GIAP HOANG VAN

Nationality: Vietnamese

Gender: Male

Date of birth: January 2nd, 1994

Address: Chino Roces, Makati, Metro Manila, Philippines

Email: acxfq8@r.postjobfree.com

Phone: +639*********

CAREER OBJECTIVE

I am seeking for a challenging position in which I can develop new skills and utilize existing ones in an enviroment that promotes prossional growth, and also to contribute my intergrity and hard work towards the success of company.

EDUCATION

9/2012-7/2016: FOREIGN TRADE UNIVERSITY

•Major: Finance and Banking

•Degree Classification: Average good

WORK EXPERIENCE

8/2016 – present: COAST REDWOOD MANAGEMENT SOLUTIONS INC (PHILIPPINES)

Customer Service Officer

•Serves as a liaison between the customers and various departments

•Attends to their inquiries and concerns via Live Chat/ Email / Phone in a timely and professional manner.

•Make outbound calls to reach potiential and existing customers in order to boost sales volume.

9/2014 – 1/2015: LANGMASTER INTERNATIONAL JSC

Teaching Assistant

• Led classes under the direction of the teacher.

• Helped to plan lessons and prepare teaching materials.

• Was directly responsible for groups of 10 to 15 students, and ensured they made progress by checking their homework, correcting and organizingrevision lessons at the weekend.

9/12 – 6/2014: LAW CONSULTANT CLUB (FOREIGN TRADE UNIVERSITY)

Deputy Head of Organizing Department

• Worked alongside Head of Department to organize “Soul of Law” (2012 and 2013), whichattracted hundreds of students from various universities in Hanoi with total budgetof $1500.

• Led the project in recruitment 2013 Campaign, which attracted morethan 200 applications of students from Foreign Trade University and Hanoi Law University.

• Trained and supervised a team of 15 members about leadership and teamwork skills, specific knowledge on Organizing Department.

9/2012-1/2013: STEPUP ENGLISH CENTER

Working in Sales Department

•Developed client database, analyzed and conducted sale campaigns.

•Established and maintained relationships with clients.

•Performed telemarketing to increase sales volumes

TRAINING COURSES

•Advanced English in international business conducted by Bellsystem24 and Hoa Sao Group

SKILLS AND INTERESTS

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•Languages: English ( IELTS 7.0), Vietnamese.

•Computer: Microsoft Office.

•Interests: Walking, sharing, and listening to music.

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