Carolyn Lynn Harris

***** ******* ******

Detroit, Michigan 48235

313-***-****

Email: acxo6x@r.postjobfree.com

CAREER SUMMARY

A professional executive administrator with a reputation for problem solving and follow-through and the ability to organize, plan events, and multi-task. Expert skills in Microsoft packages, communication, and general administration. Proficient in Lotus Notes and Outlook. Ethical, reliable, proactive and self-motivated with high energy, strong interpersonal and decision-making skills and commitment to excellence.

PROFESSIONAL EXPERIENCE

ERNST & YOUNG LLP 2/99 – Present

Detroit, MI 48226

Executive Administrative Assistant to Executive Coaches

Provide administrative virtual support to five Executive Coaches located within various states

Communicate extensively with Coaches regarding processes/procedures with respect to their requests

Develop strong and positive relationships with Coaches, clients and clients’ Executive Assistants

Maintain individual calendars; schedule calls and meetings with local and national internal and external clients

Domestic and international travel for round-trip and multi-city travel

Prepare and submit expense reports and AP requests

Participate in team meetings

Order supplies and arrange shipment to home offices

Assist other team members virtually and locally

Executive Administrative Assistant, Business Support Center

Provide multi-task virtual support to local and national customers with a ratio of 70+ customers per administrative assistant

Manage all aspects of Business Support Center projects as assigned.

Coordinate projects and deadlines directly or through others

Schedule meetings, maintain calendars, book domestic and international travel

Communications and document preparation, database support

Coordinate and schedule training sessions, prepare materials and submit documentation for CPE credits

Work with highly confidential information.

Assist with new hire orientation, and new employee data entry including passports, birth certificates, etc.

Prepare certified mailings for over 5,000+ tax extensions/returns for federal and local deadlines

Ensure consistency and accuracy

Provide short term backup support for other Executive Assistants and Reproduction Services

Executive Administrative Assistant, Tax Compliance/Business Development

Provided direct support to firm partners, directors, associate director and other staff

Maintained daily schedules/calendars via Lotus Notes and Outlook

Assisted with all day-to-day business meetings and activities

Booked domestic and international travel

Maintained client/contact spreadsheet in firm database

Scheduled internal/external meetings

Witnessed, acknowledged and certified documents for court orders to state and local municipalities

Volunteered for company sponsored events

Executive Administrative Assistant, Sales and Resource Center

Provided direct support to Audit Sales Leader, four Sales Executives and two Communication Specialists

Administrator of firm database in Lotus Note, maintaining linked records between local and area-wide systems and performing monthly exports to appropriate area or national database

Pulled reports on target clients i.e., stock, company information, annual and quarterly financial reports, etc. using external sources

Attended quarterly team building meetings in Cleveland office

Scheduled national/international conference calls and meetings, ordered marketing materials, prepared check requests and assisted with other administrative duties

PRICEWATERHOUSECOOPERS LLP 3/94 – 2/99

Detroit, MI 48243

Secretary, Human Resource Advisory Group

Provided direct support to the Director of Compensation/Benefits and two Managers

Edited client reports, typed letters and other communications

Responsible for replacing legal updates in all tax publications

Complete and submitted time and expense reports for staff

Distributed mail, provided phone coverage, and submitted accounts payables for entire department

Secretary, Recruiting/Human Resources

Prepared battery of employment letters; resume acknowledgments, campus recruiting materials, office visit invitations, and employment confirmations and declines

Scheduled office visits for prospective candidates

Prepared office visit materials and ensured accuracy and completeness of candidate files

Submitted and tracked travel reimbursements

Assisted Recruiting director with the planning and execution of alumni off-site alumni social events

Maintained candidate employment status using the Recruiting Tracking System (RTS) for local office and cluster

Generated tracking reports, i.e., EEO, foreign language skills, investigative and MESC job postings reports

Provided general human resource customer service, i.e. employment confirmation, phone coverage, mail, and equipment maintenance

COMPUTER SKILLS

Microsoft Office 2013 (Word, Excel, PowerPoint, Outlook), Skype 2015, Lync, SharePoint, Adobe Acrobat XI Standard, American Express Online

EDUCATION

Detroit College of Business - Associate in Business Administration

PROFESSIONAL DEVELOPMENT

Graduate: Firm Administrative Learning & Certification Program

Volunteer: Select community service organizations

Excellent References Provided Upon Request

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