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Sales Customer Service

Location:
Claremont, CA
Posted:
November 28, 2016

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Resume:

Ruben A Granados

**** ******** ***.

Claremont, CA. 91711

Cell: 909-***-****

Email: acxoh4@r.postjobfree.com or acxoh4@r.postjobfree.com

Objective: To acquire employment within a company that will benefit from my knowledge and over 30 years of experience in a related field that will be both personally and financially rewarding. Any amount of travel is acceptable. I have worked with Microsoft Office, Excel, Power Point, Word and started working with Pivot Table.

Experience: Berendsen Fluid Power, Orange CA. Corporate office: Tulsa, OK

2008 – 2016

Connector Specialist - I worked closely with our Management and Sales Team throughout the Western United States which included 12 office locations with one being in Vancouver Canada. I would analyze the Fluid Conveyance Products to insure Proper Applications, Routing, Function and Design of the different types of equipment for current and potential customers in the OEM and MRO Markets. I was the liaison between the Sales Force and Manufacturers we represented in negotiating the best prices and assisted with the Price Quotes and Presentations.

Nelson Dunn Inc., Cerritos, CA and Montebello, CA.

1986 – 2008

Sales Engineer – Managed and increased my sales territory by maintaining my current customer base and increasing sales by acquiring new accounts. Products included Hydraulic Hose, Adapters, Quick Disconnects, Metal Hose, Hydraulic Cylinders, Pressure Gauges and Directional Valves. I was able to increase my territory by over 400%. Received Employee of the Year in 2000.

Insides Sales Manager – Managed our Customer Service Department, Counter Sales, Shipping/Receiving and Metal Hose Shop. Managed the production and work schedule of the Metal Hose Shop, Contracts and Pricing. Did all the Purchasing/Inventory Control of all products pertaining to the materials involved within our Metal Hose Shop. Managed our company’s larger accounts working with the assigned salesman while also reviewing and submitting all the Mechanical Contracting Bids.

Outside Sales – Making sales call on our current customers, selling our complete portfolio of products while growing my territory by acquiring new customers.

Customer Service Representative – Taking a heavy stream of incoming sales calls, helping customers cross reference or identify and purchase correct parts required for their needs. Order entry and follow ups on past due orders.

Counter Sales/Hose Assembler – Assisting walk in customers, identifying and replacing hose assemblies to match their samples while pulling orders for Will Call customers. Assembly of Hydraulic and Pneumatic hoses to the requirement and dimensions of the customer’s specifications.

United States Marine Corps, MCAS El Toro, Santa Ana, CA.

1983 – 1986

Hydraulic/Pneumatic Technician – Disassemble and reassemble F4 and F/A-18 tires, basic repair of hydraulic jet components to support 4 fighter squadrons.

Basic Aircraft Hydraulic School in Memphis, TN and F/A-18 Hydraulic School in Lemoore, CA.

References available on request



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