Linda Byas, **** South Karlov Avenue, Oak Lawn, IL 60453, 708-***-**** (HM), 773-***-**** (Cell)

acxkr2@r.postjobfree.com

CAREER SUMMARY

I am enthusiastic, hard-working, energetic, career oriented sales professional. I am skilled in identifying prospects, developing sales strategies and sales presentations, and building new revenue inside new and current business accounts. I possess excellent interpersonal, organizational and communication skills. I am a highly motivated performer. I am fluent at building good vendor-client relationships, adept at good time-management, and managing a sales territory.

PROFESSIONAL EXPERIENCE

COSTCO WHOLESALE, BEDFORD PARK, IL

Marketing Representative, September 2003 – December 2013

I was responsible for selling Costco memberships to businesses within an assigned geographic territory. I perform cold calling, telemarketing in the territory to solicit new sales, and solicit additional membership offerings to existing Costco members. I perform on-site presentations to businesses and their employees to sell and present the benefits of becoming a Costco member. I am responsible for inputting each sale into the data base at the end of each business day.

XEROX CORPORATION, CHICAGO, IL

Senior Client Account Manager, 1999 – 2002

I served as the primary customer contact for nine (9) Xerox accounts in the Chicago Loop area. I was very effective communicating with upper management and top level executives of these accounts to deliver and present monthly status reports. Used knowledge of product offering to further develop and grow each account. Developed, implemented and delivered contracted facilities management offerings at customer site where services were performed. I managed thirty-one (31) Account Associates at these accounts to perform full operational responsibilities to include labor utilization, materials management, equipment, assets and inventories, and equipment service to achieve gross margin targets. Coach and counsel Account Associates on all operational processes.

Sales Support Analyst, 1997 - 1999

I was responsible for researching and putting together analytical reports and presentations. Managed calendars and travel arrangements. I attended monthly meetings along with sales representatives to further understand the needs and requirements of the client.

Senior Customer Support Representative, 1991 – 1997

I was responsible for in-house sales calls. Make cold calls to prospective clients for the purpose of generating new business as well as service walk-in clients. Perform outgoing calls to determine client satisfaction on recently completed copy jobs. Developed a “client complaint” log, initiated and headed bi-weekly meetings with sales and sales managers to resolve client complaints.

Sales Representative, 1984 – 1991

Sales of all Xerox copy services within an assigned geographic territory. Copy and duplications services, Short-term Copier Rental program, Facilities Management, and Color Copier services and copier products.

EDUCATION

1983 – 2002 Xerox University, Leesburg, VA (Certificate of Achievement)

Basic Sales

Customer Education Course for the Xerox 860 IPS (Xerox Trained Operator)

Advanced Sales

Operational Excellence Leader Learning Experience

Facilities Management Sales School

Center Manager Special Recognition Award

Xerox on the Job Training Courses (1983-2002):

New Manager Studies Program

Managing Tasks Through People

Problem Solving

Quality Improvement Program

Profit & Loss

HR Workshop

1998 – 1999 St. Xavier University, Chicago, IL

1979 – 1981 Chicago State University, Chicago, IL

COMPUTER SKILLS: MS Office Applications, Excel Spreadsheet, Internet (researching information), Sending & Receiving e-mail, Data Entry

Special Interest: Music

Member of Trinity United Church of Christ, Women’s Chorus

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