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Customer Service Associate

Location:
Palm Springs, CA, 92264
Posted:
January 30, 2020

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Original resume on Jobvertise

Resume:

Kathryn Calabro

**** ******** **

Palm Springs CA 92264

acxg8u@r.postjobfree.com

928-***-****

Summery

Enthusiastic Personal Assistant/Secretary who is a fast learner and can deliver results quickly. Personal

Assistant/Secretary with a strong work ethic and positive attitude. Highly effective in fast-paced work

environments. Not only do I have experience as a Personal Assistant/Secretary, I have extensive

experience with customer/client services, I have 10+ years experience in customer service and cash

handling. I have worked on multiple production projects as a Script Supervisor. I own my own

company so I have experience with obtaining new clients and maintaining those client relationships. I

am proficient with Microsoft Office. As well as being a quick study and fast learner with other

programs that may be used.

Highlights

Results-oriented

Self-directed

Excellent communication skills

Proper phone etiquette

Computer-savvy

Accurate and detailed Independent worker

Strong interpersonal skills

Understands grammar

Screens calls properly

Report writing

Experience

The Home Depot

Rancho Mirage CA

Customer Service Associate

November 2015 September 2016

I assisted customers and other associates with customer issues and orders. I was responsible for signing

out customer orders, returning customer orders, and placing customer orders if needed. I also answered

phones and took messages. Directed calls and messages to the correct people

Lets Dance USA

Palm Springs CA

Script Supervisor

December 2015 - December 2015

As Script Supervisor it was my responsibility to be on set before shooting in order to notate the

placement of any and all props for the show. I was also on set at all times during shooting. I was

responsible for making sure all notes were complete with what each actor/actress were wearing, where

they were during shooting. I was responsible for keeping accurate notes on the length of each take, the

placement of all cameras as well as what lens was being used on the cameras. Once shooting was

complete I had to make sure all notes were organized and typed up properly as well as making sure

there were multiple copies both soft and hard.

The Home Depot

Everett MA

Department Supervisor

October 2014- October 2015

As department supervisor I was responsible for the daily routines for the department. I was responsible

for making sure that the department was event ready when we had a department specific event. I

maintained accurate on hand reports of inventory. I kept my special order returns to a minimum. And

within my year as department supervisor I reduced the departments $800,000 of inactive, clearance and

slow moving inventory to just under $450,000. I had 7 to 8 associates under my supervision and

maintained weekly notes and reports on each associate. I was the liaison between my associates and

vendors and the vendors and management.

The Rocks Television Show

Sedona AZ

Script Supervisor

October 2012 December 2012

As Script Supervisor it was my responsibility to be on set before shooting in order to notate the

placement of any and all props for the show. I was also on set at all times during shooting over multiple

days. I was responsible for making sure all notes were complete with what each actor/actress were

wearing, where they were during shooting. I was responsible for keeping accurate notes on the length

of each take, the placement of all cameras as well as what lens was being used on the cameras. Once

shooting was complete I had to make sure all notes were organized and typed up properly as well as

making sure there were multiple copies both soft and hard.

Education

Blue Mountain College

May 2009

Bachelor of Arts

I have a degree in English with a minor in History. I am a member of the Sigma Tau Delta the

International English Honors Society. I was a member of the Commuter Club, English Club, The

Scribblers. I was a member of the year book staff. And was a member of the Euzealian Society. I

worked as a Library Research Assistant.



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