Joseph Knight

***** ***** *** **, *******, Florida 407-***-**** acxntl@r.postjobfree.com

Objective

To find a job that is fast paced, customer oriented, and uses my current work history to advance my career.

Education

HIGH SCHOOL DIPLOMA MAY 2007 COLONIAL HIGH SCHOOL

High School Diploma

ASSOCIATES OF APPLIED SCIENCE-CRIMINAL JUSTICA FEBURARY 2011 FLORIDA TECHINCAL COLLEGE

Major: Criminal Justice

Minor: N/A

Skills & Abilities

SALES ASSOCIATE

Energetic Sales Associate with a solid understanding of the fast food, grocery, and convenient store industry. Excellent customer service, communication and listening skills with cash management and POS systems experience.

OVER-NIGHT STOCKER

Energetic stocker highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

HARDWORKING

Responsible and mature hard-worker who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Also highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. Whenever you need me I am always there whether it would for work, personal, or etc if you as an employer or as a company as a whole ever need more of my personal time for work I can always be counted on.

Experience

OVER-NIGHT STOCKER WAL-MART NEIGHBORHOOD MARKET NOVEMBER 2013- NOVEMBER 2016

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Built relationships with customers to increase likelihood of repeat business.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Recommended merchandise to customers based on their needs and preferences.

Greeted customers in a timely fashion while quickly determining their needs.

Refilled and rotated items on shelves to maintain well-stocked inventory.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Kept cases and shelves clean and well stocked.

Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.

3 years stocking experience.

SALES ASSOCIATE KANGAROO- THE PANTRY INC JANUARY 2010- JULY 2013

Prepared merchandise for sales floor.

Directed individuals to merchandise locations.

Monitored entrances, exits and fitting rooms for signs of theft.

Kept work areas clean and neat at all times.

Provided repeat customers with exceptional care and attention.

Prepared outgoing shipments.

Worked collaboratively in team environment.

Consistently hit and exceeded sales goals by 20%.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Engaged with customers in a sincere and friendly manner.

Built relationships with customers to increase likelihood of repeat business.

Completed stock orders and managed inventory levels.

Established strong vendor relationships to maintain and support the business.

Operated a cash register for cash, check and credit card transactions with 110% accuracy.

Priced merchandise, stocked shelves and took inventory of supplies.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays.

Welcomed customers into the store and helped them locate items.

Educated customers about the brand to incite excitement about the company’s mission and values.

SHIPPER/ONLINE REP A-LIST SURPLUS OCTOBER 2008-NOVEMBER 2010

Achieved a 100% on-time shipment rate.

Redirected shipments en route in response to customer requests.

Coordinated with freight forwarders to expedite international shipments.

Processed 1200 shipments per Month.

Maximized sales by shipping on time and accurately.

Swept floors and stored equipment at the end of each shift.

Loaded and unloaded ship cargo.

Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.

Completed and mailed bills, contracts, policies, invoices and checks.

Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

Provided operational support for high-volume financial institution.

Developed analysis models to ensure employee benefit plans rollout date deliverables were met.

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