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Medical Customer Service

Location:
New York, NY
Posted:
November 16, 2016

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Resume:

Dianne Caraballo ***-** **th Avenue Richmond Hill, NY 11419

Mobile: 917-***-****

Email: acxio8@r.postjobfree.com

EXPERIENCE

Orentreich Medical Group

Medical Receptionist (Jan. 2013 – Sept. 2016) New York, NY

Checked patients into medical office, properly identifying the patient and checking the ID card to make sure the patient is eligible for services

Prepared all charts with alphabetical and name labels for proper filing including x-ray reports, lab reports, and pathology reports

Administrative work such as answering multiple phones, faxing, copying, and scanning documents for electronic medical records into Centricity and SRS software

Scheduled all patients in office appointments

Prepared over the counter product orders for patients and collect payment

Marshall F. Weiss, M.D.

Medical Secretary (Mar. 2006 – Jan. 2013) New York, NY

Administrative work such as calendar management, answering multiple phones, faxing, copying, ordering and restocking all office supplies, and updating contacts

Processed information into Med Comp software to submit medical claims to insurance companies

Checked patients into medical office, properly identifying the patient and checked the ID card to make sure the patient is eligible for services

Prepared necessary correspondence directly related to patient medical records to include sending lab results to outside physicians, requesting copies of medical records from outside physicians, and making copies of records and sending to outside physicians in compliance with HIPAA regulations

Coordinated with Mount Sinai Hospital case management department to schedule patient surgeries

Managed all surgical preauthorization with insurance companies

Responsible for generating, processing and the distribution of medical invoices

Processed accounts receivable by inputting all payment into database

Scheduled all patients in office appointments

Prepared all charts with alphabetical and name labels for proper filing including x-ray reports, lab reports, and pathology reports

Handled incoming and outgoing mail

Transcribed and edited recorded or written material, including patient history and examinations, physician letters and notes

Insured the timely opening and proper closing procedures on a daily basis

Park Avenue Skin Care

Medical Biller (Aug. 2001 – Sept. 2006) New York, NY

Provided administrative support to the receptionist, including answering phones, faxing, copying and scheduling appointments

Responsible for generating, processing and the distribution of medical invoices

Submitted medical claims and appeals to insurance companies

Followed up on all outstanding medical appeals with insurance companies.

Filed, organized and sent out medical records

Transcribed and redistributed medical and referral letters to doctors and patients

Responsible for insuring that all funds are deposited safely and accurately on a daily basis

EDUCATION

Hunter College: CUNY (Sept.1996 – June 2001) New York, NY

Bachelor of Arts (GPA 3.1 –Major: Psychology, Minor: Black and Puerto Rican Studies)

SKILLS

Proficient in Microsoft Word, Excel, Outlook

Spanish, Brazilian Portuguese



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