TERESA V CARROLL P.O.Box *** Sumner, WA *****

**** ***** ***. *. *****: 253-***-****

Puyallup, WA 98372 acxkju@r.postjobfree.com

SKILLS

Proficiency in Microsoft Word, QuickBooks

Boston Post, Esite, Yardi, Outlook, also some use of Excel and Powerpoint

Interviewing and assisting in Hiring

Trustworthy & Honest, while maintaining confidentiality at all times

Coordinating Events

Detail oriented and focused

Speaking in large Groups

Quick Problem solving

Strong written and verbal skills

Shipping & Receiving

Outstanding ability to coordinate daily tasks according to priority

Box Truck Driver - 25’

Forklift operator

Ability to supervise and support employees

Able to enforce rules and regulations with confidence and compassion

Adapts well with change and learns quickly

PROFESSIONAL EXPERIENCE

Locke Precision, Puyallup, WA

May 2014 – September 2016

Office Assistant/Shipping & Receiving/ Box Truck Driver/Custodial

Office: File Customer/Venders Accounts Payable/Receivable by keeping organized alphabetically; also create hard files which include Parts Sheets for identifying Part number & Customer by keeping organized and filed in numerical (Parts Numbers) order. File Invoices/Packing Slips according to Customers; waiting for payable/receivable. Mail Invoices out while keeping Office continuously organized in all aspects.

Shipping & Receiving: measure and log-in Parts manually, then ‘Add jobs’ to QuickBooks and making ‘Estimates’; daily use of 10 key-by-touch. When Parts are ready for Shipping; create in QB Invoices/Packing Slips from the Estimates, count, identify, and wrap and ready to be shipped.

Parts Driver: Use Forklift to load and unload Parts from and to truck, also pick up and deliver Job Parts using Company Truck or own car. Always keeping great communication with all Customer employees for Receiving/Shipping when delivering Parts by incorporating outstanding customer service.

Custodial: Clean two bathrooms, vacuum office and entrance areas, sweep, and mop once a week, while empty garbage cans daily.

Dinosaur Tire and Auto, Graham, WA

November 2013 – April 2014

Administrative Assistant

Organize entire Office by creating Files; Purging & archiving all paperwork for last 4 years. Enter data into QuickBooks for past 2 years while maintaining current data, use of 10 key-by-touch. Answer phones; greet customers, getting information on Tire sizes and other car needs from customers. Keeping current customers satisfied while establishing a great relationship.

Shag Independent Living, Puyallup, WA

March 2011 – September 2013

On-site Campus Community Manager

Managed and coordinated three Buildings at same time, 243 Units, Tax Credit & HUD. Supervised three Assistant Managers, one Office Assistant, three Housekeepers, one Maintenance Man and other Maintenance Staff. Office procedures included: Outlook, entered deposits of Rents through Esite Website, daily use of 10 key-by-touch, Weekly & Monthly Reports, Payroll, Scanned, Copied, Faxed Documents, Daily Outreach, served 10-Day & 3-Day Notices also Evictions through Corporate Office, followed up on delinquent rents and coordinated collections, kept inventory for all three Offices and Maintenance rooms. Outstanding Customer Service in every aspect of daily routine, monitoring all Maintenance issues, and handled all Resident issues in a timely manner. Ability to work calmly and logically with periodic client situations that may be emotionally charged. Kept all Offices organized exactly the same.

Coast Real Estate Services, Everett, WA

May 2006 – March 2011

On-site Community Manager

Managed and coordinated separate Buildings at different times: Multi-Family Property with 40 Units/ RA & Tax Credit Senior Citizen Property with 109 Units/ Tax Credit & HUD - Senior Citizen Property 40 Units/ Tax Credit & HUD. Office procedures included: Outlook, Yardi, Boston Post, Filling out and completed HUD, Tax Credit, RA Housing Documents for Multi-Family & Senior Citizen/Handicap/Disabled Properties, Supervised & Trained Employees, entered Payroll, entered deposits of Rents through Esite Website, daily use of 10 key-by-touch, Scanned, Copied, Faxed, Advertised, Weekly Reports, Daily Outreach, served 10-Day & 3-Day Notices, also Evictions through keeping close contact with Attorneys, followed up on delinquent rents and coordinated collection procedures, kept inventory for Office & Maintenance room, managed two separate Complexes at same time for 1 year. Enforced all Polices & Rules and maintained close contact with Portfolio Manager.

Bank of America, Enumclaw, WA

December 2004 – May 2006

Professional Teller

Drive-up Teller, Merchant, Top Referral Teller by keeping all customers informed of their needs according to their accounts while referring them to the correct Associate. Maintaining outstanding Customer Service at all times. Daily use of 10 key-by-touch.

Home Depot, Bonney Lake WA

May 2003 – December 2004

Cashier & Floor Closer

Calculated measurements to build quotes and entering quotes (into) using DOS computer, then called Customer to discuss quote. Scanned items while cashiering. Keeping excellent Customer Service at all times.

Cambridge Industries, Auburn, WA

January 2001 – February 2003

Administrative Assistant

Multi-tasks performed; Data Entry, provided quality Customer Service at Front desk/ Receptionist with 9 line phone system, ordered and picked up food for all Associates. Assisted all Employees as needed.

Burlington Coat Factory Outlet, Auburn, WA

October 1996 - December 1999

Lead Person

Multi-tasks performed; Supervising and Assigning work duties for five Employees. Tracked Product Inventory and Department Profits, Scanned Merchandise Tickets and entered Data into Computer. Store to Store inquires for Customer’s needs while continuously providing outstanding Customer Service.

Lorenzo’s Italian Restaurant, Buckley, WA

January 1995 – October 1996

Bartender/Waitress

Multi-task; Bartender and Waitress; cashiered and verified cash drawer against receipts, worked in fast paced team-oriented environment while keeping quality customer service, and promoted specials.

Safeway, Rockford, IL

February 1994 – September 1994

Deli

Food handled; sliced meats and cheeses, took food orders for catered events, served food, kept area clean and organized while maintaining excellent customer service.

Albertsons, Rockford, IL

March 1993 – January 1994

Deli

Food handled; sliced meats and cheeses, deep fried foods, served food, kept all areas clean and organized while maintaining excellent customer service

Olive Garden, Rockford, IL

June 1992 – March 1993

Waitress/Cocktail

Fast paced; took food and drink orders, served, cleared and set up tables, cashiered and verified bank while maintaining quality customer service

Bakers Square Restaurant, Rockford, IL

November 1990 – March 1992

Waitress

Fast paced; took food and drink orders, served, prep foods, sliced pies, cleared and set up tables, promoted specials, cashiered while maintaining outstanding customer service

Lone Star Steak House, Rockford, IL

February 1989 – October 1990

Waitress/Cocktail

Fast paced; took food and drink orders, served, cleared and set up tables, promoted specials, cashiered and verified bank while keeping excellent customer service.

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