REYNALDO D. MILLER

Cell 206-***-**** Home 206-***-**** acxoh8@r.postjobfree.com

SUMMARY

Human Resource Generalist, bi-lingual, Spanish/English, with 10+ years of HR management, personnel and workforce-related experience. Great track record of driving successful initiatives within a challenging culturally-diverse and constantly changing organizational environment. Able to bring veteran HR leadership and value through strengths in conflict resolution, training, administrative and business operations management.

LIST OF CORE COMPETENCIES

Experience in Leadership, Management, Performance Management, and Process Improvement.

Employee law and Labor Relations experience and training.

Frequent trainer on diversity, harassment prevention and conflict resolution issues.

Experienced in Workforce Development and in working with Hispanic and other culturally-diverse employee workforce.

Experience in Labor and Industry (compensation) Claims Management, Unemployment Claims and Hearings, and Labor Law.

Experience developing retention and recruitment strategies: Full Cycle Recruiting Contract Staffing (HRIS (AD), HireRight and Liberty Screening).

Experience in Family Medical Leave and other Leave of Absence requests.

HR policy/procedure implementation, enforcement and analysis; and Risk Management.

Experience in Employee benefit administration and Separation Management.

ACCOMPLISHMENTS

Ensured successful continuity of company services to their clients by exceeding accountability standards--managed the Full Cycle Recruiting Program/Talent Acquisition over 2000 exempt and non-exempt staff members hired throughout tenure.

Highly instrumental in supporting GCA’s Transportation Division in the acquisition and start-up of their new Avis/Budget Account. In a joint collaborative effort, interviewed, prescreened and processed, in a two week period, over 250 Job Applications on existing Avis/Budget staff and from those hired through outside recruiting efforts. Conducted new hire orientations in groups of 25 to 28 personnel twice a day for the next five days. Mission accomplished with no interruptions in their start-up due to lack of personnel, documentation, or entry into ADP system.

Saved over $10,000 in annual job opening advertisement costs by instituting a hiring referral system and direct contact with placement agencies and organizations. New account services and sales increased due to creation of presentation handout for managers who wanted new sales and new accounts added to their portfolio.

Recognized as one of the best files management programs in the Western Region by HR director in 2012 by having maintained confidentiality and accurate employee personnel records and I-9 documentation, and data entry on new hires, terminations, and leave of absence requests into HRMS.

EXPERIENCE

Graham, Crothell and Associates (GCA) Services Group, Inc., Seattle/Tukwila WA

HR Generalist, 2001 to 2016

Accountable for full cycle recruiting involving background checks, drug screening, I-9 E-Verifies, interviews, hiring, training, job performance effectiveness on new hire personnel.

Successfully provided uninterrupted client services through the initiation of an HR process improvement initiative that gave managers’ the ability to visualize and plan, up to a full year ahead, all of their employee’s vacations and leave of absence requests.

No Union Grievances handled ever went to arbitration. Solved employee conflicts through up-and-down communication at all levels through positive open relations with SEIU Local 6 and Local 117 Union Representatives before they escalated into costly time and monetary expenses.

Had built strong professional relationships and continuously maintained a pipe-line of recruits of both active and passive applicants by working with the management staff of refugee agencies, DSHS; Work Source; Goodwill; colleges; at job fairs; and, with other agencies throughout the Puget Sound, Vancouver WA, and in Portland Oregon.

Greatly minimized all Federal and State labor and wage claims from escalating through effective partnership with company leadership on all employee relation and worker compensation issues; and, worker compensation issues/claims and return-to-work programs.

EDUCATION

Troy State University, Troy AL

Master Degree

Public Administration

Southern Illinois University, Carbondale IL

Bachelor of Science

Workforce Education & Development

University of Maryland, College Park MD

Bachelor of Science

Business and Management

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