Quality Assurance Test Cases
Resume:
Cell.416-***-****
Email: acxi1c@r.postjobfree.com
Objective
Summary:
Industry Experience:
Experience Summary:
Skills Summary:
To secure position of Senior Quality Assurance Analyst
10+ years of professional experience in Quality Assurance of Software solutions. Experienced in variety of test (SQA) methodologies and tools. Ability to multitask and work effectively with multiple testing assignments and projects. Experience in working with distributed teams.
Telecommunications, Financial, Banking, Web-based, E-Commerce, Insurance, Gaming, Wireless, Billing, Medical, Transportation
Proficient in testing through all stages of System Development Life Cycle (SDLC) and Quality Assurance Life Cycle (QALC)
Extensive experience with Functional, Load, Performance, Stress, Compatibility, Security, Static, Data Base, Infrastructure, Unit, Smoke, Integration, System, Regression, Deployment and UAT testing
Highly skilled in developing of Test Plans, Test Cases and variety of Testing Metrics & Reports
Proficiency with Telco Billing - Amdocs Ensemble, Client-Server Vision 21:CSM, Price Plan, SOC, A/R, Reference Tables, Web Amdocs Clarify/CRM (Rogers customer care), Rogers.ca, Fido.ca, Sales Centered, E-post, WIN online
Hands-On in testing of Web based, Client-Server and wireless devices (cellular phones, blackberry) based applications
Practical experience in testing of life-critical medical software
Experienced with analyzing and documenting requirements using use-case methodology and UML
Hands-on experience with Requirements Verification
Operating Systems:
Windows NT/XP/Vista, Linux, Sun Solaris
Databases
Oracle, MS SQL Server, MySQL, DB2
WEB servers
BEA Web Logic, Apache/Tomcat
Browsers
IE, Firefox, Aurora, Chrome, Netscape, Safari
QA and Bug Tracking Tools
SILK, JIRA, Bugzilla, Test Base3, Fitness, Software Emulators, HPQC, ALM, Open STA, Tracker, SOS, TFS
Wireless Hardware:
Cellular phones, Blackberry, Palm, i-Pad, Samsung
Project Management Tools
MS Project, Visio, Power Point, PMO
Version Control
CVS, Clear Case, i-Share
Misc. Tools
TOAD, HTTP Watcher, ERS, FileNet's WorkFlo, Macromedia Flash 9, Sharepoint, Wiki, Backpack, Webex, Matador, Clear Quest; Wi-Fi, i-Share, .NET
Professional Experience
Senior Quality Assurance Analyst
Razorfish Canada
http://www.razorfish.com/
April 2016 – Present
Responsibilities:
Performing QA testing for Walmart.ca account
Creating project test documentation: Stories/Requirements reviews, Test Cases, Bug Reports, Demos
Testing 3 tier solution: Front End, Back End (Play) and Admin (Endeca)
Conducting cross browsers and devices testing
Performing Structural testing using Development Tool
Executing test cases for Functional, Smoke, Regression, Security, Compatibility, Accessibility, Usability, Point of Failure (POF), Google analytics testing
Working in “Agile by the book” environment. Contributing for Sprint Scrums, Grooming, Tech Solution, QA Demo and Retro sessions
Logging defects and managing test documentation via JIRA (Zephyr) tool
Working with distributed project team
Technologies & Tools:
OS and Mobile: (IE 11, MS Edge, Chrome, Firefox, iPhone6 safari and chrome, Samsung Note4 chrome and native, iPhone 6 plus chrome and safari, iPhone5 safari and chrome, Samsung Note Edge chrome and native, Samsung Galaxy S4 native), Java, Silver, Oracle DB, Wiki, JIRA, API calls via POST Man, Visio, Endeca, BrowserStack, VM
Senior Quality Assurance Analyst
Metrolinx (GO)
http://www.metrolinx.com/ March 2014 – April 2016
Responsibilities:
Performed testing of Real Time Scheduling Information (RTSI) application suit: Customers Management System (CCMS), Computer Added Dispatch /Automatic Vehicles Location (CAD/AVL), Train Movement Management (TMM), Schedule Manager (SM), Admin Manager (AM), Trip Managers (TM2 and TM3), Union Track Allotment (ETA) – Train Hold for Ambulance and Mechanical emergencies, Ticket Vending Machine (TVM)
Reviewed and Static tested Business and System Requirements documents
Experience testing applications in the public safety sector
Experience testing integration software that automates mission critical communications
Created project test documentation: Traceability Matrix, Test Plans, Test Cases, Bug Reports, Progress Reports
Tested Metrolinx Reporting System
Conducted end to end testing of TVM hardware and software solution
Managed the Update of Release Notes document
Executed test scenarios for major Metrolinx transportation types: UP Express, GO Trains and GO Buses
Led QA Team for Data Migration testing activities including Documentation creation, Smoke, Regression and Deployment verification tests execution
Worked in Agile/Scrum and Waterfall environments based on the project type
Validated communication of Metrolinx software with third party software via channels: Twitter, Signage for GO Trains (S4), Signage for UP express (X2O), On the GO customer system (OTG Email/SMS)
Logged defects and managed test documentation via Team Foundation System (TFS)
Worked with international vendor teams for testing of customized and Cloud solutions
Worked under Canadian Government Agency policies
Technologies & Tools: Windows, Web Browsers (IE and Chrome), C# .NET (server), Java Script (UI), Silver Light and C3 for (TN2 and TM3 systems), SQL Server DB, Share Point, TFS, ALM, API calls via SOAP UI
Senior Quality Assurance Analyst
Federal Government: Pearson International Airport (GTAA)
http://www.torontopearson.com/
Aug. 2012 – March 2014
Responsibilities:
Planned, performed and led UAT testing effort for the following GTAA projects: Win 7 upgrade; Airport Train System Shutdown; Apron Charges (AC) billing system; Audio Recording Witness; Parking Re-skin; Applicant Tracking System (ATS), Connection Operation Dashboard (COD);
Created GTAA QA templates for the test documentation: Traceability Matrix, Test Plan, Test Case, Bug Reporting
Participated in establishing GTAA internal QA process based on the best QA practices and methodology
Created project’s Test Documentation: Test Strategy, Test Plan, Test Cases, Defect Reports, Progress status reports
Managed UAT testing groups for IT components of the Airport Engineering solutions/projects
Gathered software requirements based on Business needs
Performed static testing of project requirements
Created Use Cases for the Reporting solution
Executed Test Cases
Logged defects via JIRA bug trucking system and internal bug reporting template
Worked with multi professional teams: Vendors (Quartet, Delloite, HRsmart; AirIT; Brock; IBM); Infrastructural Engineers; BA; PM; Business Department Representatives, Testing Volunteers, Relationship Managers
Worked with Airport Business user groups: Finance, Facilities, Customer Service, Security, HR, Operations
Leveraged multiple projects in Agile environment
Tested COTS (Commercial off-the-shelf) products
Worked in multiple Airport locations: Terminal 1, Terminal 3, GTAA Admin, Pre-Production Center
Project Windows 7 upgrade:
Gathered project requirements
Assisted PM in project strategy preparation
Created UAT test scripts
Managed Pilot and Roll out efforts
Coordinated communication between external solution vendors (IBM and Quartet)
Project Connection Operations Dashboard:
Participated in the pilot project testing
Identified missing business requirements
Worked with multiple users groups including Operations, Airlines, Facilities
Validated solution user manuals
Project Apron Charges Billing solution:
Validated Business Requirements document for the Billing and reporting solution
Created traceability matrix between requirements and test cases
Organized UAT testing group
Participated in solution user's training
Gathered Business user's needs
Created user's validation check list to track test progress and issues
Conducted testing of the solution modules
Led Performance testing
Project APM Shutdown. Hardware/Software solution for the terminal buses wait time display screens:
Created test cases for the GPS based solution
Managed group of 200 concurrent UAT testers and volunteers for on field System testing
Project: Parking Re-skin
Conducted test execution of the Pearson parking public web site
Perform multi browser testing for parking administrative web layer
Project: Applicant Tracking System
Managed and executed verification of the HR statistical reporting solution
Involved HR group business users during solution verification phase
Validated project defects with HRsmart vendor group
Prepared quotes for newly identified functionality
Technologies & Tools: OS: MacOS X (Apple); Windows; Web (IE; Firefox Aurora, Chrome, Safari);JIRA; SOS; GTAA domestic tools; i-Share; Oracle; ETL/OBI; GPS; Wi-Fi
Senior Quality Assurance Analyst
Bank of Montreal (BMO)
http://www.bmo.com
Aug. 2010 – Aug. 2012
Senior Quality Assurance Analyst
Toronto Star
http://www.thestar.com
Aug. 2009 – Aug. 2010
Senior Quality Assurance Analyst Rogers Communications
http://www.rogers.com
January 2008 – July 2009
Senior Quality Assurance Engineer
Only Best Rated Inc
http://www.onlybestrated.com
May 2007 – January 2008
Senior Quality Assurance Engineer/Team Lead
Tira Wireless Inc
http://www.tirawireless.com
February 2002 – May 2007
Senior Quality Assurance Engineer
Brightspark
www.bspark.com
January 2001 - February 2002
Quality Assurance Engineer
Metamail
October 1999 – Dec. 2000
Quality Assurance Specialist
Systems Xcellence Inc.
Sept. 1998 – Oct. 1999
Quality Assurance Engineer
AMDOCS
1995–1997
Education
Responsibilities:
Performing testing of On-line Banking applications: Marketing Pipe Line, R-Wealth, Mobile Banking, OLB-Refresh, Productions Change Requests and Work Orders
Created and Executed Test Cases
Performed validation of Projects Requirements documentation
Participated in test cases Internal and External reviews with QA, Development and Business representatives
Coordinated outsource testing effort: test cases and defects reviews; established outsource QA process
Supported UAT testing effort by providing test data and functionality training
Performed following types of testing: Functional, Regression, Smock, Browsers and Sessions, Security, Point of Failure (POF), Front/Back End
Validated Localization English – French translation
Provided testing time Estimations and Test Progress Status
Performed testing for variety of Banking accounts: PMC, SBMC, FBC, FBCB, RMC
Logged defects and managed test documentation via HPQC
Technologies & Tools: OS: MacOS (Apple), Windows (XP, Vista, and Win 7), .NET, Web (IE6, IE7, IE8, Firefox- 2, 3, 4, Safari),
Quality Center (HPQC), Clear Quest, Matador, Share Point, Wiki
Responsibilities:
Performed role of primary QA Analyst for projects: On-line Real Estate HomeFinder and Gottarent; Hadrian Reporting System, Gold Book, Daily Web TV, YourClassifieds (YC3), Wheels, White Label
Defined Test Strategies and developed Test Plans
Performed Static testing of Requirements documentation
Derived Baseline Test Cases from Use Cases
Created traceability between requirements and test cases
Performed Functional and Structural testing
Executed Smoke, Integration, System and Regression testing
Conducted testing of Reporting functionality
Performed Impact Analysis of application components based on Risk Score
Managed UAT testing efforts with on and off site clients
Promoted Best QA practices by contributing to creation and improvement of quality processes and standards
Technologies & Tools: Windows, Web (IE6, IE7, IE8, Firefox 3),
My SQL, Bugzilla, SharePoint, Project Server, Power Point, .NET, Webex, Fitness
Responsibilities:
Testing of different components of Ensemble billing software: CSM, MAF/MPS, A/R, Collections, Reference Tables, Number Management, Price Plans, Billing, Bill formatter
Performing testing of the following web apps: Rogers.com, Sales Central, Fido.ca
Planed activities for end to end usage and billing testing of Billing application (Amdocs/ Ensemble)
Validated functionality of Clarify/CRM
Prepared test documentation such as Test Strategy, Test Scenarios, Test Conditions
Developing and executing Test Scripts in accordance with system requirements
Executing smoke and regression testing
Testing EOD, EOM, EOY reports
Performed Localization Testing
Prepared and submitting operator requests for batches, jobs and billings
Working closely with development and BA departments
Verifying readiness and conducting root cause analysis
Using TestBase3 for storing test projects, test requirements, test cases and for tracking bugs
Providing clear, concise and timely project status to QA Prime and QA Manager
Testing database consistency; developing SQL queries using TOAD
Participating in Production Defects testing
Technologies & Tools: Unix, Windows, Client-Server, Web, Oracle, ERS, Toad, TestBase3
Only Best Rated is an on-line retail store for consumer electronics
Responsibilities:
Performing end-to-end testing for e-commerce on-line application
Developed test plans and test cases based on user requirements
Conducted web-based client application testing (online ordering process, shopping cart functionality, payment and shipping processes, ordering in multiple currencies, one-page ordering, secure ordering process)
Tested admin application (order status flow, product catalog, customer handling, localizations, customer returns (RMA process), reports and export to QuickBooks
Performed usability, regression and UAT testing
Performed system testing in QA and production environments
Technologies & Tools: Linux, Windows, Web, MySQL, Jira,QC, HTTP Watcher, TOAD, IE6, IE7, Firefox 2, Firefox 3
Tira Wireless specialized in porting mobile games and applications to variety of wireless devices
Responsibilities:
Testing of J2ME games and application for wireless devices
Led testing of applications for the variety of wireless devices: Motorola, Nokia, Siemens, Blackberry, Palm, Sony Ericsson
Developed Test plans and planned testing activities for the distributed QA team (on-shore and off-sore)
Evaluated Test Cases and Test Results
Conducted Localization Testing for the following languages: Spanish, German, US English, Russian, French
Conducted testing of the Tira Corporate web site
Provided estimates and metrics to QA Manager
Advocated QA best practices
Established clear and consistent issue tracking processes to improve efficiency of using bug tracking system JIRA
Helped to improve QA processes aimed to increase productivity of the team members and efficiency of quality control
Technologies & Tools: Windows ME, J2ME, Jira, Software Emulators, IE6, IE7, Firefox
Brightspark is the parent company for a group of startup companies with shared resources, such as management, QA, software developers, human resources
Project ThinkDynamics
Responsibilities:
Performed Functional, Load, Stress and Performance testing of web-based load balancing application ThinkControl
Developed test plan and test cases
Performed automated testing of web portal using Silk (Seque Inc.) automation testing tool
Was responsible for daily builds and ad-hoc testing of the builds
Participated in preparation of the product demo; created and tested demo scenarios
Tested the product for variety of browsers (different versions of Netscape and IE browsers)
Technologies & Tools: Windows, WebLogic, FileNet's WorkFlo, Tomcat; SILK, OpenSTA, Bugzilla; IE6, IE7
Project Delos:
Responsibilities:
Tested CMX (Consolidation, Management, eXchange) – tool for consolidating data from variety of data sources
Developed test plan and test cases for testing web-based client of CMX tool
Performed Data Integrity testing
Submitted and tracked defects; reported testing status to the Project Manager
Technologies & Tools: Windows, Oracle, SQL,TOAD, Bugzilla
Project Careclinix:
Responsibilities:
Tested client-server application Careclinix used for management of practitioners and patients data
Developed use cases
Created test cases for functional and database testing
Prepared test data end executed test cases in QA and production environments
Conducted smoke testing during the development phase of the product
Technologies & Tools: Windows, Oracle, SQL,TOAD, Bugzilla
Responsibilities:
Developed and executed test cases for Microsoft Outlook Plug-In
Coordinated static testing of the product documentation with technical writers
Tested product application builds (both – debug and release)
Tested the product in variety of Windows platforms (Windows NT, Windows 9x, Windows 2000)
Were responsible for testing the installation of the product in different configurations and with different options. Extensively used Ghost for quick configurations switch
Performed module, system integration and regression tests
Were responsible for the search and analysis of the competitor products
Used web-based bug tracking system Tracker to submit and track bugs
Technologies & Tools: Windows NT/XP/2000, Outlook; Tracker, Ghost
Responsibilities:
Performed testing of large medical Insurance application
Prepared Quality Assurance test plan and strategy closely working with BA and development departments
Analyzed use cases prepared by Business analysts
Created and executed test cases based on product documentation (requirements, design, etc.)
Performed unit, integration, system and regression testing
Conducted GUI and functional testing
Tested web based patient access web site
Performed UAT testing and customer training
Tested loading process of ORACLE 8 databases in UNIX environment
Developed SQL scripts in ORACLE 8
Developed Korn Shell (ksh) scripts for the most common tasks automation
Demonstrated product capabilities to new customers
Prepared smoke test before product shipment
Worked in conformance with to ISO 9002 standard
Technologies & Tools: Oracle,Unix, PowerBuilder
Responsibilities:
Performed testing of ENSEMBLE billing application
Developed and executed test cases for USAGE, MAF, MPS, CSM modules
Entered defects into bug tracking system and monitored until resolution
Tested back end using SQL queries
Prepared both detailed and summary test reports; provided analysis of the results
1994 BSW and Statistics from Tel-Aviv University
2010 Security Testing (IBM)
2010 Doors Requirements workshop (IBM)
2010 Good Requirements and Improved Quality (IBM)
2009 Usage Automation (Rogers)
2001 Advanced programming with ORACLE 8, Seneca College
2001 BEA Weblogic, BEA
1998 Software testing Solutions seminar. Automation Specification-based testing, YSS – Quality Systems and Software (AONIX)
1997 Y2K testing (Software Testing Lab)
1997 Modern testing strategies and methodologies (Software Testing Lab)
1995 AMDOCS training in Software QA Testing
References
Available upon request
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