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customer service agent

Location:
Fort Worth, TX, 76112
Posted:
November 10, 2016

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Original resume on Jobvertise

Resume:

Charles R. Williams

**** ****** ****** *** ***** Fort Worth, TX 76112

817-***-****

acxf3p@r.postjobfree.com

Career Objectives

Interested in the production phase of manufacturing, including production scheduling,

first-line supervision, inventory control, purchasing, and quality control

Summary of Qualifications

I have had some CNC programming training on a limit basis. I am very good at math. I

am creative and imaginative. Once I really understand something, I can usually improve

upon it. I am a published writer. I am self motivated.

Work History

Ser-MLK center, Fort Worth, Texas

Customer Service Representative Oct 30, 2015 - May 05, 2016

My duties are to answer the telephone and answer questions if known and to direct

clients to their appointments.

Texas department of Health and Human Services, Fort Worth, Texas

PBX Operator Feb 27, 2013 - Oct 29, 2015

To answer telephone of incoming call; to give information to caller if known and transfer

those calls to the party requested.

Elwood Staffing Services INC. North Richland Hills, Texas

Maintenance May 18, 2009 - Jan 13, 2010

Perform work involving the skills of two or more maintenance or craft occupations to

keep machines, mechanical equipment, or the structure of an establishment in repair.

Duties may involve pipe fitting; boiler making; insulating; welding; machining; carpentry;

repairing electrical or mechanical equipment; installing, aligning, and balancing new

equipment; and repairing buildings, floors, or stairs.

Sears Dept Store, Fort Worth, Texas

In store Telemarketing Apr 13, 2005 - Oct 01, 2007

My job was to ask customers if they would like a "free estimate" on home

improvements-if they would, I would sign them up.

HEHR Power Systems, Fort Worth, Texas

Machine Tech May 02, 1989 - Sep 09, 2004

To measure, cut, drill, and punch various aluminum parts using a chop saw, mill, drill

press and punch press as required for the machine shop. It was also my duty to account

for and deliver/ship those parts to shipping and receiving. I also worked in other stations

as needed.

AAFES, Shipping Clerk Jan 01, 1984 - Nov 01, 1989

Vasco, Fort Worth, Texas

Machine Tech May 01, 1979 - Jun 04, 1983

My duties were to use the cop saw to measure, cut, and drill various parts and material

as needed. To paint those parts and do other jobs as needed, including using many

different hand tool, drills as we worked with many different materials.

Education

Tarrant county community college, Fort Worth, Texas Associates Degree Major:

Business Management & mid-mgt GPA: 3.0 Dunbar High School, Ft. Worth, Texas High

School Diploma/GED Training CNC

Training

Sep 01, 2007 - Dec 20, 2007 Fort Worth CNC Training program

Computer Skills

Typing Speed: 30 Words per Minute

Data Entry Terminal (PDT, Mainframe Terminal, etc)

Email Software (Outlook, Thunderbird, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Spreadsheet Software (Calc, Excel, etc) L



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