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Customer Service Manager

Location:
Parrish, FL, 34219
Posted:
November 25, 2016

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Resume:

Stephania Louis

**** **** ***** **** *** ***

Elleton Florida 34222

941-***-****

acxnb1@r.postjobfree.com

OBJECTIVE:

Seeking a Registration position that allows for growth and progression.

EDUCATION:

ITT Technical Institution, Dayton, Ohio December 2012- September 2014

Associates of Applied Science in Network Systems Administration

Sinclair Community College, Dayton, Ohio August 2009- June 2011

Indiana Wesleyan University, Cincinnati, Ohio December 2015- September 2017

Bachelor of Science Healthcare Administration

SKILLS:

Microsoft Word, Microsoft Excel, and intermediate PC experience

Customer Service Oriented

Linux Networking

Network Systems Administration- Capstone Project

Client-Server Networking

Physical Networking

Database Concepts

Email and Web Services

Information Security

Multilingual- French, Creole, and English

Ability to work independently and within a team environment.

Medical Transcription

Problem Solving

Alzheimer’s and Dementia care Certificate

CPR/First Aide

CNA/HHA

Med Tech Certificate

EXPERIENCE:

Fidelity Health Care/Premiere Health Partner July 2009- April 2014

Care Home Aide

I assist clients with everyday activities such as grooming and companionship to help them keep their independence. I prepare meals, assist with dressing, and I accompany them to the doctor’s office. I am well educated on how to treat clients with respect and dignity.

Sunrise Senior Living April 2009- March 2014

Care Manager

I assisted the residents in maintaining their independence. I aided with meal preparation, grooming, and daily life activities.

Spring Hills March 2009– January 2010

Receptionist

I answered phone calls, greeting visitors with positive attitude, schedule residents doctor’s appointment, and Solve problem. I use Microsoft word and Excel every day.

Caregiver January 2010- February 2014

I assisted residents with poor mental health, those who were physically disabled or whose health was impaired by sickness or old age to continue their self- reliance. I aided with meal preparations, grooming, and daily life activities.

Volunteer January 2009 – March 2009

Assisting residents with daily life and social activities such as play bingo, sing along, and baking.

Northmont High School October 2008 – November 2008

Worked in disability services. Provided services by helping physically challenged kids to get around the campus.

Dayton Metro Library July 2008 – August 2008

Volunteered to read books to middle – age children. Maintained friendly relationships with the group and guided them in their future interests through reading books.

The Vineyard Church, Dayton, OH May 2014- May 2014

Volunteer work

Install new operating system, Fedora, work as a group with classmates, and make RJ45 cable.

Assisting Hands February 2015- March 2016

Home Care Aide

I assist residents with daily life activities such as doctor’s appointments, grooming, and meal preparation.



Contact this candidate