BETTY R. EVANS

**** ******** **.

ORANGE, TEXAS 77630

409-***-****

SUMMARY

I am a committed and motivated administrative assistant with exceptional customer service skills and strong work ethic, professional demeanor and great initiative. I am an Energetic, results-oriented team player eager to bring strong administrative skills to a growing company in need of top level support. My professional background reflects successful and diversified experience that includes but is not limited to the following: 10-key by touch, filing, receptionist duties, training and supervising personnel, resolving problems and troubleshooting. Computer experience: Word Perfect, Excel, Outlook, DAC Accounting, E-Commerce, Prophet line, Integrity and Sync pay. Adobe Photoshop training.

HIGHLIGHTS

Excellent communication skills

Administrative support specialist

Meticulous attention to detail

Time management

Order and invoice processing

Filing and data archiving

10-key by touch

ACCOMPLISHMENTS

Routinely helped as many as 50 customers in one day in a high-volume wholesale outlet.

Fielded and processed up to but not limited to 60 calls per day.

Packed container and repacked damaged containers for goods or defective returns.

Checked in, counted and successfully shelves up to but not limited to 50 containers of product in one day.

Had excellent customer relations to when customers came into the store, they asked for me on a daily basis.

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Answer multiple phone lines, transferred calls to corresponding departments.

Filed and billed invoices accordingly.

EXPERIENCE

1987 - 1995 RDA Professional Beauty Supply 2406 Calder Ave. Beaumont, Texas 77702 409-***-****

Phone orders and electronic processing

Shipping and receiving

Manual and automated filing

Maintain records and duplication

Trained other employees to use office equipment, computers and computer programs

Manage money and bank deposits

Minor maintenance of office equipment

1995 - 1998 Mauriceville Dental Center Highway 12 Mauriceville, Texas 77626

Office Assistant

Greet clients, guests and employees and make sure they are comfortable.

Answer multiple phone lines, direct all calls, manage and maintain office voicemail

Clean and maintain all dental equipment and tools

Assist with dental cleanings, root canals, fillings, etc.

1998 - 2000 Texas Department of Human Protective and Regulatory Services 835 Liberty Beaumont, Texas 77701 409-***-**** Switchboard Operator (12 lines) / Mailroom Assistant

Answer and route calls to workers in Human Services and workers in Protective and Regulatory Services departments.

Receive and distribute mail to departments in Liberty building and all other buildings in Region 5.

Regulate all parking passes for Liberty building parking

Pick up and deliver mal by van to all other Human Services buildings in Golden Triangle

2000 - 2005 RDA Professional Beauty Supply 2406 Calder Ave. Beaumont, Texas 409-***-****

Same responsibilities as stated above

2005 - 2009 Cloeren, Inc. 5625 Highway 90 Orange, Texas 77631

Retail sales clerk at Infocus Camera & Imaging

Greet customer as they arrive and render assistance if required

Process sales transactions at point of sale counter

Suggest up sell items based on their purchases

Arrange merchandise on shelves paying special attention to end caps

Display all gift items in accordance with each holiday or event

2009 - 2016 RDA Professional Beauty Supply 1730 West Commerce Parkway Beaumont, Texas 77707

409-***-****

Same responsibilities as stated above

EDUCATION

Graduate of Vidor High School Vidor, Texas

Diploma 1984

REFERENCES

Professional references gives upon request

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