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Sales Customer Service

Location:
San Pedro, CALABARZON, Philippines
Salary:
16,000
Posted:
November 26, 2016

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Resume:

Sabrina Enriquez Monzon

#** ***** **., ************* *******, San Pedro, Laguna 4023

E-mail address: acxnn2@r.postjobfree.com

Contact No.: 093********

OBJECTIVES

I am seeking a company where I can use my work experiences and education to help the company meet and surpass its goals.

EXPERIENCE(S)

Iclean Philippines Inc.

U-509 5/F Comfoods Bldg., Sen Gil Puyat Ave.

Cor. Chino Roces Ave., San Antonio, Makati City

July 11, 2016 – December 10, 2016

Billing and Collection / AR Staff

Preparation of billing summary computation and Service Invoice of per Property as per Cut-off date then posting on QuickBooks.

Issue Service Invoice per property as given deadline based on Payroll date.

Inputs and update Service Invoice data in AR-Aging Report.

Follow up collection of due payment, overdue and/or past due based on AR-Aging Report

Reconcile Past due accounts.

Update rates and prepare monthly staffing summary report.

Filing and check official receipt (OR) of correct entry based on actual collections.

ALLEGIANCE CARGO ADVANTAGE, INC.

Bldg. 2b Sunblest Cmpd., Km 23 West Service Rd, Bo. Cupang, Muntinlupa City

April 2011 – July 15, 2016

Billing Assistant

Billing preparation and issue invoices to customers.

Process billing adjustment and check computation of billing for all assigned group accounts.

Maintain an updated billing system thru group division by posting updated billing transactions in the system.

Send out billings/ official receipts and other written communication to clients.

Providing customer service by assisting clients' concerns in computation charges thru e-mails or telephone calls.

Generate weekly report of transaction production report for the reconciliation in Account receivable report.

Follow up collections and reconcile for due date transaction billed in the absence of AR collection officer.

Do fieldwork for the collection purposes to pick-up the check.

Ardent World Incorporated

138 Global Enterprise Bldg., Salcedo village, Makati City

November 21, 2009 – July 17, 2010

Logistic / Operations Assistant

Receives sales order from sales department for delivery process.

Prepares delivery receipt and sales order for the delivery schedule.

Monitoring and follow up of return documents, delivery receipt and sales invoices (Goods and Tester) from clients c/o sales department and 3rd party logistic.

Monitoring and prepares stock transfer to all depot per area.

Coordination to 3rd party logistics for the stock transfer, pull-out items and delivery per nationwide.

AsianLife & Group Assurance Corporation

3/F, Morning Star Center, 347 Sen. Gil Puyat Avenue, Makati City

April 2008 – July 2009

Billing and Collection Clerk

Computes/prepares premium refund based on client policy.

Preparation of billing invoices extract from SAP system based on the computation, then send to all assigned group accounts.

Process billing adjustments.

Sends out billings/ official receipts and other written communications to clients.

Sending reminder and demand letters for all due accounts.

Providing customer service by assisting clients' concerns thru e-mails or telephone calls.

Monitor and follow-up collections to all due accounts

Zurcaled Enterprises

#4, 2nd Floor, BMP Commercial Complex

Brgy. Tubigan, National Hi-way, Biñan, Laguna, Philippines

September 2006 – February 2008

Sales Staff / Coordinator

Create and execute business plan for the assign region

Forecast sales and sales goal in collaborate with Sales and Marketing Manager.

Actively pursue new sales leads and business regularly and report results to Marketing Manager.

Track actual monthly business and improve sales result for assigned territory and report to Sales Manager.

Acquire knowledge of company’s product (Industrial parts and equipment such as; Hydraulic & Pneumatics/PCB) develop advance understanding of our application to troubleshoot and problems in the field.

Maintain strong relationship with potential and current accounts

Recommend product or service enhancement to improve customer satisfaction and sales increase

Other duties maybe add by Sales Manager as required

Generate and Compute Quotation for Sales

EDUCATION

UNIVERSITY OF PERPETUAL HELP SYSTEM LAGUNA

Sto. Niño, Biñan Laguna

Bachelor of Science in Computer Science

TRAINING(s) / SEMINAR(s)

PowerSpeak Inc.

CityLand Pasong Tamo Tower, Makati City

October 24, 2007

Topic: PowerSales

Facilitate by: Mr. Severino P. Reyes III

San Pedro Manpower Trainings Center

Adelina 1 San pedro, Laguna

October 2004 – December 2004

Course: Computer Hardware Services

PERSONAL INFORMATION

Nickname : Rina

Age : 36 yrs. Old

Status : Married

Birth Date : June 15, 1980

SSS No. : 04-1135876-5

PhilHealth No : 19-089743749-3

TIN No. : 228-483-824



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