Slim Garci

Tel: 019******** / 079********

Live in Waltham Cross, Hertfordshire, United Kingdom

British National

acxhtn@r.postjobfree.com

PERSONAL SPECIFICATIONS

An excellent academic and technical background together with good people skills and the ability to work well within a team. Perform well under pressure and to tight deadlines. Built a good rapport with users and work colleagues. Good self starter with strong organisation skills and ability to prioritise own work load

KEY SKILLS

Strong background in Linux/Unix Administration

Experience with automation/configuration management using either Puppet, Chef or an equivalent

Ability to use a wide variety of open source technologies and cloud services.

Strong experience with SQL and MySQL.

A working understanding of code and script (PHP, Python, Perl, Ruby and Bash)

Knowledge of best practices and IT operations in an always-up, always-available service

PROJECTS & ACHIEVEMENTS

Successfully migrated 500+ web applications from Windows 2003 to Windows 2008 platform.

Migrated Windows based applications to Linux platforms (Centos 7, Debian and SUSE)

Created and managed stacks based on AWS Cloudformation

Developed, deployed and maintained large scale multi-tiered web applications.

Data migration of electronic document management systems using T-SQL and stored procedures

Implemented Puppet Configuration Management tool for the whole of SOAS, University of London.

CAREER HISTORY

Employer: HSBC Bank July 2016 to Nov 16

Puppet Consultant

Automated the deployment of Adobe Experience Manager (AEM) across AWS platforms using Puppet Enterprise

Used Hiera to separate code from data

Used Puppet r10k to manage Puppet code.

Use PE Console to classify and push code to specific Puppet nodes

Used Github to version control all Puppet modules

Used AWS CodeCommit to store code

Used AWS CodeDeploy to automate code deploy

Used AWS CodePipeline to push Puppet module using continuous delivery

Built Jenkins platforms in AWS to support the Continuous Integration platform

Implemented New Relic web application performance monitor on- Prem and across AWS.

Created VPCs in AWS for direct-connect between AWS and on-prem.

Employer: SOAS University of London Jan 2016 to May 16

Linux and DevOps Engineer

Provided support for all Linux systems including Centos, Redhat, Suse, Debian and Ubuntu

Introduced, deployed, configured and implemented the school first Puppet configuration management infrastructure.

Automated the collection and distribution of SSH public keys for all Puppet managed hosts.

Automated the installation and configuration of Puppet modules such as MySQL, Graphite, and Nagios clients.

Documented all Puppet related work including troubleshooting.

Trained technical staff to support the Puppet infrastructure.

Automated patching of all Linux servers through scheduling using ‘cron’ jobs.

Administration and support of some of the application servers running on Tomcat and LAMP stack infrastructure.

Experience in using Puppet Orchestrator to manage the infrastructure

Created Docker containers to standardise environments

Used bash scripting to automate cron jobs and extract inventory data.

Employer: Queen Mary University of London June 15 to Dec 2015

Migration and DevOps Engineer

Migrating LAMP stack application servers to new data centres

Deploy network configuration files using Puppet

Migrating web applications servers using Physical to Virtual and Virtual to Virtual methods

Bash scripting and Powershell to extract server inventory prior to migration for linux and Windows applications servers.

Deploying and configuring Amanda backup software

Maintenance of web applications and services

Deploying web applications to TEST, DEV and PROD environments

Identify automation opportunities, design and develop automation solutions to improve automations efficiency

Troubleshoot complex issues quickly and effectively

Enterprise Administration & Support for Microsoft and VMware environments.

VMware ESX Server Implementation and management. (inc P2V virtualisation).

Employer: CAPITA Sept 14 to May 2015

Middleware Migration Analyst / DevOps

Migrating 500+ Windows based web applications to Windows 2008 R2 servers

Migrating Windows based applications to Centos / Redhat platforms

Using Puppet to install packages and configure services such as openssh, and mysql

Apache, Tomcat,IIS

Coldfusion, SSL’s

Google search appliance

Shell scripting

JAVA – configuration/tuning

Performance tuning (JVM, JMX, connection pooling) using JConsole,

JVM’s – administration & configuration

Created EC2 instances running the newest AWS Redhat Linux EL7 Amazon Machine Image

Oracle & SQL databases

Virtualisation - Monitoring & configuration

Work with core development teams to test, deploy and maintain scalable, robust software platforms and services.

Manage a continuous build and deploy environment

Define test and verification processes for production services

Monitor, test, and maintain production services

Define and operate live A/B testing of production services

Employer: EssDocs April 14 to July 14

Systems Administrator / DevOps

Migrating Windows based web applications to Redhat Linux EL6

In-depth knowledge of Apache Subversion (SVN) and Jenkins/Hudson Continuous Integration Server – Installation, Configuration, Design and Administration.

Administration, maintenance and configuration of all customer facing websites

Build automation of Nginx and Apache tomcat using Puppet automation software

Using Git to distribute and manage Puppet manifests

Familiarity with Scrum and Agile software development framework

Developed and setup log rotations

Preparing web applications technical documentations for technical staff

Using SQL server agent to perform SQL database incremental backups

Optimising SQL queries to improve web application performances

Building AWS servers and running Amazon ElastiCache and other AWS services

Employer: The BBC (British Broadcasting Corporation) Sept 13 to March 14

Systems Administrator / DevOps

Responsible for ensuring application system releases are managed to agreed change and release management procedures and working with relevant technology teams to ensure a well-managed and structured release process using JIRA

Administration, maintenance and configuration of application hosting environments based on varying technology stacks including Wintel, SQL Server, Linux, Java, Apache, Oracle, LAMP

Developing SQL stored procedures to analyse web data used to improve web applications performances

Familiarity with triggers, indexes and Transaction Processing

Using Splunk to search, monitor and analyse logs and data.

Building scalable applications on AWS for UAT environments

Administration and configuration of DevOps tools, such as Puppet, DynaTrace

Provision of pro-active system monitoring and appropriate fault resolution using Zenoss, Gomez and Nagios and other web applications monitoring tools.

Performance tuning and optimisation of hosted environments and application services

Ensure system support, maintenance and change is carried out in line with agreed BBC Worldwide Technology standards and protocols

Ensure system availability, particularly during business critical timeframes, operates within agreed Service Level Agreements

Ensure appropriate levels of systems documentation are maintained

Liaise with 3rd party hosting and development partners and software vendors for product management and issue resolution

Responsible for governing access to and ensuring operational availability of production and UAT application hosting environments and services

Managing and supporting IBM Websphere web based bespoke applications

Familiarity and hands on experience with ITIL methodology and procedures

Employer: Pearson March 13 – August 13

Systems Administrator / DevOps

Pearson is a UK-based international media conglomerate, best known as a book publisher with interests in Education

Identify Single Points Of Failure Within Web Environments

Troubleshooting Web And Middleware Environments

Identify potential and real performance bottlenecks within web environments

Advanced JBoss troubleshooting

Review existing JBoss infrastructure and determine areas of improvement

Scripting - Automate tasks as required (deployments, etc

Coordinate patch implementation and post patch testing/validation using UAT environments using Scrum and Agile methodology.

Thoroughly test releases and patches on UAT including site performances just after releases and prior to Production deployment

Monitor the health of middleware environments and resolve incidents before they become an issue to the business.

Building an delivering Java, Tomcat IBM Websphere Centos/Redhat based application to business users and monitor their day-to-day operations after delivery for stability and availability

Maintain and support Windows 2003/2008 based applications

Generating graphs, reports and alerts using Splunk

Central Configuration Management with Puppet. Linux Systems Administrator maintaining about 50 dual-boot Windows and Centos Linux workstations as well as low-end terminal thin clients. My responsibilities also included central configuration management via Puppet,

Deploying, configuring and fine tuning Apache Tomcat 7 on Microsoft Windows platforms

Troubleshooting Web And Middleware Environments

Automating and deploying application releases, hotfixes and patches following strict release control and change management guidelines.

Installation and configuration of Puppet in TEST, DEV and PROD environments

Employer: IFDS Group April 12- Feb 13

E-commerce Applications Support Analyst / DevOps

IFDS is a supplier of investor-recordkeeping services and systems to the UK domestic and to the European “offshore” market.

Maintain system stability and high availability for all major investment trusts web sites in the UK running on Redhat Linux EL 6 and Windows 2008 platforms

Administering and maintaining all production environments, including middleware such as JBOSS, Glassfish, Apache Tomcat and IBM Websphere java based middleware

Developing Queue Message admin gui based tools for OpenMQ (GlassFish JMS) / Oracle WebLogic MQ.

Application monitoring, performance tuning using Nagios and Opsview

Resolving Java applications related issues such as memory leaks, high memory usage, class loader and Garbage Collection problems.

Provide 2nd-3rd line application support on complex internally and externally developed applications such as Alfresco and Figaro using T-SQL and other tools

Creating daily SQL server 2008 database backups used by bespoke applications

Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems

Manage problems from identification through deployment

Work to eradicate unnecessary support calls where possible via pro-active monitoring and procedural and performance enhancements

Deploy application releases and configuration changes such as WAR and EAR files

Developed and setup log rotations using log4j

Develop implementation, backup and roll-back plans using Bash and Korn Linux scripting shells to automate tasks

Adhere to appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management)

Maintained good working relationships with internal departments as well as 3rd party vendors and hosting providers

Provided training to junior and existing staff on different middleware and complex applications

Employer: OLM Group June 07- April 12

Systems Administrator / Web Server / Application Administrator Tem Lead

OLM develops leading IT and web based applications for social care and the public sector including NHS and MOD

Team lead, assigning issues to 3 staff, making sure that all incidents are dealt with in a timely manner

Responsible for the installation, configuration and setup of web based business applications encompassing development, test and production in Redhat/Centos, Unix Solaris 9/10 and Windows2000/2003 platforms.

System Administration of the organisation’s Redhat and Centos platforms.

Implementing web services APIs to access database tables and stored procedures

Thorough understanding of clustering and load balancing technologies

Setting up and configuring Application Server security

Expert knowledge of Internet/Intranet/ Extranet system design in a DMZ Web hosting environment.

Log Rotation for archiving log files

Administration of system - and integration tests

Installation of new releases/updates, hotfixes and patches into production systems

Analysis and elimination of problems regarding the website and its applications

Setting up Actuate iServer 9 and supporting Actuate reports

Business Objects setup configuration and deploy (BOXI)

Installing and configuring Oracle 9i and SQL server 2005

Backup / Recovery of Oracle using RMAN. Upgrades of Oracle schemas performed at regular intervals.

Extensive knowledge of T-SQL and stored procedure used to analyse data after migration

3rd Line Support, training and consultancy for local authorities personnel all over the UK.

Documentation experience that demonstrates the ability to clearly articulate technical designs, procedures, and hardware standards

Excellent troubleshooting skills to rapidly resolve technical issues

Ability to read Coldfusion, Java and .net code and make changes and log them where necessary for customer support purposes.

Conduct investigations on system performance and capacity and make proposals for improvement.

Managed the response to enquiries by users, specialists and others, prioritising as necessary

Monitored the integrity and confidentiality of information delivered to and sent by users (Email system running on Exchange 2008), the levels of service performance such as throughput, availability and response time.

NTT-Europe for The Bank of Tokyo-Mitsubishi June 04 - June 07

2nd / 3rd Support Analyst

Bank of Tokyo provides full service banking facilities to its clients, both local Japanese corporations and world-wide corporate clients.

Creating Group Policy Objects within AD infrastructure for software deployment.

Excellent knowledge of Datastream on-line database service which includes a broad range of financial entities.

Installed and setup market data applications such as Reuters, Bloomberg, Datastream and Thomson one.

Solving various IT problems by logging remotely to users workstations using Landesk Manager

Support and administration of Active Directory.

Lotus Notes administration and support.

Supporting and helping work colleagues resolving IT problems.

Windows 2000 / 2003 Server builds, deployment and support

Installed and configured SUN Solaris9.

Installed and configured BIND9 on Solaris machines

Support and administration of Linux Redhat9, Redhat EL3,4 and Debian3.x

Installed, setup and configured Apache, Sendmail and Samba on Redhat9 and Debian3.1

Good scripting skills on C, Korn and Bourne shells.

Good knowledge of asset management concepts and practises.

LONDON BOROUGH OF ISLINGTON July 03-June 04

Migration Analyst

Designing and Implementing Image-based installations for Windows XP Professional Rollout

Upgrading Netware 4.11 to Netware 5

Administering and supporting Exchange 2000 server: working with groups, backing up the information store, implementing security, creating new distribution lists, managing Outlook Web Access, creating mailboxes and contacts, etc…

TAYLOR WOODROW June 2003

Senior IT Analyst (4-Week Contract)

Rolling out users to Windows 2000 Professional.

Migrated users from MS Exchange 5.5 to Exchange 2000

Re-configured user’s profiles and assigning login scripts

PC SERVICE CALL May 2003 - June 2003

SOFTWARE/HARDWARE ENGINEER

Migrated users from Win95/98 to Windows ME, Windows 2000 and XP Professional

Exported email clients to MS Exchange 2000.

NORTHGATE INFORMATION SOLUTIONS (london Borough of Hackney)

Senior Support Analyst (Contractor) Jan 2003-Apr 2003

Migrated users from Novell GroupWise to Microsoft Exchange 2000

Upgraded NetWare 4.11 to NetWare 5 and migrated NetWare 3.12 bindery to NetWare 5

Migrated users from Windows 95/98/NT to Windows 2000 and Windows XP Professional.

EMAP Dec 2002-Jan 2003

2nd Line Support Administrator (Contractor)

Supported Appletalk network and updated Service Packs for NT4/Windows 2000 machines.

Modified registry keys to incorporate changes and updates

Supported Lotus Notes and applications such as MS Office 2000 on Apple Macs.

GLOBAL CROSSING Jan 1999 to Oct 2002

Support Analyst

Configured and set up Compaq Prosignia and Proliant domain controllers and file and print servers.

Configured CISCO PIX Firewall to interoperate with the VPN Clients.

Installed, configured and supported operating systems such as Windows NT4, Windows 2000 and Windows XP.

Worked on migration, rolling out NT4, Windows2000 and XP across the organisation using Norton Ghost Imaging Software and setting up DNS WINS and DHCP with minimal disruption to business needs.

Performed Backups and Restores of data using ArcServeIT.

Migrated users from Netscape Communicator to Outlook 2000.

Deployed and set up IntelliMirror Technologies within the Active Directory environment.

Configured and supported Windows 2000 Terminal Server.

Configured and Supported Windows 2000 Network Load Balancing Clusters and Server Clusters.

Installed, configured and maintained ‘Trend’ anti-virus software across the network.

Created user accounts, groups and shares and set up group policies for users.

Installed and supported Citix Metaframe terminal emulation server for RAS.

Installed and configured network peripheral devices such as switches and hubs.

Deployed, configured and set up VPN for dial-in users.

Implemented and supported Redhat Linux mail server

PARADISE (UK) TELECOMMUNICATIONS LTD Feb 98 to Jan 99

Support Analyst

Migrated the organisation’s peer-to-peer network from W95/W98 platform to Windows NT4 environment single-handedly. This included setting up RAS server running on point-to-point tunnelling protocol to access sensitive company data for download.

Deployed WINS and DHCP including the creation of TCP/IP scopes and using sub-netting techniques to optimise internet access.

Installed and configured NT4 servers (PDC/BDC), set up RAID5 to optimise performance and fault tolerance. Created user accounts and shares and set up group policies.

SOFTWARE SOLUTIONS INTERNATIONAL 1996 to 1997

IT Support and LAN Administrator

ICS (LONDON) LTD 1990 to 1991

Software and Hardware Engineer.

MICROWRITER LTD 1988 to 1989

PCB Design & IT Engineer

EDUCATION

Queen Mary College, University of London 1991 to 1995

MEng(Hons) in Communications/IT Engineering

South London College 1988 to 1991

BTEC National Diploma in Electronics Engineering

University of Science and Technology 1985 to 1987

2-year Preparatory Course in Maths, Physics and Chemistry

Technical High School of Tunis 1979 to 1985

A Levels in Maths Grade A, Physics B, French A and English B

TRAINING, COURSES & PASSED EXAMS

Implementing and Administering Windows NT4 Server March 1998

Implementing Microsoft Windows 2000 Professional and Server June 2000

Implementing and Administering Windows 2000 Directory Service May 2001

Implementing Windows 2000 TCP/IP infrastructure June 2002

Microsoft Exchange 2000 Server : Design and Implementation Jan 2004

Linux System Administration 1 Oct 05

Linux System Administration 11 Nov 05

Using Samba Nov 05

Using Apache Jan 06

Using Sendmail Jan 06

Linux Network Administration Feb 06

Unix Tools and administration Oct 06

City University Linux course Sept06

Cambridge University Redhat EL 5 course March07

Developing SQL Queries for SQL server June 08

INTERESTS

Football, swimming and athletics. I enjoy reading from a wide range of subjects including national newspapers, autobiography books and computer magazines. I am fluent in French and possess a clean driving licence. I enjoy meeting people and socialising with them.

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