Quinnon G. Garner
Atlanta, GA 30341
acxnk5@r.postjobfree.com
PERSONAL STATEMENT
Are you prepared to hire an effective leader with experience supervising over 50 employees? Demonstrated excellence at driving performance, reducing inefficiencies, and cutting costs. Extensive knowledge of business operational practices and passionate about supporting individuals and businesses to excel. Self-sufficient, resourceful, creative and innovative with a responsive, cooperative, and knowledgeable approach to work as well as a professional attitude when dealing with all operational issues that may arise. As a high achiever with a successful record of delivery, I can be relied upon to exceed expectations.
AREAS OF EXPERTISE
Managerial
Ability to identify, develop, and implement best practice in order to increase performance.
Capable of leading a team and prioritizing and managing resources in order to meet goals.
Knowledge and expertise in various levels of Human Resources including, but not limited to, compensation, benefits, and contract negotiations.
Experience managing and supervising a staff of more than 300 employees.
Excellent conflict resolution skills.
Solid understanding of OSHA regulations within a high risk environment.
Personal
Ability to prioritize and manage multiple tasks.
Awareness of and sensitivity to cultural diversity.
Ability to effectively communicate in a clear and concise manner.
Willingness to learn, improve, and adapt.
PROFESSIONAL EXPERIENCE
United Parcel Service – Operations Full Time Supervisor (2010 – Present) Atlanta, GA
Directly supervise 50+ employees including 5 Supervisors.
Primary steward of both service and production goals aimed at streamlining the operations experience
Active liaison between the operations and human resources department so as to maintain accurate payroll, prior week and vacation adjustments, vacation payouts, and other relevant documents
Spearheaded special forecasting and planning measures to achieve an appropriate volume to employee ratio for the operations unit
Manage employee shifts to ensure that work hours are justified according to the volume of work on hand
Provide leadership, motivation, training, and development of the workforce.
Facilitated workgroups in order to reinforce the company’s goals for safety, productivity and attendance.
Manager of more than $500,000 worth of merchandise on a daily basis.
Responsible for motivating and developing the staff potential in a manner that maximizes the effectiveness of the entire team and moral.
Q. Garner Resume
Page 2
United Parcel Service (2006 – 2010) Atlanta, GA
Cover Supervisor
Directly managed and supervised 60+ employees.
Take over the duties of the Manager in their absence.
Coordinated and supervised the daily and weekly activities that occur within assigned areas.
Planned, managed, and adjusted the daily workload and staffing.
Active liaison between the operations and human resources department so as to maintain accurate payroll, prior week and vacation adjustments, vacation payouts, and other relevant documents.
Manage employee shifts to ensure that work hours are justified according to the volume of work on hand.
Conduct operations, safety and message training for employees to maintain a suitable work environment.
Enforce disciplinary action that establishes an atmosphere of accountability.
Responsible for motivating and developing the staff potential in a manner that maximizes the effectiveness of the entire team.
United Parcel Service (2002 – 2005) Atlanta, GA
Frontline Supervisor
Directly managed supervised 10+ employees.
Trained new employees on company policies and procedures.
Managed and implemented security and loss prevention procedures.
Ensure that the entire work area meets all of the established corporate production goals.
Facilitated workgroups in order to reinforce the company’s goals for safety, productivity and attendance.
United Parcel Service (2000 – 2003) Atlanta, GA
Loader/Sorter
Responsible for loading and unloading packages in a safe and efficient manner.
Ensured packages were properly weighed and scanned.
Assisted Supervisor with the daily operations of the organization.
KEY SKILLS AND COMPETENCIES
Proficient in Microsoft Office (Word, Excel,PowerPoint), Outlook, and Internet
Skillful negotiating abilities
Excellent needs based analyzer
Spirited motivator
Experience in the development of marketing campaigns and proposals
CONTRIBUTIONS AND RECOGNITION
Successfully completed Hub Supervisors Training School
Certified Methods expert
Certified Trainer
Business Simulation Award winner
Achieved 50,000 safe working days
15 time supervisor of the month award
ACADEMIC QUALIFICATIONS
American Intercontinental University Atlanta, GA
B.B.A. Business Administration – June 2006
Focus in International Business Management/Marketing
Bauder College Atlanta, GA
A.S.Business Administration – June 2003
Focus in Sales/Marketing
Successfully completed UPS Hub Supervisor training school, methods expert
REFERENCES
Furnished upon request.