position Qualifications

20+ years in staffing industry (and still learning every day)

Successful, extensive corporate recruiting experience

Strong understanding and strict application of employment law and human resources policies

Able to build strong relationships with internal and external clients

Clearly explain candidates’ qualifications through verbal and written communication

Recruited for internal and external positions at every position held except Westwood College (internal only)

Continued knowledge of varied and ever-changing recruiting platforms and sources

Experienced with hundreds of positions within dozens of industries including finance/banking, manufacturing, construction, education, skilled trades, clerical, accounting, sales, customer service and insurance

Experience

ROLINC Staffing – Englewood, CO

Vice President July 2007 – August 2016

Expanded company presence and increased profitability while managing budget and expenditures for company averaging $15M in annual sales

Grew staffing company from 1 division with 4 employees to 5 divisions with 14 employees in 4 offices by interviewing, hiring and training sales people and recruiters in all areas

Established best practices and procedures for recruiter/sales team hiring, client and candidate onboarding, training, and execution of management team responsibilities

Managed customer relationships, pricing and complex contract negotiations

Implemented and managed company initiatives such as using The Achiever (a behavior-based interview tool for internal candidates), a web-based payroll system, marketing campaigns, website improvements, quarterly company employee events

Talent Fusion for U.S. Trust (acquired by Bank of America) – Remote/Manhattan, NY (HQ) Corporate Recruiter July 2006 – July 2007

Recruited nationally for bank and brokerage company positions including broker analysts, stock analysts, financial advisors, loan officers, financial managers, estate planners, bank managers, investment bankers, bank tellers, executive assistants, and all clerical banking positions

Hired direct placement employees through identifying, contacting, screening, interviewing, presenting, negotiating salary, and presenting final offers

Successfully filled 120 positions during 5-month period prior to U.S. Trust being sold to Bank of America

Spoke frequently with national customer base to ensure proper recruiting efforts Westwood College – Broomfield, CO

Director of Admissions September 2003 – April 2006

Recruited students as well as hired, trained, managed, and guided admission representatives

Managed team of 10 admission reps responsible for recruiting students for the Aviation Campus of Westwood College

Promoted Avionics, Airframe and Power Plant programs and subsequent career opportunities available to reach Admissions Departments’ goal of ensuring a full class of students for every class

Elevated Aviation Admissions Team standing: was ranked #30 of 32 campuses in September 2003 and was ranked #2 of 32 by April 2006

Ultimate Staffing – DTC/Broomfield, CO

Regional Manager September 2000 – April 2003

Managed sales and recruiting processes, customer relationships, pricing and contract negotiations acxoi9@r.postjobfree.com l 303-***-**** l Monument, CO 80132 Susan Cottrell

Oversaw 8 to 12 direct reports at company averaging $12M in annual sales

Increased volume of new customers while retaining existing customer base, including largest account in CO

Created and implemented ongoing training program for sales and service employees AppleOne/CoreStaff – Fort Collins, CO/Houston, TX

Vice President/Regional Vice President August 1991 – September 2000

Grew company from 2 offices in CO to 12 offices and 2 on-sites in Colorado, 1 office in Wyoming, 2 offices in Chicago, and 1 on-site in Tennessee as well as 1 on-site in Hartlepool, England

Oversaw 50-60 direct reports at company averaging $225M in annual sales Software Experience

Outlook

Word

Ultra-Staff

Peoplenet

Monster.com

ZipRecruiter

Indeed

LinkedIn

Career Builder

Hirebridge

Education

Mt. San Antonio College

English Literature Major

Professional Affiliations

Colorado Staffing Association

American Staffing Association



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