Karen C Martinez

Newport News, VA *****

757-***-****

acxlxj@r.postjobfree.com

www.linkedin.com/in/karen-martinez-3109a693

OBJECTIVE

Motivated, energetic, Army veteran with a Bachelor of Science Degree in Health Information Management and over twenty years of experience in the health care industry as a Medical Assistant, inclusive of military and civilian experience, looking to obtain a position that will offer the opportunity for continuing professional growth as well as advancing my knowledge and the healthcare field.

PROFESSIONAL EXPERIENCE

Langley Air Force Base; Hampton, VA 2010 – Sep 2016

Public Health Office, Post Deployment Health Technician, Medical Assistant

Deployment Related Health Assessments (DRMA): Served as proctor and point of contact for the post deployment resiliency health assessments (DRHA) according to AFI 48-122 for Langley Air Force Base. Monitors the DRHA program to ensure suspense is met and program stays in the top 10 percentile for the Air Force.

Data Management: Managed monitoring database systems to include Composite Health Care System (CHCS) / Armed Forces Health Longitudinal Technology Application (AHLTA) and Aeromedical Services Information Management Systems (ASIMS) by analyzing data applicable to the monitoring standards and advised the department head on program compliance; Created statistical analysis, graphs and reports utilizing various databases; Served as organizational focal point for database administration; Proficient in the use Health Artifact and Image Management Solution (HAIMS).

Answered phone calls, intercom and electronic messages and ensure that they are routed to appropriate provider(s); Relays urgent messages and test results from outside health organizations, laboratories, radiology and patients to the appropriate staff member for urgent response. Utilized CHCS/AHLTA to generate provider’s schedule template and scheduled/cancelled patient appointments; Audited patient’s medical records for compliance according to standard.

Provided report and spreadsheets to the program director and members of leadership for compliance and tracking reasons.

Proficient in the use multiple office automation software such as Microsoft Office to produce various reports in varying formats and documents to leadership

Fort Eustis United States Army, Newport News, VA 2005 - 2010

McDonald Army Health Center, Medical Assistant

Point of Contact (POC) for the medical section of the Soldier Readiness Program (SRP).

Responsible for the walk-thru of all Army Reserve (AR) and National Guard (NG) Soldiers who are mobilizing and refrading state side and overseas, through Fort Eustis, ensuring that all medical paperwork is completed and all required immunizations are given and recorded.

Screening of medical records and the update of Medical Protection System (MEDPROS).

Submit monthly and weekly reports to North Atlantic Regional Command (NARMC).

Schedule and coordinate immunizations and smallpox vaccinations for Soldiers and civilians, deploying or PCSing overseas to Korea, Kuwait or SW Asia.

Worked as a medical specialist in the Urgent Care Clinic (UCC), Pediatric Clinic, Physical Exams, and also in the Family Health Clinic.

Performed duties as timekeeper specialist – using Defense Medical Human Resource System internet (DmHRSi) verifying staff hours worked; provided training on databases used in the department.

Customer Service Representative: served as office customer service representative ensuring all customer needs were met; Briefed department head on ways to improve customer service in the department and conducted staff training; Managed front desk lunch coverage for all administrative staff members.

Obtain and record vital signs and patient information on CHCS and AHLTA.

Vilseck Elementary School, Bavaria, Germany 2001 - 2005

Teacher’s Aide, PTA Volunteer & Family Readiness Group Leader

United States Army, Various locations 1995 -2001

Combat Medic Active Duty Soldier

Coordinated laboratory operations, including media technology, hematology, and serology testing.

Venipuncture, Vital Signs, Urinalysis, Injections, Medical Terminology, Sterile Technique, Visual Acuity, Surgical set up, EKG, Capillary punctures, Staple and Suture Removal, HIPAA and OSHA, CPR/AED Certified.

Involved in the production and processing of blood components, labeling, release and transfusion. Recorded, analyzed and communicated results to physicians.

Broad-based knowledge of optician, dispensing eye glasses, frames sales, contact lens fitting, and stock control.

Expertise in coordinating discharge planning and home care with doctors, nutritionist, physical therapist, occupational therapist and social workers ;strong on documentation and follow-through.

Utilized appropriate resource personnel(s) in a collaborative effort to provide continuity of care for Soldiers and Family members.

CERTIFICATION

BLS / CPR: Expires July 2017

Registered Medical Assistant: Expires Dec 2017

EDUCATION

Western Governors University, Salt Lake City, UT

Bachelor’s Degree

Health Informatics / Health Information Management

AFFILIATIONS:

American Health Information Management Association (AHIMA) – Member

The American Registry Of Medical Assistants (ARMA) – Member

REFERENCES:

References available upon request.

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