Diana Amaya

**** ***** ***** **, ******* TX, ****2

acxfvc@r.postjobfree.com 832-***-****

Objective: To obtain a position that will allow me to utilize my customer service, written and verbal communication skills, and experience while seeking an opportunity for a professional growth and advancement.

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Skills: Strong attention to detail. Excellent communication skills. Ability to work with diverse customers, employees, and management in a fast-paced environment. Areas of skills and knowledge including, scheduling, inventory, customer relations (Bilingual in Spanish). Proficient in Microsoft Excel, Outlook, Word, WebMail, Emd's and Centricity.

Experience:

Legacy Community Clinic Houston, Texas

Front Desk Clerk April 2014 to Present

Process of checking patients in and out

Scheduling and rescheduling appointments

Verification of Private insurance

Knowledge in assisting with Your Texas Benefits

Collect co-payments / deductibles

Multiple Schedule coordinator

Fax, email and scanned documents

Maintaining customer’s Information

Flags to Billing department

Sunrise Health Care Houston, Texas

Receptionist June 2010 to March 2014

Verify insurance benefits for Medicaid and Commercial insurance

Schedule appointments

Obtain and Check current referral/authorization

Collect co-pays, deductibles and other patient payments

Schedule all private practice appointments

Assisting physician and other staff as necessary

Performed variety of clerical duties

Assisted Patients with applying for Your Texas Benefits

Assisted patients with choosing a medical health plan

Dr. Joel Joselivitz Houston, Texas

Receptionist 2008 to March 2010

Process of checking patients in and out.

Efficient handling of administrative duties

Insurance verification including Medicaid and Commercial Insurance

Collected co-pays

Patient vital signs

Education:

Elsik High School Houston, Texas

High school diploma Class of 2007

References: Excellent professional references are available upon request.

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