***** ********* ***.

Denham Springs, Louisiana **726

acxnr4@r.postjobfree.com

Ariel U. Vernazza 504-***-****

CORE KNOWLEDGE & SKILL HIGHLIGHTS:

Highly self-motivated and dependable with strong work ethics.

Strong leadership abilities with excellent interpersonal skills; strong focus on teamwork; flexible and

adaptable to new situations.

Exceptional planning, organizing, forecasting, and critical thinking skills developed through diverse

real world experience and supply chain studies.

Proficient with SAP, Microsoft Office, Access, Visual Basics, Lotus Notes, Outlook, Viewpoint,

HeavyJob, HeavyBid and SalesForce.com.

Superior analytical and quantitative skills conjunction with an understanding in business process

analysis & improvement.

Fluent in Spanish

EDUCATION:

Louisiana State University, Baton Rouge, LA, May 2015

Master of Business Administration

Southeastern Louisiana University, Hammond, LA, 2010

Bachelor of Arts in Business Management; Concentration in Computer Information Management.

PROFESSIONAL EXPERIENCE:

Road Division Cost Analyst and Subdivision Development Project Manager

March 2015 September 2016

Coastal Bridge Company, LLC. Baton Rouge, Louisiana

Coordinate, manage, and track budgeted versus actual job to date costs by project and type for

historical reference and financial performance of each project.

Update, maintain and distribute accurate project reporting and controls to senior management

personnel and project managers on a timely basis.

Monitor project costs to ensure project is kept within budget, including general condition costs,

budgets, allowances, and contingencies. Assist with billing, accounts payable and receivables

Proactively inform Project Managers of potential issues and concerns regarding cost, delays and

changes in project scope that impact the project profitability.

Maintain the catalog system for efficient filing and retrieval of drawings, bids, invoices, and cost

analysis for potential future project bidding.

Refinery Catalyst Sales Service Specialist and Export Coordinator

August 2011 January 2015

Albemarle Corporation, Baton Rouge, Louisiana

13831 Cantebury Ave.

Denham Springs, Louisiana 70726

acxnr4@r.postjobfree.com

Ariel U. Vernazza 504-***-****

Effectively managed the accounts of all of Albemarles domestic and South American CFT

customers in relation to the order fulfillment process, delivering value efficiently to both Albemarle

and their customers.

Drive the order fulfillment process as a liaison between external customers and internal Albemarle

resources including Shipping locations, Planner/master scheduler, Manufacturing, Logistics,

Business, Sales, and Health Safety & Environmental (HS&E)

Provide timely and efficient service that facilitated improved internal and external customer

relationships and ensured overall satisfaction for all parties within the supply chain.

Utilized SAP, Excel, and SalesForce to monitor, drive and control Albemarle's order fulfillment

processes from order entry, product availability, logistical planning, order execution, and invoicing.

Other Contributions:

Assisted in the implementation of SAP related business processes.

Oriented and conducted SAP and refinery catalyst related training for new team members.

Beta tested and launched the new XML data transfer protocol between Valero and Albemarle.

Assisted in enforcement and training of standard operating procedures for the CFT and the HOU

divisions.

Software Support Specialist

Healthcare First, Baton Rouge, Louisiana February 2009-August 2011

Provide technical and industry related support within an enterprise environment for various Home

Health and Hospice end users in response to telephone calls, emails, or chat requests.

Handled technical troubleshooting for Cloud based Home Health and Hospice system, to include

system crashes, slow-downs, and data recoveries.

Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if

appropriate), resolution, and closure of trouble tickets.

Incorporated categorization in resource allocation and inventory management Which led to

reduction in surplus overload and better market sensitivity.

Researched and developed knowledge-based documents, resulting in an increase in first-call

resolutions thus improving customer satisfaction and providing the company substantial cost savings.

Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores consistently.

Handled 30+ technical support calls/emails daily and consistently met high service standards.

13831 Cantebury Ave.

Denham Springs, Louisiana 70726

acxnr4@r.postjobfree.com

Ariel U. Vernazza 504-***-****

Communication Platoon Sergeant/Assistant Tech Chief

United States Marine Corps Reserve, New Orleans, Louisiana June 2001-March 2010

Assisted Platoon Commander in managing all administrative and logistical duties for the

communication platoon of 53 Marines and in support of the battalion consisting of 1000+ Marines.

Responsible for the training, supervision and evaluation of all communication Marines to include

sectional managers (squad leaders) in the performance of their delegated duties.

Responsible for the overall communication equipment readiness of the battalion.

Performed troubleshooting procedures on faulty electronic equipment and/or systems, implementing

the appropriate maintenance procedures to include the requisition of parts if required.

Maintained and managed all information pertaining to the equipment technical publications,

calibration schedules.

Ensure 100% accountability of all communication equipment and personnel at all times.

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