Mario Ciliotta 917-***-****

***-** ***** ****** acxjja@r.postjobfree.com

Howard Beach, New York 11414 www.linkedin.com/in/mariociliotta

CAREER SUMMARY

Innovative, results driven IT professional with extensive experience and excellent communication skills who will deliver best-in-class solutions, ensuring clients’ needs are not only met, but are exceeded. Exercises outstanding strategic thinking to produce a solid vision for the organization as a whole, as well as for each major project. Generates powerful business results with simultaneous high dollar projects by maximizing efficiency in a tough economic climate to ensure budgets are not exceeded.

PROFESSIONAL EXPERIENCE

VERISK (via Design Strategy) January 2016 – July 2016

Scrum Master (Contract)

Spearheaded adoption of emergent Agile techniques (mobbing, BDD) that elevated teams to high performing status.

Oversaw the day-to-day Agile development process with regard to time, budget, scope and quality.

Coordinated all rituals (daily stand-ups, sprint planning, backlog grooming, sprint reviews and retrospectives).

Facilitated communications within the team, key stakeholders and senior management.

Identified and removed impediments that blocked the team and their ability to deliver product.

Worked with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development of platform and project specific technical topics.

Partnered with the development and quality assurance managers to provide leadership and mentorship to the team.

Assisted management with tracking and using velocity, burndown and burnup charts.

Trained and mentored development teams in all aspects of Agile/Scrum processes.

CREDIT SUISSE January 2000 – September 2015

Vice President – Scrum Master (2009 – 2015)

Managed the development team responsible for providing key applications and reporting to the Corporate Real Estate and Service Department.

Directed the recruitment process of key employees and the selection of consultants and vendors.

Coached and managed a development team that had no turnover in staff for ten years.

Ensured teams kept to schedules and budgets and adapted to keep projects in line with expectations.

Coached team members, provided guidance and ensured teams practiced Agile principles.

Organized and facilitated project planning and all Scrum rituals.

Tracked and communicated team velocity and sprint/release progress to all involved teams and senior management.

Facilitated discussion and conflict resolution in order to improve team productivity while promoting continuous improvement.

Updated project management systems to provide transparency on product and sprint backlogs.

Assisted team in making appropriate commitments through story selection and task definition.

Worked closely with assigned product owners to tailor product backlog and ensured that the team was on the right track.

Provided direction on emerging technology to replace older technology stack.

Acted as gatekeeper by protecting the team from distractions and by removing impediments.

Assistant Vice President (2002 – 2008)

Collaborated with senior business partners to understand business goals and develop programs to meet those goals.

Acted as liaison between development team and project management office.

Delivered “ad-hoc” reporting capabilities to provide quick information as well as self service capabilities.

Ensured the proper technology stack was utilized for each project including deploying new technologies or tools as needed.

Worked with IT Risk to make sure applications fulfilled IT Risk and SOX requirements.

Developer (2000 – 2002)

Acted as Lead Developer for team.

Developed multiple web-based applications.

Mentored entry-level developers.

FEDERAL RESERVE BANK OF NEW YORK May 1993 – January 2000

Systems Analyst – Treasury and Savings Bonds

Interacted directly with business and technology partners to gather, interpret and document requirements.

Held weekly status meetings, brainstormed technical ideas and ensured development remained on schedule.

Worked directly with other Federal Reserve Banks to ensure development and tools were usable by all Banks in the system.

Mentored junior team members and trained other development teams in ColdFusion.

Analyzed and developed multiple key technology projects across several distinct disciplines.

Assisted in the architecture and development of all application platforms to make sure leading edge technology was delivered that met our internal clients’ needs.

Converted Savings Bonds System (SBS) from Motorola 4 Phase to client server application utilizing PowerBuilder and SQL Server that was used by all Banks processing savings bonds.

Designed and developed applications in ColdFusion to assist the Bank in moving off older IBM mainframe systems and into web-based delivery of applications and data.

Developed tool to send Treasury and Bond rate updates via email to key Bank officers.

Developed externally facing web-based tool that allowed schools to order teaching material about Federal Reserve System and monetary policy.

CERTIFICATIONS

Certified Scrum Master, CSM®

Scrum Alliance May 2015

Certified Scrum Product Owner, CSPO®

Scrum Alliance October 2016

Certificate in Project Management

New York University March 2009

EDUCATION & TRAINING

Vice President Development Program

Credit Suisse June 2008

Bachelor of Science in Computer Science New York Institute of Technology May 1988

TECHNICAL SKILLS

Agile: Jira, Confluence, Balsamiq

Database: Oracle, SQL Server, My SQL, Access

Development: .Net, ColdFusion, ASP, Web Services, AJAX, PHP, JavaScript, jQuery, UNIX

Reporting/Analytics: Business Objects, SQL Reporting Services, Crystal Reports, Qlikview, Tableau

Project Management: Project, Visio, SharePoint, PowerPoint, Excel, Photoshop, OnePPM, ServiceNow

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