RHONDA GREEN

**** *********** **

Florissant, MO 63034

314-***-****

E-mail: acxlkx@r.postjobfree.com

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SUMMARY

Reputation for quality performance with strong communication, problem solving, persuasive presentation,

team-building and leadership skills.

Well developed interpersonal and communication skills, with expertise in dealing with clients and staff from

diverse backgrounds.

Committed to high-quality customer service, effectively resolving issues and surpassing client expectations.

Decisive and direct, yet flexible in responding to constantly changing assignments.

EDUCATION

University of Phoenix 2015

BS Marketing

AREAS OF EXPERTISE

Account Development Problem Solving / Troubleshooting Consultative Sales

Sales Presentations New Product Introduction Conflict Resolution

Sales/Customer Service Team Motivation Cost Estimating

PROFESSIONAL EXPERIENCE

AT&T Advertising & Publishing 2010- 2014

Saint Louis, MO

Finance Analyst

Enters additions, deletions and other changes to mechanized database that may impact general ledger and

product tracking.

Performs difficult computations and integrates results to appropriate summaries and statements.

Performs complicated balancing operations.

Evaluates data entered to database for possible deviations.

Analyzes and handles rejects or out-of-balance conditions for corrections.

Processes work to meet daily, weekly and monthly deadlines.

Maintains and provides information to other internal departments.

Daily customer contact to resolve complex account inquiries.

AT&T Advertising & Publishing 2006- 2010

Saint Louis, MO

Marketing Consultant

Sales Promotion in Advertising

Highly effective communication skills; sales presentation

Record data, notations, and/or complete forms via on-line system while communicating with customers.

Compute and quote customers adjustments, balances and rates.

Record appropriate details of customer service order requests via on-line system and prepare forms to assure

all customer requests are handled to meet customer commitments.

Handle incoming daily paperwork such as notification of payments, referrals for delinquent accounts or

billing reasons, filing service orders, etc. Handle intra-company calls and requests from other departments.

References Available Upon Request

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