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Sales Service

Location:
Salt Lake City, UT
Posted:
November 14, 2016

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Resume:

William J Biddle

Salt Lake City, UT

801-***-**** www.linkedin.com/in/williambiddle acxhu2@r.postjobfree.com

“C” SUITE EXECUTIVE

Medical Equipment ~ Sales & Service ~ Business Turnarounds

Medical industry leader with expertise in business and financial turnarounds of sales and service companies. Ability to develop and convey a vision; grow sales, profitability and cash flow; ensure regulatory compliance, and lead and develop staff. Unique combination of strategic, business and financial skills and robust knowledge of global medical sales and service and intellectual property.

Medical Industry

Business Growth

P & L Responsibility

Sales & Service

Regulatory Compliance

Cash Flow

ISO13485 certification

Strategic Planning

Mergers & Acquisitions

Intellectual Property

PROFESSIONAL EXPERIENCE

Legendary Solutions – Salt Lake City, UT 2014 – Present

Healthcare Technology M&A Strategist

Executive Advisor

Work with private investors to identify healthcare technology companies for possible acquisition. Lead the due diligence and integration process.

Provide contract and program review for healthcare asset management organizations.

Currently working on a Private Equity medical technology acquisition valued around $175MM

Provided contract and program review along with a strategic plan that successfully saved three separate customers for our client with a combined gross revenue of $5M

Special Olympics of Utah – Salt Lake City, UT 2014 - Present

Non-Profit Organization that supports those with Intellectual Disabilities

Chairman of the Board of Directors 2015 - Present

BC TECHNICAL, INC. – Salt Lake City, UT 2007 – 2014

Privately held global medical diagnostic imaging service & support company with 230 employees.

Chief Operating Officer

The only C-suite officer retained post-acquisition. Transitioned corporate culture from family-owned business to “C” Corporation and turned around near-bankrupt organization. Participated in M&A due diligence of multiple organizations and seven integrations. Managed 10 direct and 218 indirect reports.

Achieved four-fold revenue growth from $15M to $75M and improved profit margins from 10% to 24% in six years.

Led seven post-acquisition integrations ranging from gross revenue of $2M to $28M, generating $3M in restructure and efficiency cost savings. Spearheaded implementation of ISO13485 certification in a period of two years.

Developed and implemented new sales and service pricing model to speed approvals and improve profit margins.

Drove shift from transactional system sales to recurring contract sales, resulting in 15%+ growth in service contract revenues.

Restructured field sales and service teams from two separate organizations to one, under a single leader, improving communications and accountability.

Built and directed the Intellectual Property and document control program.

C&G Technologies – Jeffersonville, IN 2013 – 2014 Privately held CT medical diagnostic imaging service & support company with 60 employees

Member of the Board of Directors

ARAMARK Clinical Technology Services – Charlotte, NC 2001 – 2007

Privately held services company with 1700 employees.

Director of Operations 2004 – 2007

District Manager 2001 – 2004

Retained after acquisition to turn around struggling $30M clinical engineering and diagnostic imaging services region. Provided operational and sales teams with clear vision and empowered leadership team to make timely and strategic decisions. Managed 8 direct and 40 indirect reports.

Increased revenues by $7M while improving contribution margin from 8% to 28%

Implemented 18 month zero tolerance expense policy while training and developing leaders on how to better manage the business.

Improved customer retention from 92% to 97% by revising contract approval process to ensure that Account Managers or District Managers reviewed all contracts.

Properly handled all customer sentinel events and received no deficiencies during health facility Joint Commission audits.

EARLY CAREER

PREMIER

Asset Manager

INNOSERV

Network Manager

EDUCATION

Master of Business Administration, Indiana Wesleyan University 2002

Bachelor of Science in Business, Indiana Wesleyan University 1998

Associates in Electrical Engineering, ITT

COMMUNITY INVOLVMENT

Member of the Wayne Brown Institute

Member of the Utah Health Care Reform Committee

Special Olympics of Utah



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