Customer Service Manager
Resume:
Amy Johnson
Idaho Falls, Idaho
83401
Cell Phone 970-***-****
acxk9l@r.postjobfree.com
Personal Profile:
I am a high energy self- motivated team player who demonstrates good work ethics along with my quick learning abilities to pursue a new challenging position with my fellow team members and the community.
American Income Life Insurance:
August 2016 November 2016
Obtained Insurance License
Customer Service skills
Computer skills, excellent phone skills
Employment History:
Hawk
June 2015 to July 2016
Warehouse Associate:
Manufacturing/Production/Soldering/Machine Operator
Circle Graphics:
October 2013 to May 2015
Manufacturing/Production
Machine Operator
Palletizing
Preparing orders for shipment
Moving pallets when full/or order is complete
Shipping finished products
Moving pallets of materials to production floor
Order pulling
Claremont Foods:
July 2013 to October 2013
Package and process foods
Standing for entire shift
Sterilizing equipment
Scrubbing/washing dehydration trays
Measuring quantity in each package
Work in a clean room environment
Apple:
May 2013 to July 2013
Computer skills, Customer service experience
Assist customers in troubleshooting iphones
Nite Ize:
July 2012 to May 2013
Production/assembly
Assemble and package products accurately with care and precision
Order pulling
Assemble LED lights
World Image printing:
November 1998 to June 2000
Front desk customer service
Greeting customer taking orders for printing/copying orders
Processed and followed through with customers for their printing/copying needs
Worked in mail room, packaging and processing mail orders used postage meter and other shipping mahines
Filing printing jobs ensuring orders were processed with accuracy and on time
Hildale Health Service Center:
June 2000 to July 2012
Purchasing Supervisor:
Order and track medical supplies
Stock medical supplies in exam rooms
Used computer skills to log and track of needed/used medications and medical supplies
Organize and log medical supplies in supply room
Logged and put away supplies/orders as they arrived
Labor and Delivery assistant in Obstetrics:
Chart patient information during labor of childbirth
Take Patients’ vitals
Assist midwife in caring for patient during and after labor
Ensure delivery room and adjoining area is clean and germ free between patients
Sterilize surgical instruments using medical grade sterilizing solution and autoclave
Secretary:
Customer Service
File patient charts
Make/assemble patient charts
Answer phone, schedule appointment, confirm appointments by phone
Quick books bank reconciliation, financial reports
Billing office manager assistant
File insurance claims
Code and accurately bill medical procedures on patients billing statements
Nutrition and meals assistant for Hildale Health Birth Center
Meal preparation and ensuring “new mothers” (patients) get needed and proper nutrition
General housekeeping such as, dishwashing laundry for the Birth Center, deep-clean and sterilization of patients’ rooms
Education:
College: Mohave Community College, 2 years
Customer service certificate: (from Apple)
High school diploma, (March 2009)
CPR certified
First Aid certificate
References:
Ezra Nielsen
Hildale Health Service Center Business Manager
Susan Jessop
Hildale Health Service Center Business Office Manager
Terrill Johnson
Francine Santos
Nite Ize production Manager
Terri Bogdan
Apple Supervisor
Harold Sigg
Qualifications:
I am in good health, no smoking or drinking. Dedicated and highly dependable, with very good work ethics and a fast learner.
Contact this candidate