EILEEN W. KELLNER

** ********* ***** § Winnipeg, MB § R3R 2E2 C: 204-***-**** § R: 204-***-**** § E: acxm6q@r.postjobfree.com

Profile

Versatile and well-organised. With expertise in performing diverse duties including administration, data entry, reception/multiline switchboard, customer service, writing, records management, research, sales, daily accounting/cash control, special event planning.

Certified Microsoft Office Professional: Word, Excel, PowerPoint, Outlook, Publisher, and Access. Working knowledge of QuickBooks, AS400, SAP, CINCOM. Proven ability to rapidly master new software. Typing speed: 50 WPM.

Team-oriented: Interacts with all team members, managers, and customers in a respectful manner. Follows through on inquiries and requests in a timely manner using tact, courtesy, and patience.

Superior verbal and written communication skills: Experience in proofreading, writing, editing, and designing technical documents (such as manuals, kit instructions, service bulletins, and drawings). Represented varied organizations by responding to client inquiries and directing callers using professional phone etiquette.

Training and knowledge. Completed coursework in Project Management, APICS Fundamentals (purchasing and inventory control), Transportation and Logistics. Skilled in troubleshooting computer and office equipment.

Employment Summary

Temporary Agencies - Talentcor, David Aplin Group and Staffmax (2015 - Present)

Various administrative placements, including Architecture 49, New Leaf Travel, Emergent Biosolutions, S.A.M. Management, St. Amant Centre, Bird Construction, and Northwest Company.

Provide reception, scan documents, manage document control/filing, mail processing/mass mail-outs, courier coordination, data entry, and preparing materials (e.g., agendas, correspondence, reports, and presentations).

Achievements:

Performed photography, wrote content, and performed graphic design to produce a marketing brochure.

Created temporary and permanent records management systems that significantly improved efficiency.

Custom Helicopters (2014 - 2015)

Aviation Technical Records Administrator

Updated aircraft logbooks, air service records, and other associated log books. Prepared maintenance forecasts in readiness for Custom Helicopters to convert all information to digital format, using WinAir software.

Achievements:

Achieved tight year-end deadlines and ensured readiness for a Transport Canada audit.

Technical Writer

Versatile Tractors (2011 - 2014)

Researched, wrote, and revised content for overhaul/repair manuals, kit instructions and technical bulletins for tractors, trailers and components. Tracked multiple concurrent projects to meet deadlines.

Created templates. Edited drawings to create illustrations. Photographed components for publications.

Consulted with engineers, technicians, and vendors to resolve project issues.

Achievements:

Commended by the service parts manager for exceptional effort to deliver a project on time despite obstacles.

Employment Summary – Continued

Temporary Agencies Highlights: Talentcor, David Aplin, Houston, Kelly, Office Team (2003 - 2011)

Administrative Assistant: Art Metz Interiors, King's Electric Motors, and Manitoba Hydro

Accurately administered order processing, tracking, expediting, and scheduling.

Managed claims. Conducted vendor research to source technical materials and shop tools.

Processed purchase and sales orders, customer and vendor records. Tracked time and materials for projects.

Scanned, printed, and created PDFs of technical drawings.

Printed, collated, and bound manuals. Prepared courier packages. Managed fleet vehicles.

Achievements:

Saved the Reproduction Department service costs by troubleshooting equipment issues.

Rectified a large backlog of unbilled invoices and introduced a claims documentation procedure.

Created and streamlined varied custom reports and forms in Excel and Word.

Inventoried and entered availability of parts in Excel spreadsheets and proprietary databases.

Created purchasing schedules. Monitored shipping and delivery. Prepared work in progress reports.

Supply Chain Analyst/Expediter, Boeing Canada Technologies and MacDon

Inventoried and entered the availability of parts in Excel spreadsheets and proprietary databases.

Created purchasing schedules. Monitored shipping and delivery. Prepared and revised work in progress reports.

Achievements:

Identified and rectified an inventory issue to ensure zero downtime for production.

Instrumental in achieving company deadlines by participating in a year-end inventory count.

Administrative Assistant/Library Technician, Department of National Defence

Ordered, received, recorded, verified and archived technical library holdings using knowledge and experience gained through training and experience as an Aero Engine/Non-destructive Testing Technician in the Royal Canadian Air Force (RCAF).

Achievements:

Commended by the Chief Warrant Officer for exemplary performance in coordinating conference events.

Education and Training

Operations Management Certificate Courses, Red River College (in progress)

Fundamentals of Manufacturing Control

Detailed Scheduling

Management Principles 1

Technical Communication

Fundamentals of Warehousing and Distribution

Fundamentals of Inventory Control

Distribution 1 - Transportation Systems

Information Communication Security

Fundamentals of Operations Management

Distribution 2 - Logistics Processes

Editing and Plain Language

Project Management Fundamentals

Microsoft Office Professional and ACCPAC Course Edutech

Contact this candidate