William J Biddle
Salt Lake City, UT
801-***-**** www.linkedin.com/in/williambiddle acxhu2@r.postjobfree.com
“C” SUITE EXECUTIVE
Medical Equipment ~ Sales & Service ~ Business Turnarounds
Medical industry leader with expertise in business and financial turnarounds of sales and service companies. Ability to develop and convey a vision; grow sales, profitability and cash flow; ensure regulatory compliance, and lead and develop staff. Unique combination of strategic, business and financial skills and robust knowledge of global medical sales and service and intellectual property.
Medical Industry
Business Growth
P & L Responsibility
Sales & Service
Regulatory Compliance
Cash Flow
ISO13485 certification
Strategic Planning
Mergers & Acquisitions
Intellectual Property
PROFESSIONAL EXPERIENCE
Legendary Solutions – Salt Lake City, UT 2014 – Present
Healthcare Technology M&A Strategist
Executive Advisor
Work with private investors to identify healthcare technology companies for possible acquisition. Lead the due diligence and integration process.
Provide contract and program review for healthcare asset management organizations.
Currently working on a Private Equity medical technology acquisition valued around $175MM
Provided contract and program review along with a strategic plan that successfully saved three separate customers for our client with a combined gross revenue of $5M
Special Olympics of Utah – Salt Lake City, UT 2014 - Present
Non-Profit Organization that supports those with Intellectual Disabilities
Chairman of the Board of Directors 2015 - Present
BC TECHNICAL, INC. – Salt Lake City, UT 2007 – 2014
Privately held global medical diagnostic imaging service & support company with 230 employees.
Chief Operating Officer
The only C-suite officer retained post-acquisition. Transitioned corporate culture from family-owned business to “C” Corporation and turned around near-bankrupt organization. Participated in M&A due diligence of multiple organizations and seven integrations. Managed 10 direct and 218 indirect reports.
Achieved four-fold revenue growth from $15M to $75M and improved profit margins from 10% to 24% in six years.
Led seven post-acquisition integrations ranging from gross revenue of $2M to $28M, generating $3M in restructure and efficiency cost savings. Spearheaded implementation of ISO13485 certification in a period of two years.
Developed and implemented new sales and service pricing model to speed approvals and improve profit margins.
Drove shift from transactional system sales to recurring contract sales, resulting in 15%+ growth in service contract revenues.
Restructured field sales and service teams from two separate organizations to one, under a single leader, improving communications and accountability.
Built and directed the Intellectual Property and document control program.
C&G Technologies – Jeffersonville, IN 2013 – 2014 Privately held CT medical diagnostic imaging service & support company with 60 employees
Member of the Board of Directors
ARAMARK Clinical Technology Services – Charlotte, NC 2001 – 2007
Privately held services company with 1700 employees.
Director of Operations 2004 – 2007
District Manager 2001 – 2004
Retained after acquisition to turn around struggling $30M clinical engineering and diagnostic imaging services region. Provided operational and sales teams with clear vision and empowered leadership team to make timely and strategic decisions. Managed 8 direct and 40 indirect reports.
Increased revenues by $7M while improving contribution margin from 8% to 28%
Implemented 18 month zero tolerance expense policy while training and developing leaders on how to better manage the business.
Improved customer retention from 92% to 97% by revising contract approval process to ensure that Account Managers or District Managers reviewed all contracts.
Properly handled all customer sentinel events and received no deficiencies during health facility Joint Commission audits.
EARLY CAREER
PREMIER
Asset Manager
INNOSERV
Network Manager
EDUCATION
Master of Business Administration, Indiana Wesleyan University 2002
Bachelor of Science in Business, Indiana Wesleyan University 1998
Associates in Electrical Engineering, ITT
COMMUNITY INVOLVMENT
Member of the Wayne Brown Institute
Member of the Utah Health Care Reform Committee
Special Olympics of Utah