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Scrum Master

Chittagong, Chittagong Division, Bangladesh
November 15, 2016

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Direct/Cell: 609-***-****


I’ve accomplished 8 years of IT experience in Software Development initiatives. Delivers efficient and reliable IT solutions and excels in building/leading teams in high-pressure environments. I’m committed to professionalism, highly organized, able to see the big picture while paying attention to small details, and exhibits excellent communication skills.


•Certified Scrum Master, 4 Years of Experinece with Iterative agile Methodology.

•Scrum Master with domain experience in insurance, eCommerce, pharmaceutical & in Mobile applications.

•Demonstrate strong team player and interpersonal skills with the ability to build relationships across organizational levels.

•Delivered high quality software in rapid time frames, in a rapidly evolving environment. Collaboration with stakeholders and implementation teams to develop project implementation plans.

•Experienced in SCRUM based iterative incremental development showing increasing business value every Sprint. Experienced in techniques such as Sprint planning, Product Backlog Grooming, Agile estimation, daily SCRUM, metrics such as Burn-down & Burn-Up charts, Sprint summary report, Sprint review/retro meetings etc.

•Experienced in Agile coaching/mentoring, improving development team motivation, process innovation, SCRUM based emergency procedures, removal of project impediments, working with business/product owner to maximize business value.

•Excellent knowledge on Software Development Life Cycle (SDLC) and QA methodologies solid understanding of software testing process.

•Highly organized and motivated team member with proven experience working on cross-functional projects and within challenging environments.

•Experience facilitating and driving project-related meetings, status meetings, preparing and presenting project status reports, and conducting process walk-throughs for end-users.

•Well versed on iPhones, iPads, Android, Tablets and Blackberry device for App Testing.

•Proficient in performing various types of testing, including Functional like Black Box, Adhoc Testing, Exploratory Testing, UI Testing and System Testing .

•Experienced with automated testing tool - including maintain framework and reusable test components & Actions in Quick Test Professional (QTP).

•Characteristics: Self-starter, Team player, Goal oriented, Eye to detail, quick learner and Innovative.


•Operating System – Windows 2000/XP/Vista/7/8/Server, Mac & Linux.

•Testing Tools – Quality Center, ALM, QTP/UFT, Perfecto Mobile, SeeTest, and VMware.

•Agile Tools – Jira, Rally, VersionOne

•Packages MS Office – Word, Excel, Power Point, Access & Outlook.

•Mobile Technologies - Android, iOS, Tablets, Windows, Blackberry, Chrome, & Safari.

•Languages – Oracle SQL, HTML, CSS, VBscript.

•Certification – Scrum Master Certification (SMC).

•Atlantic Cape Community College: Associates Degree (2004-2008) - Mays Landing, NJ


Trxade – Odessa, FL July 2015 – Nov 2016

Scrum Master

•Lead two separate SCRUM teams consisting of 7 team members in each team.

•Responsible for coordinating with onsite & distributed team members for Trxade & ShopRx Project.

•Facilitated Scrum Stand-ups, Sprint Planning Meetings, Backlog Grooming (Planning Poker), Review. & Retrospectives.

•Helped the Product Owner and the Scrum team to use the right process in order to create a successful product such as organizing the product backlogs items, writing User Stories, split stories Identified and removed team impediments & preventing them external distractions.

•Ensuring the development team is practicing the core Agile principles of collaboration, prioritization, team accountability, and visibility thorough the Software Development Life Cycle.

•Guiding the teams on how to have transparent communications and be as self-organizing as possible.

•Maintaining all Backlogs (User Story, Technical & Defect Tracking) on Jira.

•Lead 2 week Sprint Cycle and delivering Business functionality.

•Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality thru metrics and mentored team thru the project process.

•Improved team velocity by incorporating capacity planning into sprint planning sessions.

•Served as Scrum Master overseeing 4 successful consecutive release cycles, increasing content by 20%, decreasing bugs 30%, and assuring 100% functionality are delivered in each cycle.

Catalina Marketing – St. Petersburg, FL Jan 2015 – July 2015

Scrum Master

•Lead a team of 5 developers, 3 QA engineers and 1BA engaged in development of Catalina Marketing ecommerce application.

•Helped teams move toward the full Scrum framework.

•Successfully transitioned Agile scrum team from Waterfall to Scrum within 2 months.

•Guided and coached Scrum team on how to use Agile practices to deliver high quality products throughout the Software Development Life Cycle.

•Motivated the team with different activities.

•Improved team velocity by incorporating capacity planning into sprint planning sessions.

• Ensured team applied best practices in writing epics/features/user stories and acceptance criteria on JIRA.

•Partnered with other Scrum Masters and Development Managers to implement best practices though continual process improvement across the organization.

•Reported burndown charts to Product Owner, Stake Holders and Project Manager for sprint progress.

•Organized day to day Core-time for the team members in order to resolve issues.

•Provided fun agile activities to the team members in order to adopt the agile process.

•Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution.

•Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

•Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them.

eBay Enterprise - King of Prussia Jan 2014 – Jan 2015 Scrum Master

•Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks for Stein Mart Mobile Application & Destination Maternity.

•Coached/Mentored two cross functional teams of 17 resources to deliver quality products.

•Help the team to identify testing coverage between emulator vs. physical devices on iOS & Android devices.

•Worked with multiple Scrum Teams and coordinated with them about their productivity.

•Coordinate and manage code releases and shared APIs with other IT groups.

•Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

•Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standard.

•Responsible for developing QA standards and procedures for maintaining test assets around regression testing, which involve the development/customization of scrum’s user stories/issues management within Rally.

Family Dollar - Gainesville, FL March 2012 - Jan 2014 Scrum Master

•Helped the product owners to come up with set of stories for better understanding for estimate and development.

•Wide experience in coordinating communication with all clients, vendors, and all internal departments.

•Experienced in managing one or more cross-functional projects.

•Responsible for managing 5 on-site and 3 off-shore team members.

•Coordinated with development team on a variety of mobile devices to ensure compatibility of the devices including iOS, 4, 5, 6, and 7.

•Meeting with key stakeholders to extract and document business requirements on Family Dollar Mobile Portal app.

•Directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review and escalating functional, quality, timeline issues appropriately.

•Responsible for time-boxed (2 weeks) sprint planning and execution.

•Facilitate the estimation of product backlog Items and other Scrum activities for MGIC Mortgage Calculator application.

•Responsible for making sure the team has available to iOS and Android devices for testing on daily basis.

•Anticipate and proactively track record, remove and escalate impediments on Version One.

•Proactively resolve conflicts between people and, if necessary, escalate appropriately.

•Enabled close cooperation across roles and functions and remove barriers.

•Responsible for leading the 7 Scrum development team members.

21st Century - Wilmington, DE Feb 2011- Dec 2011

Mobile Tester

•Tested 21st Century native application on multiple devices including iOS and Android.

•Used SeeTest for automated the mobile testing and run the scripts for multiple devices with VBScript using QTP.

•Tested mobile application on different devices using a simulator (Device Anywhere) for Manual Testing.

All State Insurance - Northbrook, IL Jan 2009- Jan 2011 Automation Tester

•Responsible for developing Automation Test Scripts for functional and regression testing on QTP for All State web application.

•Compatibility tested on multiple browsers such as IE, Chrome & Firefox.

•Identify bugs and reporting to the developers using Quality Center.

Southwest Airline - Dallas, TX Jan 2008 - Dec 2009 Jr. Tester

•Understood & analyzed the requirements and Design Document understand the applications workflow.

•Manually Tested Southwest mobile Application using Blackberry (Storm 9500 Series) conjunction with PC application (Ding).

•Performed Database testing, Wrote SQL queries to validate data.

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