Paris Henderson

*** ******** ****** *** *** Hammond IN, 46320

Phone: 773-***-**** EMail: acxmn7@r.postjobfree.com

Objective

My goal is to obtain a position where I can utilize my past work experience while learning new skills to further my career.

Experience

Box Office Manager Royal George Theatre Chicago, IL 06/2013Present

Customer service

n

Handle ticket sales through walk up and phone purchases

n

Explain in detail about the shows in venue

n

Completed opening and closing procedures

n

Build shows to sell Thru TicketMaster

n

Shoe Department Supervisor Burlington Coat Factory Chicago, IL 10/2001112/2012

Customer service

n

Involved in stock control and management

n

Updated promotional materials for sales

n

Responsible for processing cash, credit card payments and refunds

n

Supervised staff, completed procedures for opening and closing

n

Resolved any customer issues concerning shoes and accessories

n

Trained Sales Associates in company policies and procedures

n

Store Manager Chernins Shoezone,LLC Chicago, IL 3/20095/2011

Customer service

n

Supervision of staff and store along with scheduling and maintaining payroll.

n

Completed procedures for opening and closing.

n

Trained Assistant Managers and Sales Associates in company policies and procedures

n

Handled customer satisfaction and staff issues

n

Assistant Manager Chernins Shoe Outlet Chicago, IL 6/20063/2009

Customer Service and Assisted Store Manager with shipment placement

n

Completed opening and closing procedures

n

Trained Sales Associates in maintaining store order and merchandizing

n

n

Education

n

Kennedy King Chicago, IL 20042005

General Studies

Skills

Proficient in MS Office, Problemsolving, and Extensive Knowledge of Customer Service and Merchandising

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