JAMES K. WOOD

*** ********* ***** ******: 636-***-****

Troy, Missouri 63379 Email: acxkz9@r.postjobfree.com

SUMMARY

Senior business professional with a proven record of leading high-growth, transition

and start-up operations in domestic and international environments. Diverse

operations and management background with emphasis on execution, quality and teamwork.

Communicates effectively at all levels of the organization and instills confidence

with stakeholders in a constantly changing business environment.

FUNCTIONAL EXPERTISE

Strategic Sourcing Budget Development Lean Principles

Valuation Analysis Resource Planning Quality Systems

Vendor Contracting Business Case Development Root Cause Analysis

Operations Analysis Proposal Development Risk Analysis

Corporate Communications Negotiation Strategies Continuous Improvement

Regulatory Compliance Program Implementation Recovery Plans

PROFESSIONAL EXPERIENCE

MTM Inc., Lake Saint Louis, Missouri Jun 2013 ? Oct 2016

Business Overview: Broker of non-emergency medical transportation services to MCO

and Government entities.

Director ? Provider Network

Leads all aspects of non-emergency medical transportation network development.

Responsible for Provider recruiting, contracting, rate development, quality

compliance and operational performance. Ensures network adequacy, scalability and

sustainability through aggressive administration and vendor management protocols.

Achievements:

? Launched Preferred Provider Program yielding annualized savings of $800K.

? Introduced technology solutions reducing operating costs by 35%.

? Standardized contracting documents and procedures reducing administration by 50%.

? Leads customer service initiatives producing multi-year satisfaction survey results of 98%.

? Champion of cost offset initiatives realizing annual savings of $5M.

Contract Callers Inc., St. Louis Missouri Mar 2011- Dec 2012

Business Overview: General contractor providing technical services to Public Utility

industry (Electric/Gas/Water).

Director - Strategic Implementation

Provides leadership and coordination across the enterprise ensuring implementation of

corporate vision and key objectives. Develops strategic business models, leads merger

and acquisition opportunities, evaluates emerging technologies, champions process

improvement initiatives and facilitates "Best in Class" operational standards.

Achievements:

? Implemented company?s first Performance Management System (Balanced Scorecard/Metrics).

? Created financial Valuation Models qualifying businesses for acquisition consideration.

? Developed standardized framework and content of the corporate Strategic Operating Plan.

? Established guidelines governing development of operating procedures and work instructions.

Haas Group International Inc., St. Louis Missouri May 2008 - Nov 2010

Business Overview: Global distributor of chemicals to US Government, Aerospace and

Commercial Industry.

Senior Planning Manager

Accountable for capacity management associated with regional Distribution Centers.

Ensures integrity of operating procedures, facilitates recovery plans and pursues

technology solutions. Develops logistics strategies, defines capital budgets and

supporting business case rationale. Leads business initiatives, facility build-out,

consolidation and integrated support services. Champion of Lean and Change Management

initiatives.

Achievements:

? Increased annual revenue $1M through facility consolidation initiatives.

? Leveraged existing manpower driving 15% decrease in direct labor cost.

? Reduced inventory build-up of $1.5M through effective supplier management.

? 100% multi-year / multi-site ISO14001, AS9100 & OHSAS 18001 compliance.

Avchem Inc., St. Louis Missouri Aug 2001 - May 2008

Business Overview: National distributor of chemicals to US Government, Aerospace and

Commercial Industry.

General Manager - US Operations

Accountable for multi-region operations P&L. Contributor to business development team

supporting new and incremental business initiatives. Develops business case analysis

providing financial recommendations to the executive leadership team. Develops divisional

budget, capital forecast and strategic operating plan. Ensures compliant facilities

management, standards of performance and customer satisfaction.

Achievements:

? Instrumental in achieving 3 year annualized revenue growth of 38%.

? Maintain consistent customer service satisfaction ratings of 99%.

? Standardized DOT compliance & shipping programs for warehouse operations.

Boeing - Integrated Defense Systems, St. Louis Missouri Feb 1992 - Aug 2001

Business Overview ? US Defense Contractor specializing in the manufacture and assembly

of aerospace products.

Operations Manager ? Chemical Management Services

Team leader contributing to the implementation of a hazardous material tracking program

and point of use replenishment system. Manufacturing manager of aero structure adhesives

and sealants. Responsible for multi-site warehouse operations and transportation logistics.

Developer of corporate operating plans and facilitator of necessary systems ensuring

regulatory compliance for manufacturing operations.

Achievements:

? Launched Boeings first Point of Use chemical materials replenishment program.

? Recognition of Lean Award for chemical management initiatives yielding savings of $500K.

? Co-developer and operations leader of Avchem Inc. (Boeing sponsored business spinoff).

TECHNICAL SKILLS

Computer literate: Enterprise Resource Planning Systems, AS400, Salesforce, Microsoft

Office (Excel, Access, Outlook, PowerPoint, Microsoft Project, Visio, Word).

Financial analysis: Detailed comparative analysis skills supporting enterprise level data.

Communications: Strong public speaking, writing and presentation skills.

Mentor / Coaching: Proven capability developing and grooming key leadership candidates.

Technical aptitude: Robust knowledge of Medicaid and Medicare support principles.

Negotiation skills: Perceptive negotiator producing ?win-win? value solutions.

Issue management: Exceptional problem solving and issue resolution capabilities.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Master of Science (MS) ? Corporate Communications, September 2000

Lindenwood University, St. Charles, Missouri 4.0 GPA

Bachelor of Science (BS) - Business Administration, January 1992

Missouri Baptist College, St. Louis, Missouri

Voluntary Improvement Program (VIP) - The Boeing Company, St. Louis, Missouri 1992 ? 2001

90 hours accumulation of technical, leadership and finance training.

LinkedIn website: http://www.linkedin.com/pub/jim-wood/15/a4/906

Professional Biography

James K. Wood

Recognized as a results driven operations leader, James K. (Jim) Wood provides value

and vision to organizations seeking world-class perspective and operational excellence.

In 1996 Jim held a key role leading a technical services team focused on implementing

Change Management and Lean initiatives within the Boeing Integrated Defense Systems

operations in St. Louis, Missouri. The team established Boeing?s first Chemical Management

Service department; chartered to reduce cost and mitigate risk associated with the

storage, distribution and disposal of hazardous chemical materials utilized in

aerospace production operations. Jim lead the development and implementation of Boeing?s

first Just-in-Time / Point-of-Use integrated supply chain management model; an

enterprise resource planning and materials tracking system revolutionizing the manner

in which chemical material life-cycle is monitored and tracked in a large manufacturing

environment. The program was successful; earning corporate wide recognition through

presentation of the prestigious Boeing Achievement Award and continues to be the model

for chemical and non-metallic materials management at Boeing today.

In 2001 Jim left Boeing to support the realization of Avchem Inc., a Boeing sponsored

business spin-off focused on providing chemical management services and supply chain

optimization to the aerospace industry. Jim?s primary role was to structure and manage

the Operations division of the new start-up business, including but not limited to

commodity planning, quality control, process development, facilities management, inventory

control and logistics. His managerial oversight and operations leadership was instrumental

in Avchem obtaining ISO certification and maintaining a multi-year/multi-site 100%

compliance record. Jim also played a significant role in business development and

customer service support. He was directly responsible for providing business case

rationale and economic justification supporting the realization of several multimillion

dollar service agreements with aerospace and US government entities.

In 2008 Avchem merged with Haas Group International Inc. to form one of the largest

integrated supply chain and technical services business supporting the global aerospace

industry. Jim?s role transitioned from operations to corporate planning in support of

the multi-year merger plan. He led the integration of legacy operational standards and

procedures, developed capital valuation models and defined facility capacity requirements.

Jim successfully merged several major warehouse operations saving millions of dollars

in redundant operational expense.

In early 2011 Jim transitioned from the aerospace industry to the public utility services

market. He joined the management team of Contract Callers Inc., an industry leader

providing outside contractor support services to the public utility market. In conjunction

with leading merger and acquisition initiatives, Jim provided coordination across the

enterprise ensuring implementation of the corporate vision and strategic business objectives.

In June of 2013 Jim joined the corporate leadership team of MTM, Inc., a nationally recognized

broker of non-emergency medical transportation services supporting Medicare and Medicaid

beneficiary programs. His primary role is leading the organizational development and operational

expansion of the transportation provider network, developing cohesive partnerships,

increasing revenue, quality and service sustainability.

Jim holds a Master of Science degree in Corporate Communications from Lindenwood University

and a Bachelor of Science degree in Business Administration from Missouri Baptist College.

He resides in the mid-west region of the United States (St. Louis, Missouri) and is open

to exploring new challenges and professional growth opportunities.

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