Deb Klapperich

New Richmond, WI *****

Email: acxjlg@r.postjobfree.com

Phone: 651-***-****

SUMMARY

An accomplished results-driven Human Resources with 15+ years of experience, with expertise in creating and implementing programs to improve business operations. HR with practical understanding of business needs. Strong relationship-building and effective collaboration with management, coworkers, vendors and clients. Ability to create and execute training, coaching, and counseling programs for executives, managers and supervisors.

CORE STRENGTHS

Affirmative Action (AA) * Benefit Administration

Equal Employment Opportunities (EEO) * Policies & Procedures Development

Corporate Culture Administration * Career Development Plans

Wage and Benefit Administration * Management Training (Harassment, EEO,AA, Leadership)

Employment Coordination * Contract Agency Liaison

Regulatory Documentation Compliance * Employee Relations

Unemployment Coordinator * Payroll Reconciliation

Department Support * Strategic Plan Implementation

Leadership Coaching and Counseling * Employee Conflict Proceedings

Full Recruiting Cycle * Lean Manufacturing/ISO

Onboarding * Workers Compensation/Injury and Safety Management

PROFESSIONAL EXPERIENCE

APG Cash Drawer, LLC 10/2006 – 10/2016

HR Manager

Manufacturer of wide range of cash drawers.

Duties included all aspects of HR from full cycle recruiting, leadership development, In-house training (numerous subjects such as harassment, team building, ADA, affirmative action, 5S), developing and creating and maintaining job descriptions, employee handbook, developing career development plans, new hire orientations, and wage pay ladders for each position. Employee relations. Worked with contract agencies for production staffing. Conducted wage surveys and created pay ladder system for each job. Conducted unemployment claims successfully. Injury and safety management. Supervised a staff of two.

KEY ACCOMPLISHMENTS:

Developed in house training for all employees (harassment, EEO etc.) and for leadership development using Biz Library Streaming Videos.

Created a mentoring program. Coached management to obtain success in their roles.

Created an annual pay ladder for each job using current market wage survey.

Developed a full cycle recruiting cycle. Partnered with MN Workforce for staffing needs.

Performance Management: developed a career development plan, revised performance review, and created a performance improvement plan structure.

Created culture administration: thoroughly investigating possible company violations, resolution of conflicts, and creating and organizing company functions.

Strategic Planning for the HR department.

Communicates and demonstrates the company culture and values and fosters positive employee relations.

Maintained floor presence and direct contact with employees and supervisors to identify employee relations concerns and monitor the employee environment.

Responsible for leading the HR Team to include training, developing, guiding, monitoring, coaching and counseling. Develops teamwork and cross-functionality. Promoted a spirit of customer service to the entire plant.

Strong communication, presentation, problem solving, organization, time management, and leadership skills. The ability to remain objective, fair and consistent when making human resource decisions.

Created intranet for employees and “Working at APG/Culture” section on the website. Working towards becoming “Employer of Choice”.

Develop company survey to enhance employee commitment.

Ceridian (Contract position) 2005 – 2006

Corporate Recruiter

Worked at a division called Life Works – an Employee Assistance Program Call Center. Duties included full cycle recruiting for three states for the call center which included job fairs. Employee relations career development, new hire orientation.

The Bergquist Company 2000-2005

HR Generalist

Privately held manufacturing of thermal products. Consisted of five locations.

Duties included developing a performance management review process, conducted internal training for employees, conducted wage surveys within the labor market, full cycle recruiting cycle, maintained HRIS system, training, unemployment hearings, employee relations, and regulatory documentation compliance. Supervised a staff of two.

KEY ACCOMPLISHMENTS:

Created an annual pay ladder for each job using current market wage survey.

Developed a full cycle recruiting cycle.

Performance Management: developed a career development plan, revised performance review, and created a performance improvement plan structure

Road Rescue 1995-2000

HR Manager

Manufacturer of high quality emergency vehicles (ambulances and fire trucks) Duties included creating a HR department.

Created and developed employee handbook, job descriptions, leadership development, payroll and HRIS system. Employee relations, in-house training, career development plans, benefit administration, full cycle recruiting cycle. Unemployment claims. Created company culture functions. Supervised a staff of three.

KEY ACCOMPLISHMENTS:

Created an HR department. Consisting of developing and implementing the following programs:

Training for all employees and for leadership development

Created an annual pay ladder for each job using current market wage survey

Developed a full cycle recruiting cycle. Partnered with colleges, technical institutes, and attended job fairs.

Performance Management: developed a career development plan, revised performance review, and created a performance improvement plan structure

Employment Coordinator

Injury and safety management

Regulatory resource

Wage and benefit analysis

Strategic plan implantation

Benefit and payroll administration

Employee relations

EDUCATION

EDUCATION

Bachelor in Business Management/Emphasis in Human Resources

South Dakota State University

Brookings, South Dakota

MRA/SHRM: numerous classes and annual conferences on HR

Member of SHRM, MRA, TCHR, and MN Executive Group

Pursing Senior Professional Human Resources (SPHR) Certification

Computers: Word, Excel, Report Smith, ADP Payroll, PowerPoint, Job Description Software, HRIS-HR Vantage, Virtual Edge Staffing Software, Outlook, and Visual Manufacturing.

Contact this candidate