PERSONAL:

Aneela Shafi

***-**** ******* ******, ******, ON., K1G3R4

E-MAIL: acxj4t@r.postjobfree.com

TEL: 613-***-****

M: 613-***-****

EDUCATION:

**** - ****: Bahria University, Karachi, Pakistan

MBA (Marketing)

2005 - 2009: Bahria University, Karachi, Pakistan

BBA (Bachelor of Business Administration)

2003 - 2005: Bahria College, Karachi

Higher Secondary School Certificate - II (General Science)

WORK EXPERIENCE:

Apr. 2016– July 2016:J.P Morgan Chase

Data Entry Clerk

Handle confidential information.

Sorting and segregating documentations.

Entering data into Microsoft Excel.

Apr. 2016– Apr.2016: Teamsters Canada

Teller

Sort ballots and tally votes

Finalize candidates voted to run international campaign.

Work in a strictly confidential environment.

April 2015- Sept 2015: Warid Telecommunications (Karachi, Pk.)

Customer Service Officer

Taking outbound calls

Solving customer inquiries related to products and services

Identifying sales leads and selling services

Call center environment

Sept. 2012 – Apr. 2014: Axact (Karachi, Pk.)

Executive Content Developer

Academic research for educational institutions, researchers and journals.

Content writing/ developing research papers, conducting studies on behalf of organizations.

Proof reading journal articles for clients

Awarded as Gold Performer for Surpassing Performance Targets and Benchmarks

Employee of the month on 7 different occasions for meeting monthly goals.

Awarded Individual Silver Performer for 2013-2014 Fiscal Year

July 2010 – July 2011: Timesvr Pte. Ltd. (Karachi, Pk.)

Senior Associate HR

Recruit and Interview new potential employees

Train all new employees, i.e. Organize Orientation sessions, On-Boarding and transition to be effective on the job.

Conflict resolution

Sales & Customer support

Outbound calls & Client correspondence for the Portfolio of Clients I managed.

Awarded as Most Dedicated Employee at Timesvr Pte. Ltd for the fiscal year 2010

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