Mark Lindner

**** **** ** ** *

Oakdale MN *****

612-***-****

acxldf@r.postjobfree.com

Are you looking for an innovative communications specialist with a proven track record in print and electronic media as well as public speaking and training experience? Do you need someone who is not only going to contribute, but is also capable of leading through example?

With a background in the medical device industry, financial services and a state government agency, I bring a wide range of experience with me. My writing skills include complex letters to physicians, sales representatives and patients concerning the testing of medical devices, drafting intricate marketing literature to help sell financial products and providing information regarding pension plan coverage both electronically and in print. I have also developed extensive presentation/public speaking skills while developing and conducting training presentations about pension plan laws and guidelines.

Skills

-Marketing copy writing

-Informative communications

-Public Speaking

-Web site Design and Management

-Seminar Management

-Desktop Publishing

-Television Host

Experience

Compliance Development/Communications Specialist

Tech-Pro March 2016 – August 2016

-Contract employee at large financial services company

-Drafted copy for compliance manual

-Wrote text for online training tools

-Researched federal statutes

Employer Outreach Liaison

Teacher’s Retirement Association of Minnesota (TRA) March 2013 to October 2015

-Wrote and designed quarterly newsletter

-Organized and presented training programs for employer representatives regarding laws and procedures involved in pension plan coverage

-Handled majority of communications to the 580+ school districts in the State of Minnesota concerning eligibility in the pension plan

-Worked with software vendors to ensure computer programming of their systems interacted properly with the TRA database

Communications Specialist

Public Employee Retirement Association (PERA) June 2000 – March 2013

-Generated curriculum and presented over 200 training sessions since 2000 in various locations throughout Minnesota. Feedback from attendees was 98% positive.

-Developed brand style for association’s publications to create a uniform appearance.

-Redesigned and rewrote 100+ page Employer Manual.

-Wrote and edited quarterly newsletter. Material was used as a training tool and to inform readers of law and policy changes. Distribution was approximately 4,100 per issue. (Effective 2009, initiated conversion of the newsletter to a predominantly electronic distributions, saving the organization approximately $2,000 per year)

-Successfully completed two levels of Dreamweaver Web site software. Worked as part of two teams to redesign Web site. Managed two sections of the Web site (add and maintain content). Reorganization resulted in significant increase in Web site visitors.

Copywriter

Fortis Financial Group September 1998 – May 2000

-Copywriter for new variable universal life insurance product. Product was the number three priority for international company for the fiscal year in which it was released.

-Drafted copy for new variable annuity product. Project included 30-page sales manual and eight additional brochures. Job was completed ahead of schedule and sales exceeded plan.

-Copywriter for two concurrent monthly magazines

Event Analysis Associate

Guidant Corporation January 1994 – September 1998

-Drafted letters to physicians and sales representatives concerning returned medical devices. Correspondence based on reviewing, researching and interpreting test results from technicians and engineers.

-Created corporate policy related to warranty time frames for returned products.

-Created one-page warranty matrix for use by hospitals and sales representatives.

Customer Support Associate

Guidant Corporation May 1993 – January 1994

Medical Device Reporting Assistant

Guidant Corporation January 1990 – May 1993

Education

Master of Arts in Liberal Studies

Hamline University Completed in 1994

-emphasis on writing and literature

Bachelor of Arts Degree

Augsburg College Completed in 1988

-degree in English, with minors in History and Theology

Associate of Arts Degree

Lakewood Community College Completed in 1986

Volunteer Activities

International Association of Business Communicators (IABC)

-Served as co-chair for 2006 internal communication conference

-Judge for award submissions from other IABC chapters

Oakdale Athletic Association

-Girls In House Basketball Director (10/2009 – present). Duties include organizing teams, securing coaches and teaching rules and requirements to them, scheduling practice facilities, balancing budget, keeping inventory of equipment

-Coach for youth softball and basketball

City of Oakdale Environmental Management Commission

-Committee member helping to direct city environmental issues. Duties included attending a monthly meeting, wrote articles for local newspaper and newsletter, hosted quarterly cable television program and participated in committee to develop an “Adopt-A-Wetland” program.

Minnesota Historical Society St. Paul, MN

-Customer Relations (7/97 – 11/99). Responsibilities included monitoring exhibits, presentations to museum visitors, answering questions and responding to requests from visitors

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