DONOVAN A LYONS

**** ********** *****, ********, ** 30038

Mobile: 678-***-****

acxh7q@r.postjobfree.com

QUALITY ASSURANCE FUNCTIONAL TESTING PRODUCT ANALYSIS AGILE TESTING QUALITY CONTROL

A quality assurance professional with over 5 years of experience. An individual who is self-motivated by the challenge of seamlessly implementing comprehensive Product Testing solutions. Acknowledged for quickly gaining credibility and trust of key stakeholders to successfully develop, implement, and sustain Quality Assurance strategies by applying principles from agile methodology, software testing, test data management, business analysis, and defect management. Commended in the workplace for being an agile and versatile learner, possessing the ability to quickly grasp new concepts and technologies in collaborative, geographically distributed, fast-paced work environments.

TECHNICAL SKILLS & CAPABILITIES

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? Functional testing

? Systems integration and Implementation

? Agile Testing

? Agile SCRUM Methodology

? Experience in test planning, test design, and test execution

? Experience in defect management activities.

? User Acceptance testing (UAT)

? Fluent knowledge of internet browsers (Firefox, IE, safari, google chrome)

? Experienced in the SDLC process

? Effective in team based and autonomous work environments.

? Experience working with defect and test management tools (HP Quality Center)

? Microsoft Office (PowerPoint, Word, Excel, Outlook, Access)

? Experience in lead and management roles

? Has worked with web platform, mobile platforms (Android, IOS).

? Performance and time management

? Basic knowledge of writing SQL queries

? Experience with customer relations management (CRM)

PROFESSIONAL EXPERIENCE

Quality Control Manager

T.I.B.A Parking (December 2015 ? Present)

? Operated as an integral role with helping TIBA Parking achieve $2.5 million for the last two quarters

? Formulated, documented and maintained quality control standards and on-going quality control objectives

? Provide, and oversee, inspection activity for product throughout production cycle.

? Applied total quality management tools and approaches to analytical and reporting processes.

? Interacted with vendors to ensure quality of all purchased parts. Created and directed environmental test functions and applications

? Maintained an active role on internal continuous improvement teams.

? Designed, developed and implemented quality control training programs

? Ensured a high level of internal and external customer service. Investigated and corrected customer issues and complaints relating to the quality of parking devices that were sold.

? Engaged in inspection and testing activities to ensure high productivity and high technical integrity.

? Conducted QA testing on system boards and software using in-house tools and software plug-ins

Software QA Analyst: Client Solutions

Ernst & Young (January 2015 ? September2015)

(Contracted through Sharp Decisions consultant firm)

? Responsible for testing financial applications for a third-party client (Morgan Stanley).

? Risk based testing approach used for User Acceptance and Regression testing of web based applications for Wealth Management

? Test case design, development, execution and reporting using HP Quality Center and in-house tools

? Defect Management using HP Quality Center

? Requirements reviews with Business Analysts

? Defect triage and reporting to development team

? Participated in ?daily stand-up? SCRUM meetings to promote transparency and coordination across teams.

? Consistently worked on defect management resulting in timely issue resolution.

? Perform Quality Assurance and Software Testing functions employing processes, tools and approaches consistent with most System Development Lifecycle methodologies including Agile/Scrum and Waterfall.

? Comprehensive QA training in Risk Based and Pragmatic Software Testing

? Extensive hands-on training with HP Quality Center/ALM

MILITARY EXPERIENCE (HONORABLE DISCHARGE, 3 YEARS IN SERVICE)

Radar Specialist, Senior Radar Specialist

U.S. Army, Fort Sill, OK,

(July 2013 ? January 2015)

U.S Army, Camp Casey, South Korea,

(May 2012 ? June 2013)

? Conducted several software quality assurance testing projects with PM Radar for the radar system AN/TPQ-53

? Established and maintained radio and digital communications equipment, and operated various radar systems (AN/TPQ-36, AN/TPQ-37, AN/TPQ-53) and its associated equipment.

? An active team leader that selected radar sites for the emplacement during field training exercises. Coached, mentored and professionally developed subordinates as a Senior Radar Specialist.

? Responsible for the health, welfare and safety of five subordinates on a daily basis. Conducted team building exercises in both a classroom and field environment.

? Assisted team members that provided survey data and reported analyzed target information.

? Assisted the lead supervisor in the daily activities of assigned subordinates. Created and scheduled meetings for subordinates as required.

? Processed documents and forms for assigned subordinates as directed by the lead supervisor.

? Conducted preventive maintenance, checks and services on radar systems and associated equipment. Processed and reported target data during field training exercises.

? Reported errors and defects with proper documentation to support critical findings

Inventory Control Specialist

U.S. Army, Fort Sill, OK,

(August 2013 ? January 2015)

? Responsible for maintaining 100% accountability of assigned weapons, ammunition, telescopic aiming sights and night vision systems.

? Inspected, serviced, and rebuilt weapon systems as required. Conducted monthly sensitive items inventories to ensure equipment was accounted for.

? Kept daily logs of all sensitive items equipment. Served as the primary hand receipt holder of over 3.5 million dollars? worth of tactical equipment.

? Received numerous awards and accolades from superiors while serving in the primary position. Worked closely with logistics and supply managers to initiate transfers and document the receipt of incoming equipment.

? Participated during ammunition handling operations and ensured compliance with the organization?s ammunition management and quality assurance programs.

Radar Specialist System Tester

U.S. Army, Yuma, Arizona,

(September 2013 ? November 2013)

? Tested new radar systems and fielded ancillary equipment for PM Radar using UAT and Agile methodology.

? Served as a Product reviewer for new software programs, user handbook guidelines.

? Ensured system and software defects were managed and tracked according to severity level.

EDUCATION / CERTIFICATIONS

? Continuing Education, Computer science, Georgia Perimeter College

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