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Customer Service Machine Operator

Location:
Painesville, OH, 44077
Posted:
November 13, 2016

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Resume:

*** ******** **.

Painesville, Oh *****

Phone: 440-***-****

E-mail: acxhc2@r.postjobfree.com

Brian C. Jones

U.S. Armed Forces veteran seeking to fill a position with your company.

Diversified manufacturing background in machine operation and quality control.

Founder, CROSS Outreach Ministry, 1999 to present.

Capital One – Senior Disputes Operations Production Coordinator, Tigard, Oregon, December 2014 – December 2015. Senior level manager responsible for resolving complex customer issues for Master Card and Visa credit card account holders.

Internet Blogger, Painesville, OH 2014-present Produce articles on faith tips for bipolar depression wellness and recovery; African-American men 50 and over, faith, health and fashion and sports.

CROSS Outreach Ministry, Painesville, OH 2005-2014. Founder

CROSS (Christian, Reconciliation, Outreach, Support Services) Outreach Ministry is a Christian-based, service oriented outreach ministry and social enterprise.

Customer Service

• Provided clients with desired information in a timely manner

• Offered “Soul Care” and Peer Support Recovery guidance to local clergy and churches

• Connected residents to state and federal benefits; assisted them in completing applications for state and federal benefits

Administrative Skills

Technical writing for policy and procedure manuals on non-profit governance

Produce news articles and press releases for ministry events; Marketing and social media

Freelance Writer for sports and news features

Organized non-profit status

Coordinated community based services for the underserved: DBSA Northeast Ohio; Ohio Benefit Bank/Food Bank; Computer and Financial Literacy classes; HIT Workforce development and re-entry; Youth Leadership; County Fatherhood Initiative

Knowledgeable in IT and Microsoft software; desktop publishing Adobe Suite and Microsoft Office 365

WRAP, Pathways to Recovery, Connections, Peer Certified Support Group Facilitator

2010 Graduate of Georgetown University Leadership Training Academy in Santé Fe, New Mexico for 35 of the nation’s top leaders in Cultural Competency and Behavioral Health Care

Program Development Specialist and Grant Writer with more than 20 years of experience serving faith-based and small non-profit niche organizations

Created Painesville City Youth Leadership Camp for at-risk Children and Children of Incarcerated Parents

Communication

Design and manage website as an effective communication and social media tool

Answered call-center phones in a courteous and professional manner

Instructor of computer and financial literacy

Princeton Tools Mentor, Oh

2012-2013- Sodick EDM Operator

Burton Industries Mentor, Oh.

2008-2009- Operated Mori Seiki CNC machines

Core Invotech Painesville, Oh.

2005-2007- Material Handler

Responsible for tow motor operation and moving materials in warehouse

Inventory control

Roco Industries Painesville, Oh. 2003-2004Heat Treating Operator/Supervisor

2nd Shift Supervisor responsible for production and security of 5-person shift,

Maintenance machine repairs; Pallet Heat Treating, Furnace Maintenance,

Northland Heat Treating, State Heat Treating, Braddock Heat Treating.

PAKO, Inc. Mentor, Oh.

2000-2002- Machine Operator

Deburring, bending, finishing of metal products for aviation manufacturer.

Haas CNC operator

Leprechaun Cleaners/Jan-King Painesville, Oh.

2000-2002-Janitor /Maintenance

Responsible for floor care, building and office cleanliness as assigned.

Extrudex, Inc. Painesville Oh.

1998-1999-Quality Control Technician

In-process check of plastic and rubber parts using calipers, micrometers and comparator

Royal Plastics Mentor, Oh.

1998-1999-Quality Control Technician

Conducted hourly checks using specialty gauges, comparator, caliper, micrometers,

heating test, color test, density and hardness test, CMM and various other test to meet ISO

compliance standards Made adjustments with machine operators and technicians

MJM Products Fairport Harbor, Oh.

1996-1998-Wire harness, cable Machine Operator

Responsible for programming and set-up of rewind machine

SAS Rubber Co. Painesville, Oh.

1995-1997- Bandy Mill Operator

Responsible for mixing and extrusion of rubber compounds for automotive industry

Gridiron Construction Painesville, Oh.

1994-2002- Cement Finisher, (seasonal)

Education

Graduate, Thomas W. Harvey High School Painesville, Oh.

Graduate, Defense Information School Anacostia, Md.

John Carroll University, Oh University Hts., Oh.

Lakeland Community College Kirtland, Oh.

Ohio Certified Peer Specialist Columbus, Oh.

Ohio Certified Mental Health Recovery Educator Columbus, Oh.

Charter Board Member Ohio Empowerment Coalition Columbus, Oh.

Former Executive Board member for Cleveland Right to Life;

Former Member of the Society of Environmental Journalist

Licensed Minister, Union Community Church, Painesville, Oh.

U.S Army – 1982-86

U.S. Navy – 1988-1992 – Desert Storm Combat Vet



Contact this candidate