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Information Technology Assistant

Location:
San Bernardino, CA
Posted:
November 13, 2016

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Resume:

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Venu Nakka

Graduate Research and Teaching Assistant, IT Dept. at CSUSB

acxhiy@r.postjobfree.com

Summary

I am a hardworking person, who is willing to put in maximum effort in any situation. I am pursuing my MBA majoring in Information Technology(IT) from Cal State University, San Bernardino and will be graduating in December 2016.

Currently, I am working as an IT Graduate assistant at CSUSB, which involves assisting professor in his research work, Supervising IT labs, Technical Support for campus labs and for students as needed. I am always interested in being challenged in my work and can work both independently or in a team. I will not let anything hold me back and committed to deliver the best standard of work to fulfill the necessary requirements.

Summary of Qualifications/Achievements

• Proficient knowledge in IT consulting, where I can use my IT knowledge to company’s growth.

• Knowledge of all common business-related IT functions.

• Able to identify potential online security risks.

• knowledge of database installation and configuration principles.

• Created and implemented database architecture and program design project.

• Performed forensics on campus lab workstation hard drives.

• Investigated various security incidents, mostly the result of malware infections.

• Have Knowledge in performing Fed RAMP assessments and familiar with the NIST risk management framework.

• Familiarity with LINUX Windows and Windows XP.

• Experienced in planning and set up of campus labs with required hardware and software installations.

• Monitored and managed email spam filters, firewalls, anti-virus systems, and vulnerability scanners.

• Strong work ethic that includes solid attendance record and frequent overtime. Skills & Expertise

Big Data Analytics

Business Intelligence

Database management

Cyber-security Management

Project Management

System Networking

Business Architecture

Data Mining

Virtual Machines

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Financial Management Experience

Strategic Planning

Supply Chain Management

Microsoft Office

Analytic Problem Solving

Kali Linux

Raspberry Pi

Ethical Hacking

Information Technology

Information Security

Information Assurance

Experience

Graduate Research and Teaching Assistant, IT Dept. at CSUSB January 2015 - Present (1 year 11 months)

• Assisting professor in research work.

• Teaching and Grading of undergraduate class.

• Involved in visiting companies along with professor for consulting services.

• Participated twice in California Escrow Company’s conference and gave presentation on cyber security measures.

• Implementation and installation of both hardware and software for IT labs of IDS department on campus. Computer lab Assistant - University Computer Resource Dept.

• Assisting students and faculty hardware or software problems

• Troubleshooting computer systems

• Installing and maintaining computer hardware and software

• Testing the effectiveness of network systems

• Keeping security permissions up to date.

Assistant Manager - Branch Operations at HDFC Bank February 2012 - September 2013 (1 year 8 months)

• Handled day-to-day Operations of the Branch.

• Assigned as an IT Champion for the Software migration of the bank.

• Assisted the employees of circle, Cluster and branches in implementation the migration process.

• Ensuring strict compliance with Bank's policies and procedures.

• Assist customers reporting debit card issues and other requests received either via mail or telephone.

• Reconcile assigned department accounts including cash advances and bond redemption, perform monthly department GL certification.

• Analyze all digital signature verification rejects and contacts the branch to confirm with the customer if necessary.

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• Consistently apply decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits.

• Receive and process declarations and indemnity bonds for official company items.

• Process wire transfer requests from Branches, departments and online banking business customers. Assistant Manager - Front Desk Operations at Axis Bank February 2009 - February 2012 (3 years 1 month)

• Manage day to day Retail and Business Banking transactions.

• Ensure high speed delivering while handling cash transactions as teller.

• Acquisition of CASA to meet month end targets.

• Cross selling of various products of the Bank like Insurance, Demat, Mutual Funds, and Trade Finance etc.

• Strive to achieve customer satisfaction to the highest level.

• Meet clients and offer payment solutions and suggest the various products of the bank.

• Attain efficiency in the Operations Work- lending, product sales, customer service, and safety and security of the branch.

• Increase the customer base of the Bank and strengthen customer relationships through networking.

• Participate in community affairs to promote the Bank’s visibility and enhance new and existing business opportunities.

Education

California State University-San Bernardino

Master of Business Administration (MBA), Information Technology, 2014 - 2016 Languages

English

Hindi

Telugu

Courses

Master of Business Administration (MBA),

Information Technology

California State University-San Bernardino

Information Systems Planning Strategy & Policy

Database Management

Information Networking Systems & Security

Information Decision Systems

Project Management

Cyber Defense

Information Security Assurance Policy Management

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Projects

Enterprise Architecture Project @ Stone Creek Escrow Company Members:Venu Nakka, Sridhar Chakravarthy Devulapally PMP SCPM, Vinay Khanna This project was aimed at studying the EA of Stone Creek Escrow, Inc. It examines the company’s organizational structure, business processes, the current EA, and IT infrastructure. The objective is to ascertain the extent to which IT is aligned with Stone Creek Escrow’s business processes and objectives. Business Network Evaluation Project

Members:Venu Nakka, Sridhar Chakravarthy Devulapally PMP SCPM This project involved the study of network of stone creek escrow company and made some recommendations such as upgrade Stone Creek Escrow’s HP ProLiant Servers from Windows Server2003 to a support version of Windows Server, move to Cloud solutions and upgrade to latest version of Sage Accounting System from MAS 90.

Network Design Project

Members:Venu Nakka, Sridhar Chakravarthy Devulapally PMP SCPM Designing a network with specified requirements for a cyber company whose goal is to provide an environment where people from around the world can meet to brainstorm and exchange ideas, use equipment they might otherwise not be able to afford, or simply have an office away from distractions when they need it.

Creation of Microsoft SQL Server database

Members:Venu Nakka, Vinay Khanna

EscrowDB database is an application which allows collecting information of the purchase made by the customer with different vendor’s associated with SuperTech Escrow. The application provides an electronic version of the forms used in collecting information. Steps followed in Database creation.

1. Install the SQL Server Management Studio software. 2. Created a new database by locating database folder. 5. Created table as per the specifications.

6. Create the Primary Key.

7. Tables are structured based on the requirement of output. 8. Data added to your table.

9. Executed the table to save the data.

10. Executed queries for report and needed output. Volunteer Experience

Missionary at The Church of Jesus Christ of Latter-day Saints November 2003 - December 2005

• Led a group of 10-12 missionaries, conducted weekly training meetings, followed up on goals, and sent weekly progress reports to the mission president.

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• Increased missionary effectiveness by providing training in individual communication, problem solving, and working strategy skills of 15 missionaries.

• Planned, organized, and taught 10 workshops on goal setting, relationship building, and leadership skills.

• Consistently worked 10-12 hour days for two years.

• Provided community services, 2 hours each week for 2 years.

• Led through quantitative goal setting, reviewing past goals, learning new teaching/contact methods, and increasing team member morale.

• Developed strong communication and presentation skills. Page6

Venu Nakka

Graduate Research and Teaching Assistant, IT Dept. at CSUSB acxhiy@r.postjobfree.com

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