Chaudhry Muhammad Khan

Toronto, Ontario

647-***-****

acxhf1@r.postjobfree.com

acxhf1@r.postjobfree.com

OBJECTIVES: To be part of a dynamic and innovative organization that rewards dedication and commitment, also ensuring that the highest level of standards and quality are carried forward to its product and organization.

EMPLOYMENT:

Children, Youth and Social Services I&IT Cluster July/15 -> May/16

Support software integration and system testing of the Social Assistance Management System (SAMS) Ontario Works and the Ontario Disability Support Program initiative:

Title: System Testing/QA Specialist

Test preparation of test artifacts (test scenarios, cases, scripts) for scheduled system changes (HPQC Test Plan module) for the Curam COTS application

Ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality by working the Business Team and Developers

Testing the components and layers of the SAMS application (T5 Tax Form, Letters, Client Portal (French, English, IVR) (front-end, web, services, back-end, batch processes, internal and external interfaces, etc.), performing integration and system testing

Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability.

Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards.

Provide test results document and defect management reports using HPQC Test Plan module

Technical Environment: Windows, Java, Quality Centre v10.0, IBM Curam Social Project Management Version 6.0, Microsoft Software

Ministry of Children and Youth Services Nov/14 -> July/15

The Ministry of Children and Youth Services (MCYS) delivers Healthy Child Development (HCD) program and services to children and their families from the prenatal period through the child’s transition to school.

Title: System Testing/QA Specialist

Design test cases and test data based on specifications and requirements to support the test strategy in an Java EE enterprise web application environment on WebSphere platform

Perform systems and integration testing on clinical software assessment tool to ensure the requirements meets the users’ needs and identify systems defects

Ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality by working the Business Team and Developers

Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability.

Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards.

Review software documentation to ensure technical accuracy, compliance or completeness and/or to mitigate risks. Ensure application documentation is complete and maintained/ updated in a timely fashion. Perform other duties as assigned

Experience testing rich web applications, web services, web security; with the ability to accurately communicate issues within client-side technologies such as JavaScript, CSS, and HTTP

Created source test data by maintaining external definition of the test data, in flat files, XML files, or a secondary set of tables. Tested XML by verifying the data content of the XML files and that the data has not changed from one release to another

Technical Environment: Java/EJB, EE WebSphere platform, HP ALM, Oracle, Cognos Business Intelligence, Microsoft Sharepoint Server 2010, Microsoft Team Foundation Server 2012, SoapUI 5.0.0

Bank of Montreal Mar/14 -> Sept/14

Capital Markets Technology: Post-production testing, impact testing of upstream system changes on the current risk platform. Combination of UAT/QA/Production.

Title: UNIX QA Test Analyst

Ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality by working the Business Team and Developers

Create and execute Unix/SQL test scripts to ensure functional, system and integration testing comply to requirements and also mainframe testing using TSO/SPF. Recorded and created automated scripts with automated test tool Selenium (IDE, WebDriver) and used JUnit and TestNg unit test framework for Java programming.

Comply with the system development life cycle (SDLC) and project management methodology (PMLC) by participating in scope assessment, risk and cost analysis.

Coach, lead and mentor other team members.

Provide testing management for ongoing projects and future initiatives.

Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards.

Analyze the testing needs and develop testing strategy and plans.

Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability.

Review software documentation to ensure technical accuracy, compliance or completeness and/or to mitigate risks. Ensure application documentation is complete and maintained/ updated in a timely fashion. Perform other duties as assigned

Technical Environment: Netezza v4, PuTTY (UNIX terminal emulator), FileZilla v3.3.4.1, JIRA v6.3, Quality Centre v10.0; Selenium, JUnit, TestNG, Mainframe testing tool (TSO/SPF)

Ministry of Children and Youth Services Aug/12 -> Jan/14

The Children's Aid Society commercial off the shelf (COTS) Child Protection Network (CPIN) Project which includes the following interfaces:Case Management (Cúram software v6.0.3.0), Finance Management (Oracle Financials), Document /Records Management (Open Text) and Business Intelligence/Reporting (Cognos)

Title: Senior QA Test Analyst

Coordinate and test the Child Protection Network (CPIN) application to ensure that it conforms to requirements and specifications

Create and execute test cases/scenarios and scripts utilizing the RUP iterative development approach and testing methodology and techniques for Commercial Off-the-Shelf (COTS) software

Perform functional and system integration testing of the CPIN application to ensure that it meets the design specification and the users’ requirements

Prepare test plan and execute test scripts and log defects using Quality Centre v10.0

Participating in Line of Visibility and Use Case definition and understanding project deliverables in order to provide projected workload estimates

Preparing, documenting and executing detailed UAT functions/cases and ensuring anticipated results are achieved. Raising production problem logs and performing UAT of the solution and providing the sign-off for implementation to production by working with external vendors

Ensure infrastructure (including security) is ready for testing and rollout. Plan and schedule releases.

Conduct walkthroughs of test cases and demonstrate testing results to team members and users

Ensure that Open Text Document / Records management system used for storing and retrieving case related documents such as medical reports, court orders and general correspondence are fully tested and to ensure the caseworker has access to all pertinent information about a child or a family in a timely manner for proper case determination to ensure the safety of the child.

Case related documents are created by external sources and are linked to a case file and/or client. This information is critical

Verify system’s compliance to the Accessibility requirements outlined in the Quality Attributes section of SRS (WCAG 2.0 AA).

Technical Environment: Windows, Java, HTML, Quality Centre v10.0, IBM Curam Child Welfare 6.0.5.2, Oracle eBS 12.1.3, Java EE WebSphere platform, Accessibility for Ontarians with Disabilities Act (AODA) standards, JAWS Screen Reader, Cognos Business Intelligence (BI) Tool v10.1.1, Microsoft Sharepoint

Scotiabank Sept/11 -> Aug/12

Supporting HR and COTS systems and initiatives by performing Integration / System and User Acceptance Testing to ensure end user requirements are met and any enhancements have not affected the functionality of the assigned systems. Also ensure the assigned system(s) effectively integrates into the HR system environment and provide ongoing production support:

Title: Sr. QA Analyst/Project Leader

Provide effective operational support for the various HR systems.

Investigating, analyzing and resolving system interface issues in a timely manner;

Providing sound recommendations for resolution and identifying associated risks;

Raising production problem logs and performing UAT of the solution and providing the sign-off for implementation to production by working with external vendors;

Coordinate, test and ensure accurate calculation and reporting as needed; Prepare and execute test cases, scripts and log defect using Quality Centre v10.0; client and mainframe testing using TSO/SPF.

Participating in Line of Visibility and Use Case definition and understanding project deliverables in order to provide projected workload estimates; Plan and schedule releases.

Analyzing user requirements and preparing UAT strategies and plans;

Preparing, documenting and executing detailed UAT functions/cases and ensuring anticipated results are achieved;

Work with Shared Services to develop and maintain processes/procedures to ensure HR specific data is of the highest level of integrity, security to hardware and software and that confidentiality is maintained.

Work with Shared Services to ensure the Bank continues to meet all legislative requirements for pension and payroll related data. Manage the implementation of any system changes from the creation of technical specifications for Systems Development, through to UAT and to the recommendation for implementation while meeting the priorities and deadlines imposed by the legislation

Technical Environment: Oracle, SQL Plus and Navigator, eLearning on Saba 5.4 (Sun Java/Microsoft JVM),Agile, Software Development Lifecycle Testing, Cognos 8 Business Intelligence (BI) Tool, Microsoft Sharepoint, HP Quality Center v10, MS.NET,JUnit, TestNG, Mainframe TSO/SPF

Ministry of Health (Health Services I&IT Cluster) Dec/10 -> July/11

The Assistive Devices Program provides assistive device funding support to over 250,000 Ontario residents with long-term physical disabilities. The ADP System Redevelopment Project will re-engineer the current business processes and deliver an integrated system to replace the existing high-risk legacy claim financial application with the overarching strategy to deliver a comprehensive business and IT solution :

Title: QA Test Analyst

System and Integration testing of the data conversion from the legacy system to the new ADP Claim Financial System and also test the Reporting System using Cognos 8 BI.

Design test cases and test data based on data conversion specifications to support the test strategy. Design testing specifications based on report and ETL specifications in an Java EE enterprise web application environment on WebSphere platform

System test the ADP Claim Financial System and the integration of the various MOHLTC interfaces according to the functional specifications

Perform systems and integration testing to ensure that the converted data meets users’ needs and identify systems defects

Catalyst creation, registration and maintenance, search and renewal of health practitioners throughout Ontario

Planning, organizing and implementing the testing efforts of Cognos Reporting/BI applications

Conduct walkthroughs of test cases and demonstrate testing results to team members and users;

Document above deliverables in accordance with standard methodology and templates;

Provide advice to end-users on appropriate User Acceptance Tests (UAT)

Provide document of test results and defect management using ClearQuest tool

Transfer skills and knowledge to selected OPS staff.

Utilized SharePoint content and documentation management modules for project documents.

Created and executed automated scripts using Rational Functional Tester for regression testing on the JavaSE 5/6 platform

Created source test data by maintaining external definition of the test data, in flat files, XML files, or a secondary set of tables. Tested XML by verifying the data content of the XML files and that the data has not changed from one release to another

Technical Environment: Oracle, SQL Plus and Navigator, Dimensional Model, ETL

RUP, GO-ITS, JavaSE 5/6 platform,Cognos 8 Business Intelligence (BI) Tool

PVCS Bug Tracker, Microsoft Sharepoint, ClearCase, ClearQuest

WebSphere, WebLogic, VBasic, Java, Java Scripts, MS.NET, Agile and Rational Unified Process (RUP)

Toronto Transit Commission June/08 -> Dec/10

Projects:

The CA Unicenter Service Desk application suite provides the core services that makes up the ITIL best practice implementation at the TTC.

The task was to upgrade the components of Computer Associates Unicenter System (Maintain Service Desk / Service Request Management: Incident, Problem, Change, Configuration and Release tickets) from version 6.0 to version R11, and to implement an enhanced configuration management process for managing networked systems and services storing the data about Information Technology Services assets and configuration items.

Meter Reading and Count Application is used to store turnstile passimeter, token, magnetic metropass and Fare Card meter readings (regular and concession); calculate the daily meter counts for token and passimeter metres and monthly meter counts for magnetic metropass, Fare Card (regular and concession), token and passimeter passengers passing through the metered turnstiles and produce reports concerning these readings and passenger counts. The application is an intranet web application with multi-user accessibility based on thin client browser-server technology.

The eTM Time Management web based application determines and calculates a person’s Lieu Time, Overtime and Regular hours worked.

Title: QA Test Analyst

Analyze and understand new and existing software components & requirements and build testing strategies to provide Verification and Validation for various software applications releases (.NET) including fixes, enhancements and new functionality.

Participate in all phases of the software development life cycle and promoted Quality Assurance’s best practices and standards.

Test 32-bit and 64-bit .NET applications, such as navigation through the application’s screens, filling out forms, user access and security, reports and integration with other modules utilizing the ITIL approach to IT Service Management

Create QAP, test plans and test cases, and developing/modifying various test scripts that are utilized by the different project/functional groups for Commercial Off-the-Shelf (COTS) software;

Develop the Requirements Traceability matrix to ensure test cases are identified and traced back to business requirements and design specifications

Provide test results document and defect management reports using Compuware’s TrackRecord tool

Perform systems and integration testing of the web-based object oriented application to ensure that it meets users’ needs and identify systems defects.

Conduct walkthroughs of test cases and demonstrate testing results to team members and users

Liaise with Senior Business/Systems Analysts, Application Architect, Developers, and users to clarify and confirm business requirements.

Extensive knowledge of the Configuration Management and Change Management control processes from testing the CA Unicenter Service Desk and Configuration Management Project (CMDB)

Test the webpage HTML and CSS for correctness and content using online test tools.

Utilized SharePoint content and documentation management modules for project documents.

Technical Environment: SQL Server, Oracle, Microsoft Access, SQL Plus and Navigator, RUP, Structured Analysis, ITIL, Software Development Lifecycle Testing, Crystal Reports, CA TrackRecord, Microsoft Sharepoint, Visual SourceSafe, VBasic, Java,Java Scripts, MS.NET, JUnit, Eclipse, CA Unicenter Studio v11, MS.NET

Ministry of Health (Health Services I&IT Cluster) June/06 -> May/08

The Alternative Payment Programs Decision Support System (APPDSS) is an application that supports business decision making by consolidating data from multiple financial payment sources into a single repository and making data accessible to authorized users with varying skills level through a single user .

Data is extracted from the operational financial systems and then converted into a format more suitable for queries, reporting and analysis. Two main components are: APP Reporting Database and Cognos 8 Business Intelligence (BI) set of tools.

Title: QA Team Lead

Ensure the Dimensional Model Decision Support System is thoroughly tested and conforms to functional specifications. The system environment involves an object oriented, JSP, WebSphere, Java J2EE based 3-tier application with an Oracle database engine.

Develop testing strategy, test plans and test cases utilizing the RUP iterative development approach and testing methodology and techniques based on the financial models in an Java EE enterprise web application environment on WebSphere platform.

Verify and Validate the Dimensional Model Facts and Dimensions by using the Cognos 8 Query Studio tool and executing SQL queries.

Verify the Extract, Transform and Load (ETL) process extracts the source (apply multiple transformations to hundreds of individual data elements) data then load the transformed data into the DSS respository and accurately implementing the business requirements

Design testing specifications based on use-case specifications.

Perform systems and integration testing of the web-based object oriented application to ensure that it meets users’ needs and identify systems defects utilizing Rational ClearQuest.

Conduct walkthroughs of test cases and demonstrate testing results to team members and users

Catalyst creation, registration and maintenance, search and renewal of health practitioners throughout Ontario

Liaise with Senior Business/Systems Analysts, Application Architect, Developers, and users to clarify and confirm business requirements.

Provide advice to end-users on appropriate user acceptance tests.

Created and executed automated scripts using Rational Functional Tester for regression testing .

Technical Environment: Windows, JavaSE 5/6 platform, HTML, Quality Centre v10.0, Oracle, SQL Plus and Navigator, Dimensional Model, ETL, RUP, GO-ITS, Software Development Lifecycle Testing, Cognos 8 Business Intelligence (BI) Tool, PVCS Bug Tracker, Microsoft Sharepoint, Visual SourceSafe, ClearCase, ClearQuest, Agile and Rational Unified Process (RUP)

WebSphere, VBasic, MS.NET

Ministry of Community and Social Services October/05 - May/06

The Family Responsibility Office (FRO) is a program within the Ministry of Community and Social Services. FRO is mandated to enforce the support provisions and is a neutral enforcement program, which enforces court orders for child and spousal support.

Title: UAT Test Coordinator

Manage and Coordinate the testing/QA activities for the FRO ISDM Project developed in .NET

Oversee development and coordination of Test Cases & QTP Scripts in an Agile software development environment

Coordinate, manage and train a team of 5 individuals (Business Analyst / Testers)

Coordinate activities of assigned business area testers

Assign test cases to testers for execution and escalate issues/concerns. Prepare and execute test cases, scripts and log defect using Quality Centre v10.0

Review changes requested by testers and business areas and forward to the Test manager

Sign off on tester’s test results after review

Oversee and validate vendor (buy option) or ISDM (build option) project testing efforts and deliverables during testing and rollout.

Ensure infrastructure (including security) is ready for testing and rollout.

Deliver IT test strategy in supporting ISDM Project testing efforts

Tested web site accessiblity, contents, insecure data collection forms, missing privacy statements, pages populated with identifiable personal iinformation and the presence of cookies

Create and manage the test environment plan to ensure that the correct environment is formed to support ISDM Test objectives

Technical Environment: Windows, Java EE WebSphere platform, HTML, Quality Centre v10.0, Oracle, SQL Plus and Navigator, Relational Model, RUP, GO-ITS,Java Scripts, MS.NET, HiSoftware Compliance Sheriff and IBM Policy

Hudson’s Bay Company Logistics May/05 - Sept/05

The scope of the Catalyst WMS includes both distribution and transportation functions for all HBC business areas, with the priority on functionality needed to support operations within the DCs.

The application offers the accuracy, flexibility, and power that warehouse management demands and gives total control of the warehouse, from receiving and putaway, to shipping and productivity management.

Title: QA Test Coordinator / Business Analyst

The major functional areas within the Catalyst WMS application are the Inbound DC Processing (receiving, putaways), Outbound DC Processing (order processing, picking and packing), Inventory Management (location and item management) and Transportation (routing and scheduling). Coordinated the system testing involving 3 Business Test Analyst.

Recorded and created automated scripts in QTP, test checkpoints, data driven and parmeterized scenarios and created user-defined functions by implementing the Data Driven and Keyword Driven Automation Frameworks

Performed Load testing utilizing Load Runner to imitate multi-users (Vusers) by creating Vusers, creating executing and monitoring the scenarios to identify performance issues, bottlenecks, web server related issues by varying run-time settings. Then analyze the various graphs (Transaction Response, Hits per Second, Running Vusers, Throughput, Page Downloaded)

Liaise with IT specialists, project leads and work closely with project team members and relevant stakeholders;

Defects were submitted using JIRA Defect Tracking tools

Train Users on application functionalities

Technical Environment: Oracle, SQL Plus and Navigator, AGILE, Software Development Lifecycle Testing, Crystal Reports, QTP, LoadRunner, JIRA, Java, Java Scripts, MS.NET, GPS and GIS Tech

Ministry of Transportation Jan/05 – Apr/05

(The MTO-ESDi (Ministry of Transportation of Ontario - Electronic Service Delivery for individuals) project will prepare MTO Road User Safety Applications Solutions’ (RUSAS) for the delivery of selected MTO products and services through electronic delivery channels defined by ISDD. Currently, these channels are:

Telephone (including IVR and call centre)

Internet

A new Public Access Terminal (PAT)

Title: QA Analyst

RUSAS has a distributed application environment including mainframe, OS/2 workstations,inter/intranet, Kiosks, IVR and external partners’ interfaces (e.g. banks and external ministries on the Java EE enterprise web application environment on WebSphere platform, IMS or DB2 databases.

Prepared QA Test Strategy Test Plan, execute test cases and for dashboarding in Quality Centre v10.0 using various methods of quality assurance: Method of equivalent partition, method of boundary conditions, method of error guessing.

Technical Environment: Windows, JavaSE 5/6 platform, HTML, Oracle, DB2, SQL Plus and Navigator

RUP, GO-ITS, Software Development Lifecycle Testing, Quality Center

WebSphere, VBasic, Java,Java Scripts, MS.NET

Ministry of Health Jan/00 – Jan/05

(The Integrated System Children Information System (ISCIS) program is a prevention/early intervention initiative designed to give children a better start in life.)

Title: Quality Assurance Analyst Team Lead /Junior Business Analyst

The ISCIS Program implemented the Java technology on the BEA WebLogic application server employing EJB components that resides on the Oracle 9i RDBMS. ISCIS will be deployed over the Provincial ISCIS WAN network, with the smaller health units using individual dial-up VPN access, via local or shared modem.

Data Migration (Access to Oracle DB), SQL script execution, system integration, functional testing and useability testing of website to ensure proper website usability by individual of all abilities and disabilities. Testing in accordance with GO-ITS standards

Provide business analysis to support requirements gathering, data conversion, gap analysis, options/recommendations, testing and change management in support of projects.

Catalyst creation and maintenance of health practitioners throughout Ontario.

Support the documentation and analysis of business processes and recommend process improvements

Recorded and created automated scripts in QTP by implementing the Data Driven and Keyword Driven Automation Frameworks

Lead a team of 4 Testers and Co-Op Student in the coordination of testing effort.

Use a variety of web test tools ( Load, Performance, Security, Link Checkers, HTML and CSS Validators) for verification of web site on the JavaSE 5/6 platform

Provide document of test results and defect management using ClearQuest tool

Technical Environment: Oracle, SQL Plus and Navigator, Relational Model, RUP, GO-ITS, Software Development Lifecycle Testing, Quality Center, WebSphere, VBasic, Java,Java Scripts, MS.NET

Avaterra Oct 15/99 – Jan /00(Contract)

(Development of an internet/e-commerce application that enables members from around the world to create their own on-line personas -- called avatars -- and become part of a thriving online virtual community)

Title: Quality Assurance Web Specialist / Business Analyst

The application was developed using Java/Java script, HTML and WebDB development tools in a Sun Solaris environment

OffShore Developments: Assist with User Community regarding functionality and assist Beta Testers with testing the application and logging defects.

Use a variety of web test tools ( Load, Performance, IE Tester, Security, Link Checkers, HTML and CSS Validators) for verification of web site

Support the documentation and analysis of business processes and recommend process improvements;

Ministry of Health Feb99 – Oct 15/99 (Contract)

(Development of the Trillium Flexible Drug Program which provides financial assistance to individuals who spend a large portion of their incomes on prescription drugs.)

Title: Quality Assurance Team Lead

The Trillium Flexible Drug Program system was developed using Visual Basic 6.0 (32 bit)/PowerBuilder 6.5 development tools and its supporting Tandem K1000/Oracle servers are developed with Tandem COBOL85.

Agora Food Merchant’s Oct/98 – Feb99 (Contract)

(Development of an interface module to an existing transportation application for the Transportation Implementaton team at Agora.)

Title: Quality Assurance Test Specialist / Business Analyst

The Manugistics Routing, Scheduling, GPS Tracking and CAD System Interface system resides on a centralized Oracle database on a NT server. The Window clients were developed using the Oracle Developer/Designer 2000 development tool.

Test 32-bit and 64-bit .NET applications, such as navigation through the application’s screens, filling out forms, user access and security, reports and integration with other modules.

Provide business analysis to support requirements gathering, data conversion, gap analysis, options/recommendations, testing and change management in support of projects.

Ministry of Finance Oct/97 – Oct/98 (Contract)

(Development of the Assessment Appeals Hearing Scheduling and Tracking system for the Property Assessment Division of the Ministry of Finance)

Title: Quality Assurance Team Lead

The Assessment Appeals System is an electronic database-management system that resides on a centralized Oracle database on the RS6000 server. The Window clients were developed using the PowerBuilder development tool. Test artifacts were created using Lotus Notes.

Intertrans Logistics Systems (i2) Sept/96 – Oct/97

Software producers for the transportation logistics industry

Title: Quality Assurance Test Lead

My responsibilities include testing and validating the supply chain management software which included distribution strategy and configuration, inventory management, GPS System and CAD interface testing. The application was developed for Window clients utilizing the development tool VisualC++ with the Oracle RDBMS.

Test 32-bit and 64-bit .NET applications, such as navigation through the application’s screens, filling out forms, user access and security, reports and integration with other modules.

Company: Corfax Systems May 1996 - Sept 1996

Develop and introduce software for the administration of corporate mutual fund plans into the Canadian market place and world-wide.

Title: Quality Assurance Test Specialist

Responsible for the testing and the quality assurance of software and computer hardware related to the mutual fund industry. The client-server application was developed on the UNIX operating system using the programming language Progress version 7.0.

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