ERIC SCHICHTL

***** ***** ******** **. *****: 248-***-****

Gibsonton, FL 33534 acxoeg@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/eric-schichtl-51aa525?trk=nav_responsive_tab_profile

TECHNICAL DEVELOPMENT AND SUPPORT

Meticulous Application’s Developer who undertakes complex assignments, meets tight deadlines and delivers superior performance. Possesses practical knowledge of Enterprise Services. Applies strong technical development methodologies and analytical skills to support multi-million dollar development projects. Operates with a strong sense of urgency and thrives in a fast-paced setting.

Core competencies include:

• Identify, Design and Implement Creative Business and Technology Solutions

• Software Quality Testing of Large, Complex Applications

• Influence Client Strategies

• Technical Leadership

PROFESSIONAL EXPERIENCE

HEWLETT PACKARD ENTERPRISE / SABRE AIRLINE SOLUTIONS • St. Petersburg, FL • 2012 – Present

Sabre Airline Solutions services approximately 225 airlines providing lower cost of ownership, flexibility and scalability as airlines grow.

Senior Information Specialist

Provide daily and on-call support for Sabre systems. Conduct requirements gathering sessions with the client as well as internally to provide cost-effective solutions.

•Interfaced with various clients to identify business requirements so that application enhancements met all of the client’s needs

•Performed ongoing system support including file resends, investigating client issues.

•Setting up offline ticketing for new airlines.

HEWLETT PACKARD / GENERAL MOTORS PAYROLL • Detroit, MI • 2012

General Motors is a global automotive company with 215,000 employees, servicing six continents across 23 time zones.

System Integration Test Manager

Responsible for tracking acceptance testing progress and providing reports to the GM management team for General Motor’s Payroll legacy rewrite project. Conduct weekly status meetings with testing team and all interfacing systems.

•Coordinated system integration, parallel and user acceptance testing with over twenty vendors.

•Facilitated test triage meetings with the team, vendors, and leadership.

•Collected, managed and reported metrics for defects captured during the testing phases using the Application Lifecycle Management (ALM) tool.

HEWLETT PARKARD / OHIO DEPARTMENT OF JOBS AND FAMILY SERVICES • Columbus, OH • 2009 - 2012

Ohio Department of Jobs and Family Services – ERIC is an employer self-service unemployment compensation tax system providing Ohio employers a tool for reporting and making payments for unemployment compensation.

Business Analyst

Responsible for interfacing with the client and technical team for project development and enhancement requirements-gathering and user acceptance testing.

•Developed user requirements, system application testing and user acceptance testing, defect resolution, and client service requests for the Ohio ERIC project.

•Quality Subject Matter Expert responsible for reviewing and providing feedback on work product deliverables.

•Responsible for batch job scheduling for the application development / system testing environment.

HEWLETT PACKARD / GENERAL MOTORS VEHICLE ORDER MANAGEMENT • Detroit, MI • 2008 – 2009

Project Technical Leader

Responsible for the project planning through project implementation for various multi-million dollar global GM projects (GM of Mexico, Saturn and GM of Canada)

•Tracked project progress and compliance with the project’s development methodology passing all of EDS’s, HP’s and GM’s project development quality audits (CMMI level 4)

•Assisted in the completion of project deliverables resulting in the elimination of GM’s legacy application and reducing support costs for GM

•Interfaced with the client to identify business requirements so that the application changes met the client’s business needs

•Managed a team of up to 15 developers and subject matter experts to create the technical design solutions, software quality testing and application deployment on time within budget

•Received the CIO supplier award for the Saturn project

ELECTRONIC DATA SYSTEMS / GENERAL MOTORS VEHICLE ORDER MANAGEMENT • Detroit, MI • 2000 – 2008

Application Developer / Support

Responsible for development of new system requirements and maintenance of existing application of General Motor’s Vehicle Order Management (VOM) system.

•Interfaced with the client to identify business requirements so that the application changes met the client’s business needs

•Assisted in the completion of project deliverables resulting in the elimination of GM’s seven divisional order management applications to create one global order management application.

EDUCATION

Bachelor of Business Administration, Administrative Services

University of Central Arkansas, Conway, AR

TECHNICAL SKILLS

COBOL, IMS, Easytrieve, MVS JCL, PL/1, CICS, DB2, SQL, Assembler Language Code (ALC), SPUFI, FTP, SFTP, TSO / ISPF, z/OS Unix, Fileaid, QMF

APPLICATION DEVELOPMENT SKILLS / TOOLS

EDGE Focus Team Leader, Quality Center, Dimensions, Sharepoint, Application Lifecycle Management (ALM), Microsoft Project, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, CA Endevor

Contact this candidate