EXPERIENCE SUMMARY: Self-motivated, dedicated, goal-orientated professional with a passion and drive to succeed in the professional world.

Mortgage Loan Originator- Purchase Banker

Quicken Loans March 2016- Present

Responsibilities

Consult with clients about current and future needs to help them achieve their financial goals

Give every client the best client service in the industry

Advise and educate clients on the home-buying or refinance process and how to better manage their mortgages

Assist clients through the loan process from application to closing

Skills Used:

Sales-oriented client services

Ability to thrive in an independent work environment

Forward thinking

Competitive

Empathetic

Adaptability

Coachable

Self-starter and self-motivated

Multiple software programs including but not limited to DOS and Digital Underwriting systems

Accomplishments

As an associate banker I was a team captain who supports and nurtures incoming new bankers. Always a leader in production, I have been awarded the highest in conversions accolades. I helped run holiday events and volunteered within the community on behalf of the company.

Program Director/ Instructor of Comprehensive Medical Assisting/ Intern Coordinator

Computer Assisted Resources-Utica Community Schools Adult Education 2012 to 2016

Responsibilities

Developed and implemented the current medical assisting program at Utica Community Schools. Lecture 3-4 hour lessons using visual aids

Instruct students in all areas of the medical practice, health care law/ethics, OSHA, CLIA, & HIPAA

Organize health fairs and vital sign clinics for my students to participate in.

Place students on internships and manage these students accordingly

Recruit new students by building strong relationships and retaining them throughout the entire program

Procure new offices and retain new placement opportunities

Skills Used:

Patience, empathy and persuasive and supportive skills

Management of a large group of people.

Excellent interpersonal skills, I can command a rooms attention and speak very well publicly.

Proven track record of organizing and managing small to large groups of people.

Proficient in Microsoft Office, Excel, PowerPoint, Medisoft, Practice Fusion.

Accomplishments:

When I was hired, the existing program was severely lacking the components needed for students to be successful at finding jobs upon completion. I changed the program and completely revamped it; adding administrative and computer classes as well as expose the students to electronic medical recording systems used in offices today. I added social media to the class and currently update said media with job postings and opportunities for my students on a weekly basis. I have also impacted the program greatly because of my magnetic personality that keeps the students engaged and coming back for more classes.

Medical Assistant/Physical Therapy Technician

Clegg, Guest & Brabant Physical Therapy 2000 to 2010

Responsibilities:

Clean and prepare patient rooms

Obtain vitals

Chart in patients record

Patient education and instruction of physical exercise

Filing, answer phones, schedule patients

Maintained inventory

Teaching in service CEU's

Skills Used:

Interpersonal communication skills

Clerical skills

Modality training

Customer Service

Accomplishments

My outgoing, magnetic personality made the patients very happy to come and "work out" to help recover after surgery. Patient retention is hard with physical therapy since many patients do not put their whole effort into exercising. I was able to make physical therapy fun, keep them engaged and keep them coming back for more treatment.

EDUCATION

Associate Applied Science Baker College of Auburn Hills

Bachelor's Health Service Administration, Minor Psychology Baker College of Auburn Hills

Certificate in Phlebotomy Baker College of Auburn Hills - Auburn Hills, MI

Registered with the National Mortgage Licensing System (NMLS)

Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) SCORE 92%

Mortgage Loan Origination Licenses: Federal and 15 states.

REFERENCES Available upon request

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