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Sales Customer Service

Location:
Solon, OH, 44139
Posted:
November 27, 2016

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Resume:

Stuart A. Kahn

***** *** *** *****

Solon, Ohio *4139

440-***-**** Cell

acxnu3@r.postjobfree.com

A Sales and Marketing professional with extensive creative and process-oriented skills influencing results in today’s marketing and sales industry. Proven business leader in increasing market share, sales and profits through business relationships and proven customer service. Strong track record of significant cost reduction and innovative marketing campaigns which leverage corporate goals and attain results.

Marketing Leadership

Expert Customer Service

End to End Project Management

Strategic Account Management

B2B Relationships

Professional Experience

2008-2016, AMERICAN GREETINGS, Cleveland, Ohio

$2.3 billion international manufacturer and distributor of greeting cards and related consumer product goods.

Associate Merchant Manager

Influence and manage the development of retail experience strategies working in tandem with Merchant and Product Development business leaders for greeting card and creative products for AG, Carlton, Just for You and Value brands. Responsible for all assets and identifying needed retail components required to create and execute a compelling marketing program while maintaining brand standards. Managed an $18M annual expense budget favorable to plan year over year associated to fixtures, accessories, corrugated displayers and signage.

Ensures guidelines through Supply Chain

Drive process improvements and cost out savings

B2B retailer requirements

Manage a team of brand project managers and design staff

Establish and manage manufacturing and vendor relationships

Marketing Manager

Accountable for the strategic direction and management of all elements within the current year and future year Sales and Marketing initiatives. Influences direction and makes recommendations which focus on the strategy, design, development, and operations of key business initiatives and customer demands. Collaborates with cross functional teams such as Product Management, Merchant, Operations, Supply Chain, Field Sales, Fulfillment, Global Sourcing, Plants and outside vendors.

End to end project management for all programs and special projects

Manage budget spend of over $16M

Manage communication activities supporting retailer and business partners

2000-2008, ALLIED PRINTING SOLUTIONS, Oakwood Village, Ohio

Manufacturer of custom made displays, signage, and point of purchase graphics, decals and other printed products.

Director, Sales & Marketing

Managed the implementation of company’s key marketing strategies and communication initiatives. These objectives support and increase existing sales growth as well as identify new business opportunities by over 20%. B2B relationships with top-level client/retailers such as American Greetings, Wal-Mart, Target, Toys-R-Us, K-mart, CVS, Darice, Accel Group and HP Manufacturing to conceptualize and implement marketing strategies.

Manage team members to enhance project effectiveness, manage budgets, meet and exceed timelines and improve customer satisfaction.

Develop and increased sales for established accounts over tenure 20%

Increased new business by over 30%

1985-2000, AMERICAN GREETINGS, Cleveland, Ohio

$2.3 billion international manufacturer and distributor of greeting cards and related consumer products including domestic manufacturing and distribution centers.

Retail Marketing Consultant

Accountable for initiating and communicating retail marketing programs to existing and prospective customers. Research and recommend effective and customized marketing solutions, display options and specialized merchandising programs.

Increase retail sales and piece count sales.

Developed relationships and negotiated contracts with outside vendors.

Present new product launches and customized merchandising programs

Effectively managed programs, budgets, timelines and communications for operational effectiveness.

Education

1983, Bachelor of Arts, Industrial Design, Kent State University, Kent, Ohio

Extended Education, Seminars and Skills:

Leading with Influence

Creative Problem Solving-Think First Serve Inc.

Core Leadership

Creativity Matters-Certificate of Facilitation

“Front Line Leadership” Zenger Miller

“Facilitating for Results” Zenger Miller

“Project Management” Harold Kerzner

“Coaching Skills” Harry Bruell

Technical Skills

MS Word, PowerPoint and Excel



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