MARISSA HELTON

acxlaz@r.postjobfree.com

Cell: 513-***-****

CAREER PROFILE

Seeking to apply broad-based Skills of 10+ years of global project experience to your organization.

Results-focused, quality-driven professional with experience in business and operational development positions, demonstrating consistent achievement of objectives, strong customer service skills, specialized service skills, and dedication to organizational goals. Advanced presentation and relationship development skills.

Core Knowledge & Skill Areas:

Customer Relations

Development Strategies

Customer Service Management

Fluent in English/Spanish

Senior Project Manager

Import/ Export Regulations & Compliance

CBTS Jan 2015-Present

Senior Project Manager for GE Global Operations

Lead multiple projects through all phases of networking design and implementation in support of the organizations IT direction.

Supported the multiple business units within GE

Lead the interaction between business and IT teams

Responsible for gathering, translating and documenting requirements

Scoped projects and build project schedules

Partnered with the infrastructure and development teams on resource allocation, identifying when each task will be performed and by which team member

Overseen project progress, ensuring that work is completed in allotted time

Tracked and reported on project milestones and provide status reports identifying project status, issues, and risks

Participated in the change control processes

Composed IT deliverables such as test scripts and data validation scripts

Organized and lead meetings with various project stakeholders

Contech Engineered Solutions, LLC Nov 2013-Jan 2015

Global Logistics Coordinator

Responsible for exports to South, Central and Latin America beginning at quote stage and thru delivery. Attend monthly seminars to stay abreast all export compliance regulations. Build and maintain a positive, productive working relationship with carriers, brokers and international facilities.

Identified new opportunities and threats within the supply chain and logistics

Ensured that the freight, logistics and duties are maximized to benefit the company

Monitored freight rates, keeping Director, VP Supply Chain informed and collaborated with Controller and Sales & Marketing Managers to develop plan to improve turns

Cross trained and guided sales engineers and supply chain on all new and existing export regulations

Berean Christian Stores, LLC March 2012-Nov 2012

Senior Buyer

Responsible for planning and implementing the start of the Spanish Department in the Arizona, California and Ohio Markets.

Negotiated New Vendor Contracts

Managed inventory within monthly Open to Buy limits

Met with all new potential vendors and attend Trade/Retail Shows

Provided support for all 18 stores chain wide

Crane Chem Pharma July 2008- March 2012

Project Manager

Held full responsibility for import and export of raw and finished products for operations in Japan, South America, Australia, Germany, Spain and Italy. Worked with a team to resolve problems, and deliver training on improving efficiencies and customer service. Maintained a close and positive relationship with both suppliers and customers. Duties and responsibilities.

Managed projects from quoting stage to delivery maintaining communication with internal departments: production, scheduling, planning, operations, customer service.

Managed all shipment of products following government regulations for import/ export.

Analyzed Cost vs. Profit Margins on customer contracts

Prepared Project Budgets/Forecasts

Overseen direct shipments from Manufacturer to Distributor

Safety Team Lead

Chase Industries, Inc., Cincinnati, OH March 2004-July 2008

International Sales Representative

Managed the New Business Development Team for all potential global new business. Established and maintained customer relationships in order to grow the business. Duties and Accomplishments:

Established contacts with U.S. and International distributors of plastics and specialty doors; involved in making decisions about potential domestic/global business prospects.

Developed working relationship with new customer in Mexico to import raw and finished goods; utilized fluent Spanish language skills.

Maintain Existing Accounts

Direct all International Shipments assuring compliancy with government regulations

Responsible for resolving customer complaints

United States Navy, Norfolk, VA March 1998-March 2002

Flight Deck Director

Aircraft Director-Directed Flight Deck Operations

Training Records Coordinator for 137 Navy Personnel

Supervised over 100 Navy Personnel

Heavy Machines Coordinator-Flight Deck Tractors, Mobile Electric Power Plants

Education / Professional Development

Indiana Wesleyan University

Master of Business Administration 2017-Expected

Bachelor of Science with major in Business Management 2010

Associate of Science in Business Administration 2008

United States Navy Norfolk, Virginia 1998-2002

Professional Development/Certificates:

Global Bribery and Corruption Awareness course certificate

Project Manager Certification

Lean Manufacturing

Export controls certificate with Commercial products/Military products

Ethics Awareness and Decision Making Course Certificate

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