Post Job Free

Resume

Sign in

Medical Customer Service

Location:
Illinois
Posted:
November 09, 2016

Contact this candidate

Resume:

Trina Downs

804-***-****

acxfv9@r.postjobfree.com

SUMMARY

Medical Professional highly educated and

experienced seeking a position in the field of

medical science or public health. My work

experience includes the CDC (Centers for

Disease Control and Prevention), U.S.

Department of Defense, University of Chicago

Hospitals, Northwestern Faculty Foundation and

Larabida Children’s Hospital. Since 2009 to

current I have been working as an independent

contractor in the capacity of a Wellness Event

Screener and Paramedical Examiner. My present

objective is to find employment in a health care

where there is a need for my experience.

EDUCATION

Chicago State University,

Health Sciences 2012

University of Chicago,

Pritzker School of

Medicine,Chicago

Academic Medical Program

2007

Illinois Medical,

Phlebotomy/EKG 1991

EXPERIENCE

Quest Diagnostics, Summit Healthcare, RSA

Medical, APPS, Portamedic, Hooper Holmes

Chicago, Naperville, IL 2009 Current

Wellness Event Screener, Paramedical Examiner

Schedule patients for physical examinations,

urinalysis and blood collection. Perform EKGs,

urinalysis, biometrics, phlebotomy and physical

exams. Complete insurance policy examination

paperwork, medical history, diagnostic test

results and health risk assessments. Provide

wellness consulting and health education.

Complete expense reports, payroll invoice and

supply requisitions for management team.

LICENCE

CERTIFICATIONS

National Phlebotomy

Association

Certified Phlebotomist since

1991

National Institute of Health

Certified Protection of Human

Research Participants

American Red Cross

Certified E mergency First Aid

and Life Support, CPR & AED

Hooper Holmes

Engagement Counseling,

CardioChek Plus,Site

Manager August 2014

Medscape

Certified HIPAA Compliance

Patient Privacy, Mobile

Cenegenics Medical Institute

Las Vegas, Nevada 2007 2009

Independent Contractor (Mobile Phlebotomy)

Provide mobile laboratory services in Chicago

and suburbs of Illinois at client homes and offices for corporate physicians. Venipuncture

collection, centrifuging, separating plasma to

freeze serum and arrange for transport of blood

specimens. Complete documentation and

requisitions for the laboratory testing. Prepare

electronic files, fax or email, file and copy

laboratory and specimen transport documentation

to the accurate source. Appointment scheduling,

patient billing, expense reports and payroll.

U.S. Department of Defense

Great Lakes, Illinois 2006 2007

Clinical Research Assistant

Provide clinical and administrative support for

adenovirus study at U.S. Navy Great Lakes.

Administer informed consent to recruits

participating in the research study. Accurate

efficient handling of administrative duties and

medical records. Assist the Institution Review

Board in maintaining compliance with NIH

standards. Ensure cleanliness and sanitation of

medical equipment and exam rooms. Perform

physical examinations, document patient medical

history and chief complaints and medication.

Specimen collection and processing of blood

separating plasma and freezing serum.

University of Chicago

Chicago, Illinois 2002 2004

Administrative Assistant (Temp Pool)

Provide Administrative and clinical support

throughout the hospital and educational

institution. Schedule surgery appointments and

answer patient inquiries. Educate patients on

preoperative procedures and postoperative care.

Document health history, medical assistant tasks,

EKG, phlebotomy and vitals. Transcription of

medical dictation filing of medical records and

documents. Maintain correspondence between

medical staff and human resources. Prepare

presentation material for meetings and special

Device Certified

Quest Diagnostics

Certified Hair Drug Testing,

DOT/Non DOT Urine Drug

Test, Oral Eze

Oral Fluid Drug Testing

REFERENCES

Available Upon Request

events. Administrative duties preparing

documents, PowerPoint presentations, Excel

spreadsheets, Access database, and electronically

filing donations in Goldmine and Raiser’s Edge.

Medical Staffing Network

Warrenville, Illinois 1996 2007

M edical Assistant/ Phlebotomist

Complete collection of routine blood, hair and

DNA specimens. Verify patient identity prior to

specimen collection and label specimens

accurately. Complete all procedures during a

scheduled shift without compromising patient

safety, customer service and quality. Dispose of

medical waste in accordance with safety

regulations. Maintain inventory of supplies and

ensure that equipment has not expired. Prioritize

work to achieve maximum efficiency and

productivity. Read, understand and comply with

the clients’ protocols, policies and procedures.

Perform duties in an independent manner without

supervision as assigned. Submit timesheet, travel

and expense reports.

MSN E mployment History

08/2006 10/2006 C ancer Health Treatment Center, Munster, Indiana 06/2006 11/2006 L a Rabida Children's Hospital, Chicago, IL 02/2006 06/2006 M acNeal Hospital, Berwyn, IL

07/1998 08/2000 Northwestern Faculty Foundation, Chicago, IL 04/1997 07/1998 R ush Anchor Medical Center, Chicago, IL 11/1995 04/1997 A dvocate Christ Hospital, Oak Lawn, IL Centers for Disease Control and Prevention

Chicago, Illinois 1994 1996

Research Assistant/Interviewer

Conduct telephone interviews with parents and

guardians of NIS eligible children and obtain

consent to contact children's' vaccination

providers. Document types of immunizations,

dates of administration, and additional data about facility characteristics are requested from

immunization providers identified during the

telephone survey of households. Contact the

children's’ pediatricians, family physicians, and

other health care providers to mail out

documentation and surveys to accurately document

immunizations of participants and general

population.

First Phlebotomy Registry

Chicago, Illinois 1991 1994

Instructor EKG/Phlebotomy

Prepare study materials and schedule students for

certification with American Association

Pathologists and the National Phlebotomy

Association. Provide students exceptional

knowledge of venipuncture technique and EKG

application. Prepare weekly lesson plan,

administer exams and maintain grade reports.

Attend staff meetings, job fairs and other

academic sponsored events and activities. Work

as a liaison with hospital and clinic sites. Courses instructed; Medical Terminology, Phlebotomy

technique and EKG technique, Cardiac Anatomy

and Professionalism & Etiquette.



Contact this candidate