BRENDA A. COOPER *** Washington Lane, Apt. O-*, Jenkintown, PA 19046

acxhxn@r.postjobfree.com 215-***-****

OBJECTIVE:

To obtain a position utilizing my secretarial skills.

EDUCATION:

Manor College – Jenkintown, PA

Medical Coding Program – Certificate – 5/20/2010

Northampton County Area Community College – Bethlehem, PA

Secretarial Science Program (Medical Option - Associate in Applied Science Degree – 5/18/1979

Liberty High School – Bethlehem, PA

College Prep Program – Diploma – 6/4/1976

EMPLOYMENT HISTORY:

10/2002-4/2013 USDOL – ETA - Unemployment Insurance

(RETIRED) 170 S. Independence Mall West, Suite 825 East, Philadelphia, PA 19106

Position: Unemployment Insurance Specialist, GS-106-12, step 9

Hours per week: 40; Supervisor: Maria Coombs-Hunter – [retired]

Regional coordinator for annual state plans. Prepare letters & charts to states detailing performance deficiencies requiring CAPs. These CAPs are electronically tracked quarterly, providing progress on meeting agreed upon targets for the fiscal year. Schedule meeting & prepare information for UI staff to review plans & provide input on acceptance of CAPs & target goals. Complete quarterly performance charts for UI staff & state directors for SOS letters. Edit final UI content of SOS letters. Along with senior staff, conducted onsite review of programs failing performance. Receive, review & make recommendations on supplemental budget request proposals from states to NO. Requests can be for internal security systems, debit cards to replace UI checks, data sharing with other federal agencies, postage reduction costs, matching of occupational codes for reemployment, in-house training for state staff on UI benefits/monetary determinations/appeals, & computer enhancements & programming needs. Conduct quarterly tracking of state’s performance in meeting Secretary’s Standards, & acceptable levels of performance under UI PERFORMS. Regional liaison between states & the IB & CWC programs, dealing with transference of claimant wages between states. Oversight for 3 states on BAM program reviewing paid & denied claims, assuring accuracy of state UI payments. Compose responses to WH correspondence on UI benefit issues. Review annual budget request from states on funding needed to operate state UI program. Final spreadsheets submitted to NO for final approval and funding.

11/1992-10/2002 USDOL – ETA – Grants Management

170 S. Independence Mall West, Suite 825 East, Philadelphia, PA 19106

Position: Manpower Development Specialist, GS-142-12, step 5

Hours per week: 40; Supervisor: Norman Baillie – [retired]

Compose responses to WH correspondence regarding denial of training programs or providing assistance to job seekers. Developed electronic tracking system of regional grants showing amount, date of award, length of grant, & staff person assigned to monitor grant. Participated in reviewing incoming proposals & working with grantees to finalize proposals for submittal to NO for release of grant award. Provided guidance to states’ on working with HHS to set up payment system to electronically draw down funds. Participated in onsite reviews of grantees, interviewing program participant case files assuring adherence to budget/payroll guidelines; enrollment figures reached; & verifying wage & retention

rates. On temporary detail to FLCU, I reviewed applications for issuance of temporary/permanent visas to aliens. Composed letters of approval/denial to applicant. Responsible for writing NOF to requestor seeking additional information to justify the hiring of an alien vs. a US worker.

5/1991-11/1992 USDOL – ETA - State Operations Unit

3535 Market Street, Suite 13300, Philadelphia, PA 19104

Position: Secretary (Typing) – GS-318-5, step 4

Hours per week: 40; Supervisor: Kit Donahue – [retired]

Type correspondence & monitoring reports for 8 federal staff & supervisor. Maintained & updated filing system. Answered phone inquiries about training programs funded by ETA. Opened, sorted, date stamped, & distributed incoming mail. Prepared unit time cards for bi-weekly payroll. Served as back-up to other unit secretaries in their absence. Assigned WH correspondence to staff to research & compose a response. Finalized responses & mailed final letter. Received, recorded, & distributed grants & state plans for federal staff to review & approve on annual basis. Entered performance data into regional database & completed spreadsheets for quarterly reports to states. Arranged all unit staff travel through travel agency. Prepared travel vouchers for submission to Voucher Department for payment (verifying object class codes, accounting codes, & appropriate distribution of charges for travel expenses).

9/1989-5/1991 USDOL – OASAM – Financial Management

3535 Market Street, Suite 14280, Philadelphia, PA 19104

Position: Voucher Examiner, GS-540-5, step 4

Hours per week: 40; Supervisor: Eugene Marko – [retired]

Review vouchers & invoices for accuracy & process for payment. Type payment schedules for bills, invoices, travel vouchers, cash advances, & the Imprest Fund (schedules sent daily to Treasury Department). Purge voucher & billing files monthly. Open & date stamp incoming mail for Payroll & Voucher units. Answer phones. Greet incoming visitors. Verify accounting codes on bills, invoices, vouchers, & cash advances. Process incoming checks from employees & other outside sources for deposit to the U.S. Treasury. Maintain monthly statistical report of vouchers processed. Made payments through the Imprest Fund, as requested. Handled request to replenish fund.

5/1989-9/1989 USDOL – ESA - Regional Office

3535 Market Street, Room 15230, Philadelphia, PA 19104

Position: Secretary (Typing), GS-318-5, step 1

Hours per week: 40; Supervisor: Zenobia Dancy – [retired]

Type memorandums, correspondence, travel authorizations, & personnel forms. Maintain log on incoming correspondence & personnel files from field offices. Sort & distribute all mail. Greet visitors, answer phones, & direct visitors to appropriate staff/units (WH, OFCCP, OWCP). Maintain filing system. Handled cash advance log & requisition files for all offices. Verify accounting codes for bills, travel vouchers, & personnel forms. Assigned blanket travel authorization numbers for all ESA employees. Arranged travel for staff members through travel agency. Assisted in scheduling annual secretarial retreat.

9/1987-5/1989 USDOL – OASAM – Personnel Office

3535 Market Street, Room 14240, Philadelphia, PA 19104

Position: Clerk Typist, GS-322-4, step 2

Hours per week: 40; Supervisor: Barbara Johnson – [retired]

Receive, sort, date stamp, & route incoming mail. Receive phone calls & visitors. Establish, maintain, & updated personnel action logs, correspondence folders, & personnel standards manual. Type position descriptions, training requests, applicant supply letters, vacancy announcements, performance appraisals, certificate of eligible request, select/non-selection letters, OF-5 inquiries, SF-52 forms, merit staffing certificates, & OASAM notices. Reproduce & mail vacancy announcements. Post vacancy announcements. Prepare travel advances, make travel arrangements, & prepare travel vouchers for staff. As Staffing Clerk for the summer employment program, I received applications, sorted them into 5 groups, & rated applications on education & experience. Matched SF-52 requests from agencies with eligible applicants. Upon selection by agency, I would contact applicant to offer position. I would close out SF-52 in PERMIS computer system with applicant’s information.

Brenda A. Cooper

acxhxn@r.postjobfree.com

215-***-****

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