DEBRA L. SANDERS

*** **** ***** ***

Knoxville, TN 37912

Cell 865-***-****

Career Overview

Objective: A position that is both challenging and rewarding in Knoxville, TN

Skill Highlights

Highly organized with superior attention to detail

20 years of experience providing administrative support

Energetic and organized

Self-starter with professional manner

Type 85 WPM

Microsoft Office: Word, Excel

Excellent communication skills

Business correspondence

Employee training and development

Workers Compensation

Employee motivation

Team building

Skilled in QuickBooks accounting software

Report transcription and proofreading

Administrative operations

Core Accomplishments

Training

Responsible for training all new employees to ensure continued quality of customer service.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment

Document Organization

Developed and created effective filing system to accelerate paperwork processing

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Data Entry

Updated employee HR files and security database.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll documents.

Human Resources

Recorded and filed employee benefits, salary and annual evaluation information.

Professional Experience

Collections Clerk

October 2013 to Present

GCServices, Knoxville, TN

Make customer service collection calls for Hyundai/Kia Motor Finance

Billing Clerk

November 2011 to November 2012

Functional Pathways, Knoxville, TN

Entered therapy charges daily in GiftRap software; monthly billing; and management reports using Excel

Processor

March 2010 to August 2011

DHL – Moline, IL

Type Invoices for importing John Deere merchandise and parts into the US for customs clearance. High volume demands that my typing skills be accurate and fast.

Office Assistant – Temp

March 2009 to December 2009

Metropolitan Airport Authority – Moline, IL

Updated HR records for new security requirements; receptionist duties

Payroll Clerk/HR Assistant

June 2006 to March 2009

Greystone Manufacturing – Bettendorf, IA

Standardized department filing system so secretarial staff could easily locate information in filing center. Collaborated with Human Resource Department to ensure efficient office environment. Prepared and distributed payroll for staff of 90 direct reports.

Office Clerk

March 2004 to February 2006

A-1 Marking Company – Moline, IL

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, billing customers, depositing checks

Administrative Assistant/Human Resources Manager

February 1995 to September 2002

FBG Service Corporation – Davenport, Iowa

Assisted in all areas of administrative work including data entry, receptionist duties, file organization.

Responsible for Regional Payroll of 300 employees.

Prepared company newsletter for employees.

Responsible for training all new employees in cleaning techniques, bloodborne pathogens and safety

Education

American Institute of Commerce 1978

Davenport, IA, United States

Executive Secretary

AA in Business

Relative Subjects: Keyboarding, Shorthand, Legal and Medical Terminology, Business Law, Payroll, Accounting

Unionville High School 1974

Unionville, MO, United States

Diploma

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